Friendly and helpful staff.
Was on and out with what I needed in about 5 minutes.
The sale associates are lazy and not willing to do their work. I came in from Queens to buy DJI camera gimbal stabilizer and the website clearly said it had 2 available and also available to pickup in 1 hour. The sales associates on the second floor didn't attempt to look for it and just said out of stock. They never checked in RSS system to verify inventory. Message to CEO Please hire people who willing to do their jobs and this is why Best Buy is declining in sales.
David L
September 11, 2025
Really good value on products,but my god your colleagues aren't the best.
As someone who works in retail,I know it's hard,but this was one of the worst places I seen for service in New York.
Colleagues where not interested and made me feel as if I was in the way.
Considering I knew what I wanted and just needed to pay for it, I had the feeling I was in the colleagues way