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Best Buy Staten Island
Services Offered
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Frequently Asked Questions About Best Buy Staten Island
How do I check product availability at the Staten Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Staten Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Staten Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3039 reviews)
Max L
November 25, 2024
5 out of 5
Fantastic experience since I got an open box item and it was brand new. Team helped me get this out of store asap well.
Walid G
November 21, 2024
5 out of 5
Kodelle one of the best managers there helps us for our services quick and professional !
Raymond J
November 19, 2024
2 out of 5
How Best Buy is still in business is truly amazing. Absolutely no help in the store.And if you find someone they are unable to help at all.
Response from Best Buy
November 19, 2024
Hi, Raymond,
Thank you for your review. It sounds like your recent experience did not meet your expectations, and we understand how frustrating it can be to feel unheard or unsupported. If you'd like to share more about your experience or have any other concerns, please feel free to reach out to us on social using any of the links provided below. Please be sure to include your full name, phone number and email address. Also, be sure to mention “This is in regard to Google review 64445377”.
Facebook facebook.com/BestBuy
Instagram instagram.com/bestbuy
Twitter/X twitter.com/BestBuySupport
Sincerely,
^Pre
Jessenia M
November 17, 2024
5 out of 5
This store is good, excellent customer service, I purchased a smart Tv there, they have good savings. I recommend shopping here !