header_logo

More to Explore

Frequently Asked Questions About Best Buy Henrietta

How do I check product availability at the Henrietta Best Buy?
How do I check my order status?
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Henrietta stores’ holiday hours?

Recent Reviews

4.1
(4086 reviews)
Erminio D
February 19, 2025
5 out of 5
My favorite Tech shop. Bought a Dell laptop, Smart watch cell phone and 2 tablets. Recently
Douglas L
February 13, 2025
5 out of 5
Needed help with my phone and the staff were helpful and courteous
Josh Q
February 09, 2025
1 out of 5
We drove an hour and a half to get a remote start installed on our van and because we were 12 minutes late they wouldn't do it! They said the window of being late is 10 minutes. We even knew we were going to be a little late so we tried calling the store but you cannot speak with anyone in the store they redirect your phone call to a call center overseas where I was on hold for 14 minutes and still didn't get to speak to a representative. The manager said, "I can't make the technician do it.". I will never buy anything from Best buy again as long as I live. Absolutely terrible customer service.
Response from Best Buy
February 09, 2025
Hello, Josh, Thank you for taking the time to reach out on Google with a review. I completely understand wanting your installation to go as planned. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64793974 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Kind regards, ^Ryan
Jon
January 31, 2025
5 out of 5
Selection is starting to get slim, but staff are always super friendly and willing to help

About Best Buy Henrietta

bestbuy.com