Best Buy Staten Island

I usually go in Best Buy B&M to look at what I'm planning to purchase online to get a better perspective of what I want to purchase. I sometimes engage with a Salesperson who are usually helpful and knowledgeable. Never have an issue but if my name is mispronounced then I disengage. People have the tendency to pronounce or change my name Ramon (Rah-mon) to believe it or not to Raymond, Roman, and even Ramen which annoys me when especially a Salesperson doesn't pay attention to detail and for me that's unprofessional. Happens 9 times out out of 10. So that why I prefer to make my purchases online to avoid it. Point of information is that if you're not sure ASK. But otherwise my recent top of the line Samsung Refrigerator purchase from in store glance and inspection without Salesperson to online purchase was a exceptional experience. The delivery was a fairly good except for self entitled delivery guy making a comment about my generous tip to the 2 of the them which I didn't have to do cause they're on the job and get paid to do their job and I paid for delivery. A thank you for the bottles of water and tip would of been appreciated my me.

The place stays in order because of one unique worker in there, he's very courteous and friendly and always asks. Do you need any help?Thanks Bro!

Horrible place. Was talked into buying a more expensive tv because it was good quality. The tv has horizontal and vertical lines through it after 3 weeks. I was told to call LG. They have been no help and still waiting for them to call me with a resolution. It’s been 2 months. Best Buy will not do anything to make this right. I’ll never shop there again.

Great help when ask and needed