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Best Buy Henrietta
Services Offered
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Frequently Asked Questions About Best Buy Henrietta
How do I check product availability at the Henrietta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henrietta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henrietta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4189 reviews)
Michelle J
October 13, 2025
1 out of 5
Came in to buy some things. One price was listed on the digital price tags, but when I went to cash out all the items were up to 15$ more expensive. Went back to check the digital tags and noticed they had mini cameras in each one, and the prices now matched what the items rang up at as more expensive. Left with nothing, checked the online site and found all the items priced at the original prices I grabbed them from the shelves at. Not the employees fault, but do NOT shop in store unless you want to be robbed. Love the new AI pricing these stores are rolling out based on what you look like.
Response from Best Buy
October 13, 2025
Hello,
Thank you for the review. We understand your frustration when seeing the price was different from the original. We would like to document your feedback.
Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Please include with your message, that it was a Google review 55386.
Facebook ( https://bby.me/om2x7o), Twitter/X ( https://bby.me/agxj3f), or Instagram ( https://bby.me/58m905)
William F
October 11, 2025
5 out of 5
Good buys here.
Jim M
October 10, 2025
4 out of 5
Busy, not much selection
Andrew C
October 05, 2025
4 out of 5
Service has gotten better, which is greatly appreciated.