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Frequently Asked Questions About Best Buy Staten Island

How do I check product availability at the Staten Island Best Buy?
How do I check my order status?
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Staten Island stores’ holiday hours?

Recent Reviews

4.1
(3225 reviews)
RJ
January 29, 2026
3 out of 5
Had a laptop issue. It seemed to me a simple fix, but the young kid told me multiple times my laptop is old, just buy a new one. No fix was available.
Julio M
January 23, 2026
2 out of 5
This franchise has gone downhill. Barely any pc inventory and the workers seem to not care about customer service. You don't even get a greeting at the door.
Response from Best Buy
January 23, 2026
Hello, thank you for leaving us a review. Being able to find what you need when shopping in store is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #108076". Facebook (https://bby.me/49b1du) Twitter/X (https://bby.me/y2pibb) Instagram (https://bby.me/7degx0)
Nibor
January 22, 2026
3 out of 5
the kid that helped me was nice but not too bright. we had to make suggestions that he should have been saying to us. but he was kind while being slow, so that's good I guess. this was the geek squad counter to be specific.
Elaine P
January 21, 2026
3 out of 5
Staff was very kind but best buy as a company still disappoints. Sold my partner a returned ghost of yotei ps5 with the ditgal game bundle he bought online. Game bundle wasnt in the box though it was advertised it was and the controller was defective. Came in after being told we can exchange it (the controller itself) only to be then told we couldn't. Bought a controller because it's not really the employees fault. They have polices to follow and that's what it is.

About Best Buy Staten Island

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