Best Buy Saratoga Springs

I was trying to buy a TV all the TVs on the floor were either out of stock or they had no prices listed. I ended up buying a television that did not have any Foot stands or a remote. It was the floor model so they gave me a universal set of foot stands Which I had to pay for and then the girl hand me a Samsung speaker controller that doesn’t even go to the TV. I should’ve asked a manager right then, but I didn’t want to get the girl in trouble, but it was extremely rude and unbelievably inconsiderate. I’ve always loved Best Buy but this was a total slap in the face.

I would not try to deal with the manager of this store. He is not a professional and willing to tell a customer how wrong they are before looking into a situation. I purchased a computer and had a trade in and when I went into the store the trade in value was different than what was quoted on my paperwork (which was good for seven days). The manager kept saying the trade in values change over night nothing we can do. So instead of taking the time with someone who was not willing to listen I went outside and called the online customer service and he was indeed wrong. The company gave me what was quoted for seven days. Instead of trying to act like you could not possibly be ill informed maybe it would be better to work with the customer.

Great people who know their way around tech. Friendly, helped fix my pc under warranty.

Never get a pc from here, ibuypower pc,I spent 2300 dollars and now it runs like crap an sounds like a jet engine about to take off, there brand of computers break all the time an there so called warranty, you get really don't fix or do anything.They just tell you, we don't know what to do......