Carolina F
November 05, 2025
To be honest, don’t even think about coming to this store. Nobody there wants to help — no one has the keys to open the shelves where the products are, and nobody seems to know anything. Really, don’t come to this branch; not only will you have a bad experience, but you also won’t be able to get what you need.
The worst customer service I've ever received in the United States, in the computer department. They made fun of me and wasted my time. I wanted to buy a gaming computer, and they thought I didn't have any money. I absolutely do not recommend this store.
Response from Best Buy
November 03, 2025
Hello,
Thanks for sharing this with us. It's disappointing to hear that you weren't given the level of service that you deserved with trying to purchase a new gaming computer. We understand this wouldn't be a welcoming experience, and we'd like to look into it further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/vdmrhx), Twitter/X (https://bby.me/sax4x9), or Instagram (https://bby.me/0tc1jc), and refer to your "Google review #63804" in your message.
Quick Pick-up, good service.