Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5567 reviews)
James J
March 21, 2025
3 out of 5
Looking into a new laptop and I am impressed by the new models that I saw.
Response from Best Buy
March 21, 2025
Hi James.
Thank you for your review! We're thrilled you're impressed with our new laptop models. If you'd like to learn more or need help comparing models, we're here to help. Feel free to send a private message on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Be sure to mention your Google review 64953131.
Kind regards,
^Pre
P H
March 16, 2025
2 out of 5
Couldn't get any help
Walked out with nothing
Usually spend $500 or more in a Bestbuy
Response from Best Buy
March 16, 2025
Hello and thanks for reaching out on Google, Henri.
We understand the frustration when unable to get assistance in our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64931938.
Kindly,
^Graham
Ever M
March 15, 2025
1 out of 5
I tried to get help twice, first the employee ignored me and pretended she didn't see me after that I went tonthe front asking for a manager since the product I want is a Home camera of a brand that I already have. The manager didn't help me as well. I have been waiting for 15 minutes but no help was given. This is why everybody buys now on line. I'm old school I like to check the electronics by myself but at this time I'd like best buy goes bankrupt
Response from Best Buy
March 15, 2025
Hi, Ever,
Thanks for taking the time to leave a review here on Google. I can understand expecting timely support when visiting your local Best Buy.
If you require assistance, please send us a private message via social media. We would be glad to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, Convo #64929130” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Neelima A
March 13, 2025
1 out of 5
one hour pickup is a lie, the employees there are unhelpful
Response from Best Buy
March 14, 2025
Hi, Neelima,
Though most products ordered online for in-store pick-up are ready within an hour, there are times in which additional time may be needed for verifications, or if there is difficulty locating a product. Therefore, I can understand the disappointment of discovering that your order was not ready when anticipated and invite you to reach out to our team for support. To do so please send a private message that includes your full name, phone number, email address, and order number to one of the links I've listed below. When reaching out, be sure to mention that you are responding to "Google Review 64923485".
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Sincerely,
^Tina