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Best Buy South Setauket
Services Offered
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Frequently Asked Questions About Best Buy South Setauket
How do I check product availability at the South Setauket Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Setauket Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Setauket stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Setauket Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2207 reviews)
Jennifer
March 23, 2025
5 out of 5
Friendly and helpful staff
Stuart M
March 23, 2025
5 out of 5
We need more Best buy's support your local business had a very good experience with the sales rep
Jake V
March 22, 2025
1 out of 5
Went with my buddy to buy pokemon cards and because we came in together, they limited us to only one purchase, not per person only one. So I missed out because of a totally unenforcable policy. For now on if you and a friend are trying to let get limited merchandise go separately because apparently paying customers are getting limited by smarmy minimum wage soliders
Also they tried to have us sign up for a credit card in order to get a second one, absolute scum
Response from Best Buy
March 23, 2025
Hello, Jake,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64958124. We look forward to hearing from you.
Sincerely,
^Deysha
Jenn A
March 22, 2025
1 out of 5
Terrible experience today 3/22 around 2PM. I had called the store and they said they had 151 Pokemon booster bundles. I’m on the line at the customer service and I see they turned down 2 people saying they had no pokemon cards. I said I had called and they lied to my face and said that the person who told me that was incorrect. Idk another employee approached and said to give me one. They had stock and were just telling everyone no. My cousin comes in and tells me hi. Different household and he had texted me they had stock. He went in to try his luck too. Manager was not having it name was allegedly Randall/Rendall. No one had name badges. Here is when it went down hill they refused to sell me and my daughter one claiming that my cousin was part of our family unit. Which was not the case refused my attempts to give IDs. The kicker comes in they would let him have one if he took out a credit card. Apparently they would give 2 if someone applied for a credit card. So he was able to purchase only if he applied for a credit card. At this point I’m thinking employees are hoarding the items and denying people purchases so they can buy. Even worse they could be picking and choosing who to sell to as I saw them deny people before me saying they were sold out.