Best Buy Greece

I was there for a half an hour in Appliance section looking for a freezer.. nobody ever came up to me to offer to help.. I walked the whole store nothing offer any service..

Had my worst online order / in-store pick-up experience to date. Ordered an amp late October, which was supposedly going to be ready for pick up within a day or two. The date kept getting pushed back but I didn't worry because the amp still showed in stock online. Eventually I started to get impatient so I contacted chat support which made up (yes, made up, see below) tracking numbers supoosedly showing that the amp had already been delivered to the store, that I needn't worry. After a few days I started to suspect the chat personnel were toying with me, so when the amp went out of stock, I started to worry and called up phone support. They told me that the tracking number I had been given was indeed fake (why would anyone make up such lies is beyond me) but that the amp should be ready for pick up soon. Another week passed by and seeing as though nothing was happening, I called up support again, this time they said the amp was actually sold out (it had shown in stock for a few days after I placed the order, so this was a shock). Also said that if I wanted more info I should visit the store directly (which I hadn't done at that point because it is a bit of a drive, and seeing how I had been fed as many different versions of an excuse as representatives I had talked to, I didn't have high hopes). Evwntually, enough time came to pass that I had to run an errand near the store, so I thought I'd stop by and inquire about the order. Lo and behold, they had no idea what was going on and told me the order was going to soon be auto cancelled. Hard to believe that in this day and age a company can be so siloed that different representatives give you completely different versions of reality (many of them consisting of straight-up made-up lies), and the ineptitude of their supply chain and online ordering system and personnel can result in countless hours wasted, all for the order to end up vanishing in thin air without the customer having any say in it, or much less receive any sort of compensation, or even an apology! (The lady that helped me in store was rude to boot and make the experience even more painful.) Never again shall I buy from this hopeless company, online or otherwise.

Geek squad fixed my smart phone problem after a reasonable wait.

Was told they repaired ps5 and told me to bring it in but because I didn’t buy it from them they couldn’t service me