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Frequently Asked Questions About Best Buy Staten Island

How do I check product availability at the Staten Island Best Buy?
How do I check my order status?
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Staten Island stores’ holiday hours?

Recent Reviews

4.1
(3310 reviews)
Dana g
August 14, 2026
1 out of 5
Horrible place. Was talked into buying a more expensive tv because it was good quality. The tv has horizontal and vertical lines through it after 3 weeks. I was told to call LG. They have been no help and still waiting for them to call me with a resolution. It’s been 2 months. Best Buy will not do anything to make this right. I’ll never shop there again.
Response from Best Buy
August 14, 2026
Hi, Dana, Thank you for taking the time to share this review here, although we hate to hear your new TV is already having some issues. We would be happy to connect with you to see how we can help. To get started, please send us a message on Facebook ( https://bby.me/OTRWYt), Twitter/X ( https://bby.me/lYK2or), or Instagram ( https://bby.me/NvEzuW). Please also include a note stating you are reaching out from a Google review by including this reference number: 203278. We look forward to hearing from you!
Raymundo C
August 14, 2026
5 out of 5
Great help when ask and needed
Vinnie C
August 03, 2026
1 out of 5
Intentionally left on hold and been hung up on twice. Terrible service from terrible people.
Response from Best Buy
August 03, 2026
Please feel free to reach out to our support teams on social media, so we can better assist you. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport When reaching out, please reference your Google Review 197518.
Frankie G
August 02, 2026
1 out of 5
This Best Buy use to be good. Sucks now. You walk in and all you see are customers all around. No workers in sight. Gotta make it a mission to find someone to help you and hope they don’t disappear on you. Best place to go and waste your time waiting for a worker to appear
Response from Best Buy
August 02, 2026
Hello, It's unfortunate that you're not able to get assistance during your visit. We get why you would be frustrated. We know how important it is to be able to get your questions answered. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 197156 in your message to us. X: https://bby.me/diQlvZ Facebook: https://bby.me/ncpkOs Instagram: https://bby.me/lnV0FG

About Best Buy Staten Island

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