Personalized help by Stephen for me to get just the right laptop; then he did extra legwork to get me a new phone. I live an hour away so this was a bonus. Davian was efficient with phone set-up. He was personable and professional. My phone & computer data transfers was done quickly and no hitches thus far. Terrific customer service. I would not have gotten this attention at a phone store.
Hard to find people who can actually help
We recently bought a new iPhone 16 pro max, a new Apple Watch, an Apple TV and every employee that we encountered went above and beyond to provide a great experience. Store is well ran and very organized. The speed at which they were able to get my new phone up and running etc was awesome. Couldn’t be happier with Best Buy and came back recently for some PS5 games for my son and just grabbed a 55” TV and soundbar for our garage. We will be back ASAP
REMOTE STARTER - do not get your remote starter here. It was draining my car battery . I went back several times and they refused to take it out until I had proof from the dealership that it was draining my battery! That was 170.00 I had to spend at the dealer to prove what I was telling Best Buy. They finally removed it and refused to give me the full refund.