Best Buy Stony Brook

I visited the Patchogue, NY location to purchase an all-in-one printer. They didnt have it in stock, but were very helpful in locating a store that did, they were also willing to honor a competitors price guarantee. When I went to the Stony Brook, NY store, I was ready to purchase the printer along with 2 other items. The manager would not honor the price guarantee and said "that's too much of a discount". I left the store without any of the items, I stopped at Staples and purchased the 2 additional items I was buying at BestBuy and then I ordered the printer online. I then contacted the BestBuy online customer service and they admitted the Stony Brook, NY store mishandled the price guarantee..... Best not to shop at BestBuy, do not live up to what they offer.

服務態度尚可，價格不錯，主要是我喜歡線下購物即買即用的感覺

Great stuff

I purchased a new KitchenAid 5.5-Quart Bowl-Lift Stand Mixer (Contour Silver) from Best Buy and received a unit that was clearly used. The box was not factory sealed and the contents were loosely packed inside. Upon opening the package, I found multiple signs of prior use: • Wrinkled instructions and cut accessory sheet • Food residue on the mixer • Scratched mixing bowl • Used flat beater and wire whisk • Flat beater damage from bowl contact • Tarnished wire whisk • Broken and damaged internal packaging • No protective plastic on any components The dough hook was the only item still sealed, indicating the rest had been previously opened and used. Best Buy stated the unit was shipped to them from the manufacturer in this condition, which raises serious concerns about KitchenAid’s quality control and fulfillment practices. I returned the mixer after one day. A used appliance should never be sold or shipped as new.