Best Buy Stony Brook

Very rare i leave a bad review, But this one deserves it. Went in today to purchase a laptop. Was told the one i picked out wouldn’t run what i needed it for and it was a S model. ($549(Safe mode) he verified they had it in stock and went to go get it. 2 minutes later another associate came out to talk me out of a purchase. Now he tells me that they are out of stock. And asked me what ill be using it for , i explained and he brought me to a macbook Neo A18 ($699)which i did purchase just to get home and realize there was no usb ports (my fault) for not checking. Now i go back to the store. Tell the associate it doesn’t have a usb port i need to return it. He directs me to customer service . The young lady was very nice and professional. She verified they did have the laptop i wanted and did an exchange. (So they did have it they just didn’t wanna sell it to me )Then the sales associate 1 of the 3 that helped me in the beginning, went over his walkie-talkie To tell his manager that I was still getting it and told him “I guess we will be accepting a return for another laptop’ on the sales floor . Very rude cocky unprofessional untrained young man. corporate will be called and I will never step in another Best Buy ever again based off of employee interaction. I am very happy with my purchase decision as its doing the job i need it for.

Good place to buy tvs cheap deal

I stopped over at BestBuy to pick up a Dyson vacuum, the staff there was welcoming and professional. I always love going there to shop and talk with the staff on whatever my needs are.

Always have what i need