My husband looked at every beat buy location for a specific TV screen and this location had it and it was the LAST ONE lol so it was definitely a successful visit for him and he loves the warranties as well! My big child is happy now lol
"A huge shoutout to the Geek Squad team at Best Buy in Patchogue! Their exceptional service and expert assistance went above and beyond my expectations. They were patient, knowledgeable, and truly dedicated to resolving my issue. If you're in need of tech support, look no further! 5 stars
Very pathetic customer service by one of the supervisors at this location. Did not bother to listen, validate, or acknowledge anything I was saying. Extensive training at bare minimum needs to be done.
To spare the long post, management needs to contact me immediately!
Response from Best Buy
March 04, 2025
Hi, Olivia,
Thank you for sharing your review. We truly understand how concerning it can be when you don't experience the level of service you anticipate. We value your decision to choose us and are dedicated to consistently delivering the best customer interactions.
So that we can formally document your feedback, and address any additional questions or concerns, please reach out to us on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport in a private message or Dm that includes your full name, phone number, and email address. Be sure to mention your Google review 64885773.
Kind regards,
^Pre
Went in for a hard drive installation into my Laptop, Colin at Geeksquad was very helpful, and his help was appreciated.