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Frequently Asked Questions About Best Buy Poughkeepsie

How do I check product availability at the Poughkeepsie Best Buy?
How do I check my order status?
My local Poughkeepsie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Poughkeepsie stores’ holiday hours?

Recent Reviews

4.0
(2607 reviews)
Greg C
August 11, 2026
1 out of 5
This location is unethical and its parent company has no appreciation or idea how to treat a valued customer. I have spent thousands at this location and with best buy over the years. You cant call and get anyone from the store due to the fact best buy controls that through corporate , thats ridiculous in itself. They affected my credit score by almost 100 points in a bad way because a child at a register put me in a “rewards program” that i didn’t ask for and i have a witness to this conversation and how it occurred over an absurd amount, $20 ?? Really? If i was diligent i wouldn’t have caught the fact they were charging 9.99 a month for this and when i called basically i got the shaft . It was best buys corporate decision to lose my future business and not full-fill there commitment essentially over a $100 ..how idiotic buyer beware pc richard and others are better places who actually care about there consumer. I will continue to bash this horrible company for as long as it takes.
Domenic F
August 09, 2026
5 out of 5
Riley the camera expert was extremely helpful, he answered all my questions and helped me with my first ever mirrorless camera purchase. The team there was very kind and supportive. Great experience and I recommend this location! Thanks brother.
George R
August 03, 2026
3 out of 5
Always enjoy coming here when I do. Wish they kept the dvds
Jeff G
July 26, 2026
1 out of 5
needed an iphone fixed, tried to call before driving 40 minutes with my newborn and they woudlnt help me and caused my phone to go into a bricked state. never go to this best buy
Response from Best Buy
July 26, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.

About Best Buy Poughkeepsie

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