Went to geek squad and the staff was very helpful. Definitely recommend it if you need your PC fixed
Geek squad is awesome over here for installation and repairs . Having to call in repairs is terrible , I dread it . I was able to walk my desktop into store and they fixed it in 2 days . I’ll keep total tech just for Greek squad
Don’t purchase any major appliances from Bestbuy . They schedule you at certain time then change it the they of… I’m waiting for a stove going on 3 weeks now , and they just don’t care costumer service won’t do anything for you , so just go else where
Response from Best Buy
July 18, 2025
Hello Los,
Getting a new appliance should be a quick and easy process, and having to wait 3 weeks would set some alarm bells off in my head, so I can understand how you feel. I'd like to look into your order for you and see what is causing the delays and try to find a resolution for you. Can you reach out to us at one of the Social Media platform links below and reference Google Review #17148. Then send us a private message with your full name, email address, order number and telephone number to get started. I look forward to hearing from you!
Facebook (https://bby.me/jc3kq8)
Twitter/X (https://bby.me/ri51cj)
Instagram (https://bby.me/pnjoaf)
Google Review #17148
Thanks,
^Ezra
Waited at the counter for a few minutes before I gave up and left. Horrible customer service. Manager came over just to look at me but not to help and kept calling for someone to man the register instead of just ringing my 1 item.
Response from Best Buy
July 15, 2025
Hello Zach,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. this is certainly not the kind of customer service we strive to provide. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (https://bby.me/p1pqer), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 13527" and share your full name, email, and phone number.
Thanks,
^ Vanessa