Usually dislike coming here but the store employee I worked with was amazing and the verizon rep who sadly recently left the company was also amazing!
1 employee working registers while 20 others stand around. Better management needed. Exactly why everyone just shops on Amazon, need to stand in line for an hour just to get seen.
Lawrence M
August 16, 2026
Quiet this time of day but helpful staff.
Absolute disaster! I asked the first associate, if he knew where the Garmin watch chargers were located. He said he would find somebody to help me, but never came back. I tracked down another associate, who told me that best buy does not sell that product. I finally went to the geek squad, and they tried to find somebody to help me but would not respond to their request. I finally looked it up online.And it said that best buy does carry this product.. I found the associate, who said he was going to come back and asked him why he never got any help from me. He didn't even speak.He just left again. When I showed the product online to the associate in the geek squad he contacted the warehouse people and they found it in a locked cabinet. Crazy eh!
Response from Best Buy
August 13, 2026
Hello, Bryan,
Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 202844.
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We look forward to assisting you there.