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Best Buy Henrietta
Services Offered
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Frequently Asked Questions About Best Buy Henrietta
How do I check product availability at the Henrietta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henrietta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henrietta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4279 reviews)
Shazbo
March 14, 2026
4 out of 5
Best Buy is well laid out with good signage. They stock a good range of mobile phones, cameras, appliances, video games, chargers, TV’s, Lego sets and much much more.
What impressed me the most was the amount of Dyson products! I will be back if I fancy splashing out on a new Dyson.
What didn’t impress me was the lack of iPhone cases. I couldn’t find a replacement for my iPhone 14 Pro so left empty handed.
The staff are ok, not super helpful.
There is plenty of parking.
Tatiana W
March 11, 2026
3 out of 5
Asked where to find a VGA cable, got ran around a bit by two different employees. Also, all of the check outs were closed, so I had to buy the cable(once I found it) at the customer service counter
Response from Best Buy
March 11, 2026
Thank you for sharing your experience, Tatiana. We try to pride ourselves in ensuring we provide great customer service. We definitely expect our employees, from top to bottom, to conduct themselves as professional and knowledgeable as possible in every situation. We'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/1RAKBm), X/Twitter (https://bby.me/Td1IX9) or Facebook (https://bby.me/ix2lZI). Please send us a message with the full details of what took place. Also add Google Review 128131. We look forward to hearing from you.
Bryan l
March 09, 2026
5 out of 5
Very friendly, and helpful staff.
Moti R
March 07, 2026
5 out of 5
We brought 75 inch TV super prize and Helpful staff Happy to shopping in future