Best Buy has habitually taken away choice and value from its customers. First they took away the Gamer’s Club, then they took away the CDs, then they took away the incentive points program which brought me back to buy movies every week when new releases dropped. Then they took away the points program, and following that, they removed the points program. So now I basically just order on Amazon except on rare occasions. So, good job guys. Really thinking it through. I’ll pop in (maybe) when I need a toaster or overpriced USB cable. At least they still sell physical video games but even so….
Response from Best Buy
August 12, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense wanting a large selection of the products you enjoy. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #202416 in your message. You can find us here:
Facebook (https://bby.me/ntYeU0)
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Imventarza O
August 12, 2026
No tenían lo que necesitaba
Really great experience! The associate, Isaiah, helps us picking up the tv based on what we need. He is very informative and genuine to get the best item and deal for us! He knows all the details about the technology and helps to get comparable item within our budget. Thank you!