Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6545 reviews)
emrah t
July 12, 2025
1 out of 5
First item has problem and if you guys not members they don't take response and sending apple store!! second item was gift and they didn't get and said you passed 2 week and items was nice in bag they didn't help even they didn't help about change something..!! Also manager someone needs to tell the manager how to talk with customers I am customer and not your bro your are in business area and I am not your bro..!!
Response from Best Buy
July 12, 2025
Emrah,
Thank you for taking the time to share your experience at your local Best Buy. I am saddened to hear that your visit was anything but remarkable. Please contact our support team so that we can assist. Send a DM or private message to Facebook (https://bby.me/l83nck), Twitter/X (https://bby.me/0q2y64), or Instagram (https://bby.me/98kyyu). Be sure to include your full name, phone number, email address, and mention that you are responding to Google Review 14668.
Sincerely,
^Tina
M L
July 05, 2025
1 out of 5
Bad service ever!
Sua C
July 03, 2025
1 out of 5
Poor poor service
Sophia S
July 02, 2025
2 out of 5
Customer service not great
Takes 30 minutes for someone to help you