This best buy employs a very unique salesperson by the name of ashley, i walked in with very little knowledge of what camera i wanted for my travels and ashley walked me through every single one of them and answered all my questions, which led me to buy my insta360 and i have to say it really was a game changer for me, also fixed my best buy credit card with the address and everything that was wrong in the system, this kind of people are the ones that makes you loyal to a place/ business, ASHLEY THANK YOUUU SOO MUCH!!
Que mala experiencia estuvimos buscando a más de 3 personas para que nos ayudaran a comprar y nadie nadie nos quiso ayudar. Incluso una chica nos dijo lo siento esta no es mi área 😞 triste customer care muy bajo nadie quiere atender clientes acá.
Poor customer support experience I had… the wait is longer than usual..
I dont recommend this place
Response from Best Buy
July 05, 2026
Hello, Bhiaragi,
Thank you for sharing your concerns with the long wait during the July 4, holiday weekend. If you need support you can reach out to us on any of our social media profiles below with Review 182879 for support.
Facebook (https://bby.me/aVoifO)
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Instagram (https://bby.me/nqxNkW)
Here's a polished version of your review:
I placed my order online, and as soon as I walked into the store, I was greeted by multiple employees, which was a great first impression. They directed me to the pickup line, and the entire process was quick, easy, and hassle-free. Great customer service!