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Frequently Asked Questions About Best Buy Poughkeepsie

How do I check product availability at the Poughkeepsie Best Buy?
How do I check my order status?
My local Poughkeepsie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Poughkeepsie stores’ holiday hours?

Recent Reviews

4.1
(2557 reviews)
audisport79
March 08, 2026
1 out of 5
Atrocious customer service never buying from them again.
Michael J
February 28, 2026
2 out of 5
The line is always long and I was treated very poorly by an employee there yesterday when I was shopping to buy a TV. The employee I think his name was Brian was very rude and he was mocking the picture I showed him of my old TV I had on my phone and he said “That TV looks like it was found in a dumpster.” Very disrespectful. He needs to be nice and learn how to treat people with respect and dignity.
Response from Best Buy
March 01, 2026
Hi there! That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/yfx564), Twitter/X (https://bby.me/0awbpx), or Instagram (https://bby.me/943o5z). When reaching out via social media, be sure to mention that it's in response to Google Review number 124207. Thank you.
Kevin Y
February 24, 2026
3 out of 5
Purchased a pair of headphones. The cashier wasn't friendly. I had to inquire about a warranty. It wasn't offered, as I heard him offer it to a person in front of me
Brayan S
February 18, 2026
5 out of 5
Came in for a return with receipt within 2 weeks of purchase. Was fast and easy

About Best Buy Poughkeepsie

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