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Best Buy Chelsea (23rd And 6th)
Services Offered
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6915 reviews)
Mariana K
October 05, 2026
3 out of 5
Not sure who's fault this is but I came here to buy a laptop I had check in a different location and they sent me here because they had the laptop available. The price was the same on both stores and on the website but the final price at the store was $200 more than on the website, so I went home bought it only and came back the next day for pick up -which was smooth. Staff couldn't really tell me why they had such different prices and wasn't really keen on helping either.
Response from Best Buy
October 05, 2026
Hey, Mariana,
Thank you for taking the time to reach out on Google with a review. We fully understand the importance of consistent pricing in all stores. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #230832 in your message. You can find us here:
Facebook (https://bby.me/bRmCoh)
Twitter/X (https://bby.me/TyBP1Y)
Instagram (https://bby.me/g7ogmJ)
We hope to hear from you!
Mario
October 04, 2026
1 out of 5
Came to the store because the website said they had a product I wanted, called and even came here because it said in store only and when we got here, after taking time out of my day, and they laughed in my face when they said they didn't have it! Terrible cuatomer service!! DONT BELIEVE THE WEBSITE OR THEM!!
Response from Best Buy
October 04, 2026
Hello, Mario,
We can understand the way you are feeling when the availability of a product was not aligning with what was shown online. We also understand the importance of valuing your time and striving to make our guests feel supported during their visit.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook ( https://bby.me/d8wZ1F)
Twitter/X ( https://bby.me/wZYYJW)
Instagram ( https://bby.me/f82e12)
Please be sure to mention your review, #230486.
Emiliano D
October 02, 2026
4 out of 5
Quick pick out, but the customer service is very bad, they did not reply at the first request
Flavio R
September 29, 2026
5 out of 5
Atendimento Rápido na Best Way New York, comprei um notebook e foi muito rápido atendimento. Vendedor super atencioso.