Frequently Asked Questions About Best Buy Stony Brook
How do I check product availability at the Stony Brook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stony Brook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stony Brook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stony Brook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2278 reviews)
Nicholas T
November 06, 2025
4 out of 5
Nice store, staff is a bit too pushy with singing up for the store card.
Ant D
November 04, 2025
5 out of 5
The nice guy justin helped me buy a new phone yesterday. Was super cool and helped us make it a quick trip. Would probably come back here, maybe.....yeah nah id totally come back.
Lights E
November 04, 2025
5 out of 5
Dropped by to get a new phone the other day and Justin was super cool! Made the whole process really really easy and was very personable and funny! Happy to come back in the future :)
Gabriel G
November 02, 2025
1 out of 5
Very poor executive decisions being made. I don't why they even bothered moving from South Setauket to Stony Brook. This location has nothing; little to no inventory with a handful of display show cases. It would of been better to just shut it down entirely or move to a location that made sense in terms of lease affordability and storage.