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Curbside pickup is located on level 2 of the parking garage. Once you’re in a spot let us know you’re here via the Best Buy app and we will assist you with your order.
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Rego Park
How do I check product availability at the Rego Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rego Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rego Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rego Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6293 reviews)
Imran R
August 19, 2026
1 out of 5
Very very bad customer service. The whole salesman and customer service is rubbish. They just dont want to work. Do Not Go this Store location
Response from Best Buy
August 19, 2026
Good Evening, Imran,
We absolutely understand how you are feeling after having a poor experience while in store. We would love to learn more about this situation. Please feel free to send us a private message on social media that includes your Google review case ID: #206417.
- Facebook (https://bby.me/qxzMs7)
- Twitter/X (https://bby.me/ox640Z)
- Instagram (https://bby.me/9JERW3)
vagner r
August 18, 2026
4 out of 5
Variedade e bons eletrônicos.
Eduin G
August 16, 2026
4 out of 5
Everything is great, all the stuff organized and labels with descriptions,
The staff was kind and profesional
haidy g
August 16, 2026
1 out of 5
Extremely Disappointing Geek Squad Experience
I am extremely disappointed with my experience with Geek Squad at the Best Buy Queens/Rego Park location.
I purchased a new PC yesterday as a birthday gift for my son, and I was specifically told that Geek Squad would install and set it up within 2–3 hours. I relied on that information because I wanted my son to be able to enjoy his new PC for his birthday.
After the 2–3 hours passed, I received absolutely no phone call or communication. I had to call the store myself and was told that it was not ready yet. I then went to the store in person and was left waiting a long time for an agent to get back to me.
After all that waiting, I was finally told that the technician had forgotten to call me.
The PC was eventually completed, but unfortunately, by then, my son missed the opportunity to use and enjoy his birthday gift as planned. That made the situation even more disappointing because this was not just a regular purchase—it was something special I had planned for his birthday.
Mistakes can happen, but the complete lack of communication and the amount of time I was left waiting are unacceptable, especially when Best Buy gives customers a specific timeframe and represents Geek Squad as a professional service.
I strongly encourage Best Buy management to investigate what happened with my service order, why the technician failed to contact me, and why no one followed up when the promised timeframe was missed.
This experience seriously affected my confidence in Geek Squad. I hope management takes this complaint seriously and addresses how this situation was handled so other customers do not have the same experience.