Michael T
November 23, 2025
Horrible Bestbuy. Came here to pick up a TV, called because I was gonna be there right at closing so they could have my order ready. They not only didn’t have my order ready but argued with me a refused to get ready. Worse Best Buy experience ever. Spent 1000s of dollars with you guys just to watch them roll out someone else tv right in front of me. I can see why this place has so many 1 star review. Attached is a photo of them rolling someone else tv in front while refusing to grab mine.
Decent sale going on but try to find someone to help you
Project H
November 22, 2025
This best buy is always dissapointing. There are 100 people working there, but for some reason you cant get a pair of headphones out of the glass without having to ask 3 people at least, each of which has to delegate you to another person (the golden human that can open the glass) before you can get any help.
Response from Best Buy
November 22, 2025
Hello.
Thank you for sharing your concerns with the lack of support received at the Stated Island, NY Best Buy. We would be happy to look into your experience if you could reach out to us on any of our social media profiles below with Review 73273 for support.
Facebook (https://bby.me/deayha), Twitter/X (https://bby.me/7tb2yw), Instagram (https://bby.me/xysxz5)