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Best Buy Chelsea (23rd And 6th)
Services Offered
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6927 reviews)
Jessel G
October 30, 2026
1 out of 5
The worst store in New York! I waited 30 minutes to be attended but it never happened. Second time that it happened!
Response from Best Buy
October 30, 2026
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( https://bby.me/kXfyNa), Twitter/X ( https://bby.me/sGZGLH), or Instagram ( https://bby.me/GdIroW) accounts Please reference Google Review 246023
carlos T
October 29, 2026
5 out of 5
Very good place
Keith D
October 28, 2026
1 out of 5
Go to B&H photo if you actually expect customer service. Does this look like an 'Excellent' condition open box to you?Me either. The remote looks like it was thrown around the room and the packaging was nearly not existent. Instead of just making it's simple adjustment of $20 to $30 and give me the fair open box pricing. He wants me to box it back up, send it back, order a new TV, and do all this as if I have time to wait for them to come pick a package up and wait around for the package to be delivered and I should lay out money for the new one. B&H will fix or replace on the spot. I'm so disappointed in Best Buy. I still have it. Its been about 3 or 4 days now... But I just moved into my new apartment and I'm not about to box this back up and go through all this mess.
Response from Best Buy
October 28, 2026
Howdy.
We always want our customers to be satisfied with their open-box purchases. If you still need assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #244651 in your message. Thanks.
Thomas H
October 26, 2026
5 out of 5
Best Buy is always on point