Had an issue with an online order, went in store and Drica was absolutely amazing. Drica went above and beyond to solve my issue. Even though Best Buy phone customer service could not figure out a resolution, Drica was able to solve the issue for me.
An alarm was going off the ENTIRE time we were here, the staff did nothing to attempt to turn it off. Incredibly annoying atmosphere, don't choose this location.
Response from Best Buy
November 28, 2025
Hello, Aaron,
Having an alarm go off the entire time you're in a store is incredibly overstimulating. If you'd like assistance with anything or would like to formally document your experience, please send a private message on social media. Kindly include Review 76883 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
The New Best Buy store next to staples on 347 is absolutely amazing.
100% identical to all the problems in the last store over in Setauket. Completely lacking in meaningful stock and prices are ALWAYS the highest price offered by any business.
Can’t leave out the membership fees you have to buy if you want to return items outside their unreasonable 15 day window. It’s the holiday season you uncaring corporation
Response from Best Buy
November 24, 2025
Hello,
Thank you for your review. We want to make sure we are providing our customers with the best options for products, services, and pricing options. We would love to follow up with you to learn more about your experiences.
Please private message us on Facebook (https://bby.me/wrui0y), Twitter/X (https://bby.me/dnhquy), or Instagram (https://bby.me/kpn7x3). Please be sure to include "Google review 73965." Thanks!