BEST BUY IS A BEST PLACE TO BUY
Came here to purchase a watch ⌚️. Looked around for a sales person ,but no luck. Decided to go to the front greeter and ask for a sales person. "Someone should be with you soon".
20 minutes later, still no one.
Will never go back to that store.
Response from Best Buy
March 06, 2026
Hello, Ed,
Thank you for your review. While we certainly wish your experience had been more positive, we appreciate you taking the time to share it with us.
To formally document your feedback, feel free to reach out to us in a private message or DM on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 126351.
Very upset 😡 with the salespeople at the AT&T part of Best Buy, especially Caroline Tejada, who made the sale.
They misled me saying that I can keep my original phone # and about offering the first 45 days of service for 'free' with the phone, saing that I was only going to be charged sales taxes on the phone.
Response from Best Buy
March 05, 2026
Hello,
Thank you for sharing this with us. We can appreciate wanting to keep your original phone number when switching to a new phone. It's understandable that finding out that this wasn't done and that you owed for the service sooner than expected, isn't welcome news. We'd be happy to look into this with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/8wi2c1), Twitter/X (https://bby.me/kcce8t), or Instagram (https://bby.me/nl1fmw), and refer to your "Google review #125817".