Variedad y precios accesibles en productos tecnológicos.
They sell good products, I found some stuff for good prices, and I found the customer service to be great, but the AI on the phone is atrocious. I get having something automated for simple questions or pressing buttons to get to a certain department, but the AI voice had no idea what I was saying and wouldn't let me talk to a person. It kept telling me to go to the website but the website wasn't letting me book an appt which us why I was calling. I ended up just going somewhere else. I now call Staples and am hesitant of buying products from Best Buy now due to not being able to reach someone if my product isn't working. If I say "speak to a person" and it automatically sends me to a person I would have no problem.
Pésima atención, compras una laptop y la tenés que llevar en la mano, no te dan ni una bolsa, y los empleados se rien cuando la pedís. Y a ninguno le interesa atenderte en el local de la 5ta ave. What a shame!