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Frequently Asked Questions About Best Buy Stony Brook

How do I check product availability at the Stony Brook Best Buy?
How do I check my order status?
My local Stony Brook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Stony Brook stores’ holiday hours?

Recent Reviews

4.1
(2291 reviews)
Aaron M
November 28, 2025
1 out of 5
An alarm was going off the ENTIRE time we were here, the staff did nothing to attempt to turn it off. Incredibly annoying atmosphere, don't choose this location.
Response from Best Buy
November 28, 2025
Hello, Aaron, Having an alarm go off the entire time you're in a store is incredibly overstimulating. If you'd like assistance with anything or would like to formally document your experience, please send a private message on social media. Kindly include Review 76883 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Brent H
November 26, 2025
5 out of 5
The New Best Buy store next to staples on 347 is absolutely amazing.
B S
November 23, 2025
1 out of 5
100% identical to all the problems in the last store over in Setauket. Completely lacking in meaningful stock and prices are ALWAYS the highest price offered by any business. Can’t leave out the membership fees you have to buy if you want to return items outside their unreasonable 15 day window. It’s the holiday season you uncaring corporation
Response from Best Buy
November 24, 2025
Hello, Thank you for your review. We want to make sure we are providing our customers with the best options for products, services, and pricing options. We would love to follow up with you to learn more about your experiences. Please private message us on Facebook (https://bby.me/wrui0y), Twitter/X (https://bby.me/dnhquy), or Instagram (https://bby.me/kpn7x3). Please be sure to include "Google review 73965." Thanks!
Gregory D
November 17, 2025
3 out of 5
Smaller than other Best Buys. Staff was extremely helpful, just lacked what I wanted.

About Best Buy Stony Brook

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