Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5702 reviews)
Roxanne S
August 17, 2025
1 out of 5
This store has terrible customer service, when I bought my laptop I had bought the geeksquad insurance. Recently i had an issue with my laptop and i had to take it in' they made receiving service and were very difficult. The man at the store verified they would be unable to fix it but still shipped it out to be repaired and made me pay $80 which i thought was covered in the insurance. I would not recommend their service and advise staying away.
Response from Best Buy
August 18, 2025
Hello, Roxanne,
Thank you for taking the time to share your experience. Having a Geek Squad Protection plan is supposed to make these types of situations simple. This is not the experience we want for you, and I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/gomxk1), X/Twitter (https://bby.me/50770o) or Facebook (https://www. https://bby.me/jb6ftq) via message with the details of your situation. Also add Google Review 30933. We look forward to hearing from you.
Regards,
^Deysha
Yehiel M
August 17, 2025
4 out of 5
Great customer service once they got to us. Good value on purchases. Went the extra mile to reduce costs and figure out deals.
Fujio B
August 16, 2025
2 out of 5
Looking forward non iphone phone accessories is a waste of time at best buy. This store had mag charges on display that were not available for purchase in the store. Sat in the parking lot and ordered things from Amazon.
Abelardo L
August 15, 2025
5 out of 5
Door person very friendly in 5 minutes we got what we came for