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Best Buy Staten Island
Services Offered
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Frequently Asked Questions About Best Buy Staten Island
How do I check product availability at the Staten Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Staten Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Staten Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3129 reviews)
Ahmed M
July 16, 2025
1 out of 5
Worst best buy I visited low in staffing , u wait forever until someone help you, and some of the staff seems just passing time
Response from Best Buy
July 17, 2025
Hello, Ahmed,
Thanks for letting us know about your experience. It's unfortunate that it was a negative one, I understand why this would be disappointing for you. I would love to get more information regarding your visit and document your feedback.
Please connect with a Best Buy representative by sending a private message to us on one of the below social media platforms.
X: https://bby.me/fdhuty
Facebook: https://bby.me/8ap3ct
Instagram: https://bby.me/9x2v8l
Best,
Kadian
Stacy P
July 16, 2025
5 out of 5
My desktop Dell tower crashed after 13+ years and I needed a new tower ASAP to ensure there is no interruption when WFH. I entered the store 40 mins before closing (not by choice) expecting a rushed service. My experience was the complete opposite. Narine, a Consultation Agent from the Geek Squad handled my endless queries with patience, intellect and also compared different brands, models, just to ensure my purchase met all my required needs to work from home. He exceeded my expectations, and I walked out satisfied, as he ensured my tower fell within my budget. His demeanor towards me, knowing the store was minutes from closing was nothing short of elite customer service. Not only did I purchase my tower, but I also purchased the "My Best Buy Total" membership and donated to Best Buy's Teen Tech Foundation. All because Narine provided me with excellent service. His wonderful demeanor should be modeled. PJ, another Best Buy employee assisted with ringing me up and explaining the additional logistics and I couldn't be more grateful for this experience.
La T
July 08, 2025
5 out of 5
Liam was very helpful. I had a great experience!
April G
July 07, 2025
4 out of 5
Prices are very good, service is getting better. I am back after a while.