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Frequently Asked Questions About Best Buy Union Square

How do I check product availability at the Union Square Best Buy?
How do I check my order status?
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Union Square stores’ holiday hours?

Recent Reviews

4.1
(8450 reviews)
Clarence
January 07, 2026
5 out of 5
Oh my. Very nice, well stocked for all your electronic needs and somewhat household appliances but the real treat is the electronics. Apple, Samsung, Microsoft, Xbox, PlayStation.. you name it. It’s probably there. The staff are motivated and helpful- customer service/returns were smooth-thanks Tatianna. Nice location convenient to the 14 St Subway station -N/W/Q/R/6.. all conveniently located
Isabella M
January 07, 2026
1 out of 5
Literally the WORST costumer experience I’ve ever experienced. They don’t care at all to sell. Save yourself from going and order online.
Response from Best Buy
January 08, 2026
Good Morning, Isabella, Thank you for sharing this experience with us. We would be happy to step in and review this experience you had, so we can work to better assist you. Please feel free to send us a private message on social media, so our team can partner you with a specialist. Don't forget to include your Google review case ID in your message, so we can refer back to this concern: #102051. - Facebook (https://bby.me/kbqsos) - Twitter/X (https://bby.me/3zyj57) - Instagram (https://bby.me/848rim)
Sanjeev G
January 05, 2026
5 out of 5
After searching almost all nyc, I could find my stuff here
Sixto D
December 31, 2025
3 out of 5
I had to wait like 30 minutes on the store to buy a tablet. All their associates were bussy

About Best Buy Union Square

bestbuy.com