Arvind D
September 15, 2025
Was debating between buying a laser and inkjet printer, but could not find a single working inkjet demo on the floor. To top it off, a clerk told me that I had to buy paper to test them.
Response from Best Buy
September 15, 2025
Hello! We can understand wanting to see the product prior to purchasing, and we also appreciate you taking the time to bring it to our attention the information you were told as well regarding having to purchase paper. If you need any assistance or would like to get your experience documented, please reach out us to in a private message on Facebook (https://bby.me/rik43w), Twitter/X (https://bby.me/jfw3b0), or Instagram (https://bby.me/nc4ftj). When you message us, please include Google Review number 43702. Thanks!
Inventory at this location is always horrible and trying to get assistance is impossible
I tried to buy a monitor here. I chose the one I wanted (one that was supposedly available in the store) but could not see the box, so I asked for help. Help never arrived, so we tried to find the other item we wanted, a cell booster. We couldn’t see it and again there was no help, so we just bought one $37 item. At the checkout we also noticed that the cashier didn’t ask “did you find everything you wanted?” A lost opportunity for Best Buy because our purchases probably would have totaled $1200. The experience contrasted badly with the last place we bought electronics, Micro Center, which was great.
Szymański S
September 03, 2025
Okropny sklep ludzie którzy tam pracują jak by byli za karę
Response from Best Buy
September 03, 2025
Hi,
Having a terrible store experience is frustrating. Please connect with us on social media private links below to discuss your interaction. Mention review # 39086, when doing so.
Facebook (https://bby.me/0ahiwi)
Twitter/X (https://bby.me/5su5ao)
Instagram (https://bby.me/dp5nj8)