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Best Buy Staten Island
Services Offered
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Frequently Asked Questions About Best Buy Staten Island
How do I check product availability at the Staten Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Staten Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Staten Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3114 reviews)
Donny T
June 11, 2025
5 out of 5
Great Store very helpful staff!
Shawn H
June 01, 2025
2 out of 5
This location has become a Walmart or a Home Depot where employees see you and hide and you stay there waiting for anyone to approach but all of them avoid eye contact with you and pass by you before you can say “excuse me”. Very disappointed at what the Best Buy has become. Additionally, a lot of the shelves in the computer accessories sections are not stocked and the display models have items they don’t sell anymore. Amazon it is then. SMH
Mike
May 21, 2025
1 out of 5
Absolutely horrible. AVOID. I ordered an 85 inch TV from almost 2 weeks ago. They got my hopes up saying the TV would be delivered today between 10:30am-2:30pm. I had to call their customer service number for them to tell me they had to "reschedule" my delivery because the drivers were sick. What a crock. I USED to be a loyal Best Buy customer. NO MORE. From now on any electronic or appliance purchases I go to P.C.RIchard. When I went to the store to cancel my order they had the nerve to ask me if I wanted to take the TV with me meanwhile I paid for installation. I hope they go out of business now.
Jason
May 17, 2025
5 out of 5
Lady in the electronics department very helpful with my hunt for a new printer