Best Buy Henrietta

Taylor was great! Professional, patient and friendly. John was great too!

I recently had an outstanding experience at this store, largely thanks to an associate named Steph. From the moment we began, Steph impressed me with her remarkable efficiency and genuinely friendly demeanor. Our visit involved multiple trade-ins and new purchases, a scenario that I anticipated could be complex and time-consuming. However, Steph handled the entire process with incredible skill and patience. She was exceptionally kind, taking the time to meticulously walk us through every step, ensuring we understood all the details and felt comfortable with each transaction. What truly set her apart was her ability to provide this thorough and personalized service while also capably managing other responsibilities in the store. Her multitasking abilities were seamless and never once made us feel rushed or overlooked. Steph's professionalism and positive attitude transformed what could have been a stressful undertaking into a pleasant and straightforward experience. Her ability to juggle various tasks while maintaining such a high level of customer care and friendliness is a true asset to your team. We left feeling confident in our purchases and genuinely appreciated for our business. I would highly recommend seeking out Steph for any of your needs at this store; her dedication to customer satisfaction is truly commendable!

Not the best but I remember from pre COVID. Staff was friendly & accessible, however not very knowledgeable.

Excellent