Best Buy Staten Island

Store is overall clean and SOME nice employees, today was straight attitude at the geek squad. Had one guy barely attend us because he was the only “ one” on this floor ( which I get). And after giving us some attention just a nasty tone. Up until another coworker came and the employee ( the “only one on the floor) was complaining about us to the coworker that just came. All this in-front of me. Why would u complain in-front of a customer? The Employee that came in was nice and helped. This Best Buy needs more people on the floor , so us customers don’t get the nasty attitude of these employees that have a bad day. Truly hopes he has a better one tomorrow. Hire more people.

Good customer service

I usually go in Best Buy B&M to look at what I'm planning to purchase online to get a better perspective of what I want to purchase. I sometimes engage with a Salesperson who are usually helpful and knowledgeable. Never have an issue but if my name is mispronounced then I disengage. People have the tendency to pronounce or change my name Ramon (Rah-mon) to believe it or not to Raymond, Roman, and even Ramen which annoys me when especially a Salesperson doesn't pay attention to detail and for me that's unprofessional. Happens 9 times out out of 10. So that why I prefer to make my purchases online to avoid it. Point of information is that if you're not sure ASK. But otherwise my recent top of the line Samsung Refrigerator purchase from in store glance and inspection without Salesperson to online purchase was a exceptional experience. The delivery was a fairly good except for self entitled delivery guy making a comment about my generous tip to the 2 of the them which I didn't have to do cause they're on the job and get paid to do their job and I paid for delivery. A thank you for the bottles of water and tip would of been appreciated my me.

The place stays in order because of one unique worker in there, he's very courteous and friendly and always asks. Do you need any help?Thanks Bro!