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Best Buy Union Square
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8347 reviews)
CLAUDE Y
October 03, 2025
1 out of 5
I ordered a 75 inch TCL TV that I researched for a long time and bought a specific stand for the TV pedestal. Independent installer called late in my delivery time window and said that he installed my TV by mistake at the previous appt he had. He was very disrespectful, nasty, unpleasant, not nice and abusive that I would not take the other customer's different TV brand instead that was cheaper. Independent installer made me feel that I'm the problem and it's my fault. I have been a best buy customer since the 80's and have bought all electronics and appliances (TV's laptop, refrigerators, etc) from best buy. I am cutting my best buy credit card and cancelling the order. I took the day off for this botched delivery & installation and not getting paid too, installer chastised me for taking the day off - it's my fault again. He made the big mistake but it's not and never his fault. He refused be held accountable for his serious error. I have cancer treatment all of next week and won't be available for re-schedule delivery. I am cancelling this order and never ever dealing with best buy again.
Response from Best Buy
October 03, 2025
Hello, Claude,
We can certainly understand your frustrating and disappointment. Having an encounter like that with an installer would be difficult. If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 51345 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
aared j
September 30, 2025
5 out of 5
Easy to find international spices here.
Charles P
September 29, 2025
4 out of 5
They had what I needed (network switch) and I was in and out in 5 min. Very helpful staff. Although it was right at store opening for the day.
Cuong K
September 27, 2025
5 out of 5
Prices were reasonable for the quality.