header_logo

More to Explore

Frequently Asked Questions About Best Buy Poughkeepsie

How do I check product availability at the Poughkeepsie Best Buy?
How do I check my order status?
My local Poughkeepsie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Poughkeepsie stores’ holiday hours?

Recent Reviews

4.1
(2561 reviews)
S V
March 24, 2026
3 out of 5
low inventory. nice staff, though
Response from Best Buy
March 25, 2026
Good morning, We appreciate you sharing your feedback with us. While we are happy to hear that your interactions with our employees were pleasant ones, we understand not being able to get what you needed, isn't ideal. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/LLij7I), Twitter/X (https://bby.me/hFGxWs), or Instagram (https://bby.me/FaG8oN), so we can review this further with you. Please also mention your "Google review #134377" in your message.
Nolan K
March 17, 2026
5 out of 5
I actually was scared to bring my iPhone 15 pro to a Best Buy for a battery replacement after seeing and reading horror stories of these particular phones battery swap. They did an amazing job! Took about 1.5 hours, and phone has a lot better battery life.
Michael J
February 28, 2026
2 out of 5
The line is always long and I was treated very poorly by an employee there yesterday when I was shopping to buy a TV. The employee I think his name was Brian was very rude and he was mocking the picture I showed him of my old TV I had on my phone and he said “That TV looks like it was found in a dumpster.” Very disrespectful. He needs to be nice and learn how to treat people with respect and dignity.
Response from Best Buy
March 01, 2026
Hi there! That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/yfx564), Twitter/X (https://bby.me/0awbpx), or Instagram (https://bby.me/943o5z). When reaching out via social media, be sure to mention that it's in response to Google Review number 124207. Thank you.
Kevin Y
February 24, 2026
3 out of 5
Purchased a pair of headphones. The cashier wasn't friendly. I had to inquire about a warranty. It wasn't offered, as I heard him offer it to a person in front of me

About Best Buy Poughkeepsie

bestbuy.com