Worst place to order a high-end phone. They told me it was available online and at the store, so I went in — and surprise, it's not available. Classic bait and switch just to get you in the door, and by then they've already got your money. Left empty-handed and frustrated. Don't waste your time — buy your phone anywhere else.
Response from Best Buy
October 23, 2026
Hello!
Taking the time to visit a store with the expectation of purchasing a product, only to find that it is not available, can be frustrating and disappointing.
If you would like to discuss your experience further please reach out to us at any of our social media accounts.
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Be sure to mention your Google Review number, #242654, in your message. Thank you.
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