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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6460 reviews)
Leszek B
April 17, 2025
2 out of 5
I dont understand whats this store is about, every time i come here there is 20 people working but only 1-2 at the checkout so you waste 30 minutes to buy 1 thing. Stick to amazon if possible.
Cyberzz
April 12, 2025
1 out of 5
Manager MICHAEL LEBRON insinuated I was trying to steal during a return. In front of my poor wife. He refused the return and walked away from me, he didnt even give me a chance. After asking for him multiple times and him not coming I decided to leave. He was near the exit, I told him he was being unprofessional and he tried to get in MY FACE TO FIGHT ME. His own employees had to hold him back or he would have attacked me. I lost money and put through emotional distress. Terrible leadership.
Response from Best Buy
April 13, 2025
Hello.
Thank you for taking the time to reach out and share your experience. This is not the customer service we strive for and I can understand your feelings. We would be more than happy to share this feedback as well as assist in any way that we can. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and one of our agents will be happy to help assist. When you message us, please include your full name, phone number, email, and a copy of your Google review number #65036703.
Thanks,
^Allison
Valeria V
April 10, 2025
1 out of 5
Malisima la atención al cliente. No nos dieron bolsa, paseamos por la calle con las cosas en la mano. Un "vendedor" nos dijo que no podíamos pasar al baño porque estaba cerrado, y otro nos permitió (simplemente no quiso ir al baño para poner la contraseña). Malo malisimo malo
Response from Best Buy
April 11, 2025
Hola, Valeria,
Gracias por dejarnos una reseña. Como consumidora, comprendo la importancia de recibir un servicio al cliente atento y cortés. Agradecemos tus comentarios y nos gustaría documentar formalmente tu interacción en nuestro sistema corporativo. Si puedes, contáctanos a través de nuestras redes sociales. Nuestro equipo estará encantado de ayudarte en cualquiera de las siguientes plataformas:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Por favor, menciona la frase "Reseña de Google, Conversación #65031346" al contactarnos a través de redes sociales.
Gracias,
^Ruby
Kevin N
April 10, 2025
1 out of 5
Placed order online for pick up and went after i got the pick up ready email. Unfortunately, a simple store pick up takes forever, had to wait over 30 minutes. It's faster to just grab what you need and checkout while waiting in line.
Response from Best Buy
April 11, 2025
Good Afternoon, Kevin.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65031084" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey