Quick Pick-up, good service.
Helpful staff. Good product selection.
Brandon T
October 30, 2025
I've spent the past 2 weeks in this store getting told the run around only to find out that employees hide products for themselves. I've came for 2 weeks asking about Pokemon cards and your employees stated that they would receive on Wednesday morning and Thursday morning. Cool, sounds simple right?
No! Completely wrong. You go Wednesday morning, they will say they received the truck and to come back later. You go back later, they will tell you that they have none in stock. It's clear and obvious what's going on. Retail stores are a joke now a days and BEST BUY TAKES THE CAKE. The customer service here sucks if you are buying something the employees are interested in. They don't put limits on any of these items and just allow managers to hide them for friends and family who pay them off the books. BEST BUY NEEDS TO DO SOMETHING ABOUT THIS ASAP. I DO HAVE PROOF AND WILL COME TO SOCIAL MEDIA ABOUT THIS.