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Best Buy Riverhead
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Apple Authorized Service Provider
Hearing Solutions Center
Premium Home Theater
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Riverhead
How do I check product availability at the Riverhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1494 reviews)
Rodrigo P
November 05, 2024
5 out of 5
Buen servicio
lindsay
October 08, 2024
1 out of 5
I waited on line for an hour for computer repair service only for them to tell me the appointment I made earlier in the day did not exist. They told me I would have to continue to wait even longer so they could assist ther people with appointments. They were not helpful or even apologetic . I ended up leaving without assistance.
Response from Best Buy
October 08, 2024
Hello,
Thanks for sharing your feedback. I understand waiting for an appointment, only to discover that it didn't exist and you'd have to wait longer, wouldn't have been welcome news. I'm not sure what happened with this, but I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the location you visited. Please also refer to your "Google review case 64288151" in your message to us.
Sincerely,
^Melissa
Ron B
October 03, 2024
2 out of 5
Never was able to get a salesperson to help me
Response from Best Buy
October 03, 2024
Hello, Ron,
Thank you for your review. We appreciate you visiting your local Best Buy store. When our customers need help, our Blue Shirts and Geek Squad Agents should be readily available to assist, or at least acknowledge those who may be waiting. I understand you did not receive the support you needed, which is never the outcome we would have wanted. Our Corporate-based team would like to document your feedback to share with the store leaders, as well as offer any additional support we’re able.
You’re invited to connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64271617.
Best,
^Sarah
Pamela A
October 02, 2024
5 out of 5
Excellent🤩