It was fine just the protection plan is a waste as it doesn't cover the real issues.
After a brutal experience at Verizon, we went to Best Buy in South Setauket. Amazing service. Every associate, from the Verizon rep, Geek squad and sales rep, was super helpful and polite.
We also got a much better deal on our phone upgrade than the Verizon store.
Worst shopping experience ever. The manager’s attitude is so rude. I bought a PS5 pro and a game CD, but nobody told us the PS5 pro I bought only accept digital game. I try to return the gameCD, but the manager said they cannot return if I open even I’m not using it. They let me call their cooperation. They should let customer know everything before customer buy it. That’s no signs shows opened games cannot be returned. And the manager’s attitude so mean and so rude for us. I think that’s why the Best Buy go bankrupt. Never go to Best Buy!!!!!
Always very help full. Do know what they are talking about when you need help