Frequently Asked Questions About Best Buy Patchogue
How do I check product availability at the Patchogue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Patchogue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Patchogue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Patchogue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2239 reviews)
Bill C
November 04, 2025
1 out of 5
Sucked your geek squad is ridiculous to work with sold me the wrong part
Response from Best Buy
November 04, 2025
Hello, Bill,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing the right part for your computer. We appreciate your feedback, and would like to offer further assistance. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64505" when reaching out on social.
Kamil H
October 30, 2025
1 out of 5
guy sold me landline phone capable instead of a network ethernet cable. I get that they look similar but wasted my money, should have known the difference. Make sure you know what youre buying and dont rely on the employees to answer questions they usually dont know what theyre talking about themselves.
Glenn R
October 28, 2025
5 out of 5
The Geek Sqd crew at Patchouge BestBuy were great. Huge thanks to my Techie, Max.
Very professional, attentive & caring.