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Frequently Asked Questions About Best Buy Patchogue

How do I check product availability at the Patchogue Best Buy?
How do I check my order status?
My local Patchogue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Patchogue stores’ holiday hours?

Recent Reviews

4.2
(2091 reviews)
J K
November 03, 2024
4 out of 5
Been going to this Best Buy.... Probably over 15 years. Unfortunately the original manager Steve left many years ago to another store. I can't say Best buy is doing anything wrong considering the age we live in but when I was building my theater room Steve the manager was always there walking the floor and we became friendly. Just like Steve his other employees were fantastic, personable and really knew what they were talking about. Now I find it to be very short staffed, employees aren't as helpful or knowledgeable as they used to be but like I said earlier it's the times that we live in. Regardless it is still my go-to store for electronics as I buy everything from them. I do recommend Best Buy and will continue to purchase my electronics from them.
Brian F
October 29, 2024
1 out of 5
Place must be going out of buisness..store empty!
Response from Best Buy
October 30, 2024
Hello, Brian. Thank you for reaching out. I understand now being able to locate an item in store could be frustrating and we would be more than happy to help! Please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Best, ^AllisonS
Tyisha
October 26, 2024
1 out of 5
I was a victim of fraud and someone bought an Xbox with my credit card information. The scammer then went to this store and was able to pick up the merchandise without showing proper identification. Someone or a group of people working at this store are running scams. BEWARE!!!!
Response from Best Buy
October 26, 2024
Hi, Tyisha, This is a concerning situation and we appreciate you bringing this to our attention. Please connect with our team so that we can investigate this further. Send a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) When reaching out, be sure to mention "Google Review 64356384". We look forward to hearing from you. Please note that our typical hours of operation are as follows. Monday through Friday: 8 a.m. -7 p.m. CT Saturday and Sunday: 9:30 a.m. - 6 p.m. CT Sincerely, ^Tina
Brian F
October 25, 2024
1 out of 5
Shelves empty..had nothing..going out of buisness?
Response from Best Buy
October 25, 2024
Hi, Brian, Though products that are not readily available can be ordered in store for ship-to-home or pickup at another location, it can be disappointing to see that a product is not in stock. Our team would be happy to assist. Please reach out to our team by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) When reaching out, be sure to mention Google Review 64351319. Though we try to assist all customers who reach out, please note that our typical hours of operation are as follows. Monday through Friday: 8 a.m. -7 p.m. CT Saturday and Sunday: 9:30 a.m. - 6 p.m. CT If connecting with us outside of normal business hours, we will reach out with a response as soon as we can. Sincerely, ^Tina

About Best Buy Patchogue

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