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Best Buy Riverhead
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Apple Authorized Service Provider
Hearing Solutions Center
Premium Home Theater
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Riverhead
How do I check product availability at the Riverhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1505 reviews)
lf m
December 02, 2024
1 out of 5
La Atencion muy mala estaba comprando unas tablets para regalar a varios niños pobres me dicen que venden 3 por persona fui con mi familia para comprarlas . Compramos unas en la tienda . Otras las pedi en lines para recoger pero cuando voy a recogerlas me Trataron como si fuera un ladron que la compra era fraudulenta me lo dice el manager me cancelo la compra por que le dio la gana. Le digo que la compro el efertivo y tampoco que a mi no podia vender nada donde cada producto nuevo que sale voy a comprarlo alli.Me siento driminado por los vendedores y manager de esta tienda . Muy lamantable creo que no saben que se puede comprar por otras tiendas online como amazon y muchas mas que piensen un poco como estaba la tienda hace unos 10 años y como está quedando a estas fechas . Es lamentable
Luis k
December 01, 2024
1 out of 5
The manager Anthony was really rude because we were paying tablets with different cards
Response from Best Buy
December 01, 2024
Thank you again for sharing your feedback regarding your experience during your visit, Luis. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. http://facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64502545. We look forward to hearing from you.
Kind regards,
^Deysha
Lucas G
December 01, 2024
1 out of 5
The manager Anthony was so rude to us because we were 3 people and paying 3 tablets each for my restaurant and he said that we can do that and he said that if we don’t buy only 1 we had to leave.Is the first time this ever happened to me and all my years buying in Best Buy
Response from Best Buy
December 01, 2024
Thank you for sharing your feedback regarding your experience during your visit, Lucas. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. http://facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64502543. We look forward to hearing from you.
Sincerely,
^Deysha
Kenardo R
November 30, 2024
5 out of 5
"I’ve been a loyal Best Buy customer and rewards member for years. Recently, I purchased several items, including a Samsung Book 4 Pro and Galaxy Watch 7, under the impression I could request a price adjustment if they went on sale. Unfortunately, when I tried to do so after the sale, I was informed I had missed the 60-day window by a few days due to circumstances beyond my control. Despite my efforts to resolve this through customer service and corporate, I’ve had no success. I truly appreciate Best Buy’s products and services, but I hope they can improve the flexibility of their policies for loyal customers like me."