I shouldn't have to speak with someone who doesn't speak English and is in south Africa for customer service! If I want to speak to a human in patchogue, I should be able to!!! Best buy is too cheap to pay Americans for customer service! Bought a brand new LG tv 2 hrs ago and it's broken. Unreal!!!!!
Marie B
September 16, 2025
Bryan A. at the Patchogue store was amazing. Was looking to replace my printer and he spent so much time with my husband and I, explaining all the pros and cons of each model! He was polite, professional, and very knowledgeable!. Bought the printer and a Total Membership which he also explained, what a great service that is!! Will continue to do business with Best Buy and Bryan A!
We were provided amazing service by Keith, he helped search for the correct parts for my device and ensured that we had a great experience.