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Frequently Asked Questions About Best Buy Henrietta

How do I check product availability at the Henrietta Best Buy?
How do I check my order status?
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Henrietta stores’ holiday hours?

Recent Reviews

4.1
(4186 reviews)
Rosa M
September 21, 2025
1 out of 5
We had a terrible experience with their price match guarantee. They lowered their prices by a lot only days after their so called sale and would not honor their guarantee because we were days after the tiny 15 day window. This is a very deceitful marketing tactic and we will be closing all accounts with them. So much for wanting to support local. The customer service including supervisor were all insensitive and reading from scripts and copy pasting auto replies
Response from Best Buy
September 21, 2025
Hello there, Rosa! I can definitely understand wanting to get the best deal possible. Our Price Match Policy can be referenced here: https://bby.me/nvimjc. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #45963 in your message. You can find us here: Facebook (https://bby.me/nh37tm) Twitter/X (https://bby.me/6vuipk) Instagram (https://bby.me/ryovw8).
Roman L
September 16, 2025
5 out of 5
Great staff!
John F
September 16, 2025
4 out of 5
I mean, it's best buy. You buy your electronics here lol... If you don't know what best buy is... It is a store for most of your electronic, videogame, computer, home appliance and home theater store. If you keep an eye out, you can get some really good deals!
Kieran E
September 09, 2025
5 out of 5
Friendly staff!

About Best Buy Henrietta

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