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Best Buy Patchogue
Services Offered
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Frequently Asked Questions About Best Buy Patchogue
How do I check product availability at the Patchogue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Patchogue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Patchogue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Patchogue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2124 reviews)
Ajibola O
January 17, 2025
5 out of 5
When it comes to good deals... come here to shop
Val S
January 16, 2025
5 out of 5
I've never bought anything here, but every once in a while I drop off my electronics for recycling. The staff are always friendly.
One unusual thing is they have a guard or something at the door when you come in, who always asks you the purpose of your visit. I'm not sure if it's to make it easier for customers to find what they're looking for or what, but I always have to explain why I'm there to this guard, and then to the people at the registers..
Matthew
January 07, 2025
1 out of 5
The employees were all very helpful other than the managers who were rude and unprofessional, I'm thankful for the other employees but those managers definitely do not lead by example.
Response from Best Buy
January 07, 2025
Hi, Matthew,
Thank you for sharing your review with us. While we are happy to hear that you had great experiences with the employees that assisted you, we are concerned to learn about your concerns with the leadership at the store. As we expect all members of our time to show respect, we would like to have member of our team here at Corporate follow up with you.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64654370" in your message. Thanks!
Regards,
^April
Stephen V
January 05, 2025
1 out of 5
Had a terrible experience today at store #8204 in Patchogue, NY. I ordered some galaxy buds from the Samsung website for store pickup. Turns out my wife would be in the area instead of me and I ended up swamped with work instead. I called ahead and asked if it was ok for my wife to pick up and I'm told no problem. I sent her down with my drivers license, the original credit card, screenshot of order confirmation, and both Samsung and Bestbuy order #s.
Of course they refuse to release the item to her. They tell her I have to reach out to Samsung to change the person. I reach out to Samsung and they tell me only bb can help. I call back bb and after explaining the situation I get hung up on. So now I have to push back a meeting I have to drive down to bb. I pick up my headphones and ask to speak to a manager to inquire how their policy works and can prevent this in the future.
It only gets worse here. A shaky and scared looking little Chihuahua of a man with a name tag Omar comes up. I ask for his last name and he steadfastly refuses to give it to me. Omar rolls his eyes a lot while he's spoken to. He offers no help and refuses to accept any accountability. Tries to rush me out.
It's pathetic that the management selected doesn't have the mental capacity to make a small and easily verifiable judgment call. Not to mention these children entrusted with the profitability of the store are incapable of any level of accountability.
I'm donzo with BB after this experience.
Response from Best Buy
January 05, 2025
Hi, Stephen,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64646335 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian