I was having issues with my laptop and was helped by Giselle from GEEK Squad. She was terrific, knowledgeable and professional. I had an inkling as to what the problem was and she confirmed it. Very good experience.
I haven't been to Best Buy in years, and I was very impressed with the customer service. Aidan M was knowledgeable, helpful, and made sure to find answers to every question I had. Great experience overall