Wegina D
February 04, 2025
Second time visiting this particular location and watched as everyone other than me be greeted as they entered and asked if they needed help. Because of that I attempted to find my item on my own. Eventually I had to ask an associate for help, especially after noticing they were watching me, but couldn't bother to ask me if I needed help.
Think the policy of the store should be to profile people's behavior to determine if they plan to steal, instead of their skin color. Tues 02/04/25 @ 2pm.
Response from Best Buy
February 04, 2025
Hello, Wegina.
Thank you for providing your insight. We would like the chance to document your experience, and do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
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When you message us, please include your full name, phone number, email, and reference your Google review number #64776096.
Regards,
^Jason
The nice girl at the door helped me with the biggest smile and pointed me to the product I needed. It was a perfect fit. First time. Kick Ass store. Thanks ❤️
Excellent very helpful and quick