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Best Buy Union Square
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Union Square
How do I check product availability at the Union Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(7933 reviews)
Wasiu A
November 11, 2024
5 out of 5
Very good
Irwin J
November 11, 2024
1 out of 5
I have been waiting for more than 30 minutes, asking for help to buy a new Kindle. Nobody is coming to help me. Then, after half an hour of waiting for someone, I was told that the product was unavailable.
Response from Best Buy
November 11, 2024
Hi Irwin,
We appreciate you taking the time to leave your feedback here. It's unfortunate that you've had a negative experience with us, and we understand your concerns about not getting assistance during your store visit. This is never something we expect to hear, as we strive to provide a world-class experience for our customers. We would like to get some more information regarding your recent visit. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64412203 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Karina N
November 10, 2024
1 out of 5
Una hora literal para comprar algo que nadie podía encontrar, que tipo de organización tienen? Era una computadora, como les toma una hora para encontrar una computadora!!!!!!!?????
Response from Best Buy
November 12, 2024
Hola Karina,
Le agradezco que se haya tomado el tiempo de escribirnos en cuanto a su experiencia. Tratamos de enorgullecernos de garantizar que brindamos excelentes servicios al cliente. Me gustaría obtener más detalles para ver cómo puedo ser de ayuda.
Para poder ayudarle, por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64409642. Esperamos su mensaje.
Sinceramente,
^Deysha
Mark M
November 10, 2024
1 out of 5
Question: What does $50, 40 wasted minutes and 5 useless employees get you? Answer: A worse product than what I bought on Amazon for $15.
Response from Best Buy
November 11, 2024
Hi Mark,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64409181 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian