Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6719 reviews)
Roberto D
January 05, 2026
5 out of 5
best buy
Michelle C
January 03, 2026
3 out of 5
Lots of staff but none of them make themselves available to help. Might as well go online and search for what you need
Lucille P
January 01, 2026
1 out of 5
I was called 'Sir' when asked if I needed help. It went down hill after the greeting. The Geek Squad Tech was incompetent!
Response from Best Buy
January 02, 2026
Hi,
It's unfortunate that you had a negative experience. We would like to hear more about what happened. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 99186 in your message to us.
X: https://bby.me/l06rie
Facebook: https://bby.me/od3n3d
Instagram: https://bby.me/tj7zh5
NYC L
December 31, 2025
3 out of 5
Not very put together, but run down, bit great selection of products and very friendly and knowledgeable staff.
Response from Best Buy
December 31, 2025
Hello. Thank you for reaching out. We would be glad to this documented and address your concerns. Feel free to reach out to us on Facebook (https://bby.me/780yeg), Twitter/X (https://bby.me/fat3zz), or Instagram (https://bby.me/d7nnhx).
^Allison