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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6801 reviews)
Daniel O
April 21, 2026
5 out of 5
Awesome doing business with you. 🤝
Ahmet K
April 20, 2026
1 out of 5
Not helpful staff
Response from Best Buy
April 20, 2026
Hello, thank you for leaving us a review. Being able to get the assistance you need when you shop in store is important. Can you please reach out to us on Facebook (https://bby.me/10JbXJ), Twitter/X (https://bby.me/4KCCYh), or Instagram (https://bby.me/7jJmMP) with more information about your experience? Please begin your message with "This is regarding my Google Review #144236".
Salvatore G
April 19, 2026
2 out of 5
I was looking for a specific item. In asked 3 employees for help where to find what I needed. I don't know was pointed in 3 different direction by 3 different employees for the same products. The same three employees that huddled by the escalator seeming to have a normal friendly conversation while they were watching me run up and down the aisles and when I approached them and asked questions they didn't know anything about the products they said they had to call the department specialist. I am a huge fan of best buy. This is when I am actually in a store and not purchasing online. I've always experienced top-notch service and Best Buy. I guess Best Buy in New York City is a different ballgame.
Response from Best Buy
April 20, 2026
Hello Salvatore,
We’re really grateful you took the time to share your experience with us. Your feedback matters, and we can understand why you would be disappointed if you could not get the help you needed. We want to make sure it’s fully documented, so we can try to help. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #143959 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/YZhwp2)
• Twitter/X (https://bby.me/4k7F3W)
• Instagram (https://bby.me/fzjJUu)
Otis S
April 16, 2026
5 out of 5
I've never written a review before, but Ricardo was such a pleasure, I just had to. They were kind, informative, and helpful! Thank you!!!