Ordered an iPad for my son’s Christmas present. It got lost in the mail and Best Buy wouldn’t just let me go to the store and get one. Now a week later after Christmas they put in a pick up order for the iPad. Days later still waiting for the pick up order to say ready. They won’t even get me anybody in the store to guarantee. They actually have it in the store so I don’t have to drive an hour for nothing., I will never buy anything from Best Buy again, It doesn’t make sense why the Best Buy is in my area all went out of business because they just Became really bad and I honestly hope all of them go out of business!! Horrible customer support and they’re just not what they used to be close them down. We got Amazon now. Oh, and the only reason I didn’t order if Amazon is because they had it for $75 cheaper Which I understand Why now?, Just spent more money and not And my son would’ve had his Christmas
Pickup was fast and easy parking entrance is not easy to find
REDNECK S
December 29, 2025
Went in there, looking to buy a computer
Once I figured out what I wanted and tried to pay the salesperson told me. I should sign up for a preferred customer card.So I could get a discount. I asked him several times if it was a credit card and he assured me that it wasn't just a discount card. So I paid for my purchase next thing. I know I get a credit card statement in the mail. So I indeed open an unwanted credit card account.
Response from Best Buy
December 29, 2025
Hello,
Thank you for the review. I can understand your concern with having a credit card open. That is not something ideal we are able to do without you putting in personal information.
We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/82tj94), Twitter/X (https://bby.me/tci9ho), or Instagram (https://bby.me/11v4tb). If you can also include, Google Review 97452 in your message, it'd be appreciated.
Johnathon “
December 25, 2025
Friendly knowledgeable and great service.
They found some good people. You'll feel welcomed and get your questions answered.
Recommend.