Intentionally left on hold and been hung up on twice. Terrible service from terrible people.
Response from Best Buy
August 03, 2026
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out, please reference your Google Review 197518.
This Best Buy use to be good. Sucks now. You walk in and all you see are customers all around. No workers in sight. Gotta make it a mission to find someone to help you and hope they don’t disappear on you. Best place to go and waste your time waiting for a worker to appear
Response from Best Buy
August 02, 2026
Hello,
It's unfortunate that you're not able to get assistance during your visit. We get why you would be frustrated. We know how important it is to be able to get your questions answered. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 197156 in your message to us.
X: https://bby.me/diQlvZ
Facebook: https://bby.me/ncpkOs
Instagram: https://bby.me/lnV0FG
I’ve been going to this store on occasion for over a decade and have never really had a bad experience, as far as I can remember. Buying electronics, recycling them, all fairly straightforward. The people are generally helpful and make an effort to help when I communicate what I need.
Below Average Best Buy store, they don't price match, even though they say they do.