I went there on appointment and ended up with a young man, very unknowledgeable about computers and couldn't help me set me computer back to factory reset. Although i bought it there, was very rude towards me and didn't want to help. I feel he should be downgraded to a stock person. So I remain with a laptop I can't use. I would never recommend anyone to Bestbuy for help.
Deborah v
January 14, 2025
Adam great salesman! Very knowledgeable n helpful! Would recommend highly!
Osvaldo R
January 12, 2025
Rudest employee I asked if they had a specific item I wanted and she looked ignored me the first time and I had to repeat myself I even witness her ignore the dude next to her handing her something I don't know if she is just distracted or if she doesn't care about the costumers the rest saw and they didn't do anything but stand around
Response from Best Buy
January 12, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64671188" and share your full name, email, and phone number.
Thanks,
^Jacob
I enjoy shopping in Best Buy and walking around inside also looking at the electronic merchandise’s.