Frequently Asked Questions About Best Buy Stony Brook
How do I check product availability at the Stony Brook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stony Brook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stony Brook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stony Brook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2291 reviews)
Aaron M
November 28, 2025
1 out of 5
An alarm was going off the ENTIRE time we were here, the staff did nothing to attempt to turn it off. Incredibly annoying atmosphere, don't choose this location.
Response from Best Buy
November 28, 2025
Hello, Aaron,
Having an alarm go off the entire time you're in a store is incredibly overstimulating. If you'd like assistance with anything or would like to formally document your experience, please send a private message on social media. Kindly include Review 76883 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Brent H
November 26, 2025
5 out of 5
The New Best Buy store next to staples on 347 is absolutely amazing.
B S
November 23, 2025
1 out of 5
100% identical to all the problems in the last store over in Setauket. Completely lacking in meaningful stock and prices are ALWAYS the highest price offered by any business.
Can’t leave out the membership fees you have to buy if you want to return items outside their unreasonable 15 day window. It’s the holiday season you uncaring corporation
Response from Best Buy
November 24, 2025
Hello,
Thank you for your review. We want to make sure we are providing our customers with the best options for products, services, and pricing options. We would love to follow up with you to learn more about your experiences.
Please private message us on Facebook (https://bby.me/wrui0y), Twitter/X (https://bby.me/dnhquy), or Instagram (https://bby.me/kpn7x3). Please be sure to include "Google review 73965." Thanks!
Gregory D
November 17, 2025
3 out of 5
Smaller than other Best Buys. Staff was extremely helpful, just lacked what I wanted.