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Frequently Asked Questions About Best Buy Saratoga Springs

How do I check product availability at the Saratoga Springs Best Buy?
How do I check my order status?
My local Saratoga Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Saratoga Springs stores’ holiday hours?

Recent Reviews

4.0
(2191 reviews)
Robert H
October 18, 2026
5 out of 5
Came here looking for a specific laptop and wanted to purchase it today. They didn't have any available at the store but did another and was able to get it today. So I am happy with the service I recieved and the length the salesperson went so I could get my hands on the computer today.
Jessica
October 14, 2026
1 out of 5
Best buy just lost a customer. I've always had my remote car started bought and installed by best buy in Saratoga. I just got a new used car a few months ago and my husband wanted to surprise me for my birthday with one. He ordered it online and shipped to our house and it said to just call to schedule installation. I tried calling and got an AI automated system. You can't press buttons have to speak and she transferred me to customer service who then told me Saratoga no longer installs them and the closest installation was watervleit nowhere close to me. I then asked to talk to Saratoga and was told they couldn't transfer me so I called back and told AI I wanted to speak with someone at the physical saratoga location. It told me it couldn't do that. So you no longer can call to speak with humans. So my husband spent money for something I can't even use now unless we want to pay extra to have a mechanic do it
Response from Best Buy
October 14, 2026
Good Evening, Jessica, We definitely understand how you are feeling after being unable to connect with the team you needed to assist you with your remote starter. We would be happy to review this situation in depth. Please feel free to send us a private message on social media that includes your Google review case ID: #238301. - Facebook (https://bby.me/amjuzO) - Twitter/X (https://bby.me/Y2JxQj) - Instagram (https://bby.me/ZZdWau)
Kathy P
October 03, 2026
5 out of 5
Great experience at Verizon with Travis. He fixed my phone that was wet
Margaret L
September 28, 2026
1 out of 5
I called Best Buy, trying to schedule an appointment to get my MacBook looked at. I had to talk to an “AI Assistant” which kept repeating “I didn’t get that”, and then connected me to the store. I have now been on hold for 25 minutes.
Response from Best Buy
September 28, 2026
Hello, Margaret, Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience trying to get assistance scheduling an appointment over the phone. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #227692" for reference. You can find us here: Twitter(X): https://bby.me/fJJGOJ Facebook: https://bby.me/98PEax Instagram: https://bby.me/soIl6G

About Best Buy Saratoga Springs

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