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Best Buy Henrietta
Services Offered
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Frequently Asked Questions About Best Buy Henrietta
How do I check product availability at the Henrietta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henrietta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henrietta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4117 reviews)
Elisa G
April 21, 2025
1 out of 5
Accueil froide, je suis rentrée pour achèter un téléphone à 1200$ le guy me parlait a peine quand je lui demande des conseils. Stock très limité. J'etais aussi victime de sourirs bizarres quand j'ai voulu payer en cache. J'aurai du aller ailleurs mais pas le temps.
N'hesitez pas à passer vôtre chemin et aller ailleurs
Response from Best Buy
April 22, 2025
Bonjour, Elisa,
Merci de nous avoir fait part de votre avis sur votre visite dans l'un de nos magasins. Nous mettons un point d'honneur à vous offrir un service client de qualité, et je vous contacterais si cela m'arrivait. J'aimerais que vous examiniez votre situation plus en détail.
Tout d'abord, nous avons besoin de plus d'informations. Veuillez nous écrire sur nos réseaux sociaux : Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://x.com/BestBuy) ou Facebook (https://www.facebook.com/bestbuy) en précisant votre situation : nom complet, numéro de téléphone, adresse e-mail et adresse du magasin visité. Veuillez également indiquer l'avis Google Review 65065260. Nous sommes impatients de vous lire.
Cordialement,
^Deysha
Samantha P
April 19, 2025
5 out of 5
I wish I got the name of the employee who helped me in the cell phone department today. He was so friendly and informative. I was at t mobile right before best buy and the difference in customer service was wild! I was so annoyed before walking into best buy but the employee turned my frown upside-down
Maria R
April 18, 2025
1 out of 5
Cashier was really rude and mean to me for no reason other then I had to make him do his job for 5 seconds 🤷♀️
Response from Best Buy
April 18, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us positive. Can you please reach out to us via private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65053176".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
Cheri C
April 15, 2025
5 out of 5
Israel was awesome: patient, informative, helpful, friendly, professional. He answered my stupid questions and addressed my insignificant concerns. More importantly, he was patient/professional w/the 3 people who felt the need to interrupt us while he was taking care of me. What an asset, Best Buy!!!