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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6832 reviews)
ilker e
May 28, 2026
3 out of 5
They are so pushy about insurance when you buy electronics
abdellah s
May 26, 2026
1 out of 5
No good service
Today I bought tv in this store they asked me about my information like social security number my address without telling me why until I find I m going to apply credit cart best buy I canceled everything because they didn’t explain in the first why all that
Bad store
Response from Best Buy
May 26, 2026
Hi Abdellah,
Thanks for sharing this review. We're concerned to hear about this experience and that you weren't told or explained what was going on with the Best Buy Credit Card. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/KQSe7v), Twitter/X (https://bby.me/0wpxqf), or Instagram (https://bby.me/2NUs28). Please include the Google Review reference number #157494 when reaching out.
daniel s
May 23, 2026
2 out of 5
The restrooms were out of service.
Bernadette
May 21, 2026
3 out of 5
I purchased an item online for regular price but was given a used item instead. I had used a coupon and my total was only $7.00 but when I brought it up to the employees they said that used and new were the same price. I showed them my purchase online as well as the different prices and the manager came and looked and told the employee, "what, do they want it for free?" I told him that doesn't matter, the issue is you are selling used items at new prices and expect me to fall for the scam. In the end, I got a new item but this is not the first time best buy has tried to scam me. Check your items carefully.
Response from Best Buy
May 22, 2026
Hello, Bernadette,
We appreciate you taking the time to share your feedback. Receiving a used item when you purchase new would be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/68V7PJ), Twitter/X (https://bby.me/LuTmAc), or Instagram (https://bby.me/asj1nz). Please reference Google Review, #155438.