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Frequently Asked Questions About Best Buy Henrietta

How do I check product availability at the Henrietta Best Buy?
How do I check my order status?
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Henrietta stores’ holiday hours?

Recent Reviews

4.1
(4396 reviews)
Christina H
October 15, 2026
3 out of 5
Seem every time I come in here and I want to ask an associate a question, you have to wait 15 - 30 mins. Trying to buy a phone is even worse.
Julia L
October 12, 2026
5 out of 5
My father received the most amazing customer service over the phone with Sydney. Sydney took over half an hour to help my dad find a laptop last minute and took the time to go through every possible laptop option until they found the right one. We are extremely grateful for the wonderful experience, patience, and care at this Best Buy, but especially grateful to Sydney🙏
Sara
October 11, 2026
1 out of 5
Would not recommend this location. Never have anything in stock. And watched an employee drag a TV across the floor to the front of the store for someone's pickup order 😑
Response from Best Buy
October 11, 2026
Hi there, Thanks for taking the time to leave a review here on Google. I can certainly understand why seeing limited inventory availability and observing a TV being dragged across the sales floor would leave you with concerns about the overall customer experience and product handling. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Twitter/X: @BestBuySupport Facebook: @BestBuy Instagram: @BestBuy Kindly mention the phrase "Google Review, Convo 233685" when reaching out on social media.
Adaylin L
October 10, 2026
5 out of 5
Muy amables en este lugat

About Best Buy Henrietta

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