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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6629 reviews)
Luke K
February 26, 2026
1 out of 5
I came in to buy an external hard drive today, and the store associate tricked me into signing up for a Best Buy credit card. She told me I was signing up for the rewards program, and when I asked why they needed my social security number, she said it was just for security purposes. I caught wind of it halfway through, and she continued to insist I was just signing up for rewards. I told her I didn’t want to move forward, and she told me to sign and then she’d cancel it. An hour later, I got an email from Citi Bank saying I had successfully applied. I had to call them and wait on hold to cancel it. I’m so angry, I can’t even express it. You don’t mess with people’s credit like that! This is why people don’t shop in these stores anymore. I’ve spent thousands of dollars at Best Buy over the years, but I will never buy anything from this company again. Stay far far away from this location!
Response from Best Buy
February 26, 2026
Hello, Luke,
Thanks for taking the time to leave a review. This is certainly a concerning situation, and we would like to take a closer look.
Please send us a private message via social media with some more details. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #122242” when reaching out on social media.
melocoton b
February 24, 2026
3 out of 5
Fui a comprar un celular liberado para cualquier compañía. Y la atención de la empleada fue muy pobre y con apuros. No tomo tiempo. Solo dijo este es, es tanto. Y lo cobro sin ninguna clase de explicación lo cual ingerir en si tenía otros colores y si lo podía usar en otros países. Me despacho rápidamente. Eso es todo.
Soowhan L
February 22, 2026
5 out of 5
Didn’t have what I was looking for but told me where I could find it! Very friendly and efficient
Lisa C
February 21, 2026
5 out of 5
They have great service. Staff is helpful and friendly