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Frequently Asked Questions About Best Buy Valley Stream

How do I check product availability at the Valley Stream Best Buy?
How do I check my order status?
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Valley Stream stores’ holiday hours?

Recent Reviews

4.0
(5567 reviews)
James J
March 21, 2025
3 out of 5
Looking into a new laptop and I am impressed by the new models that I saw.
Response from Best Buy
March 21, 2025
Hi James. Thank you for your review! We're thrilled you're impressed with our new laptop models. If you'd like to learn more or need help comparing models, we're here to help. Feel free to send a private message on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Be sure to mention your Google review 64953131. Kind regards, ^Pre
P H
March 16, 2025
2 out of 5
Couldn't get any help Walked out with nothing Usually spend $500 or more in a Bestbuy
Response from Best Buy
March 16, 2025
Hello and thanks for reaching out on Google, Henri. We understand the frustration when unable to get assistance in our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64931938. Kindly, ^Graham
Ever M
March 15, 2025
1 out of 5
I tried to get help twice, first the employee ignored me and pretended she didn't see me after that I went tonthe front asking for a manager since the product I want is a Home camera of a brand that I already have. The manager didn't help me as well. I have been waiting for 15 minutes but no help was given. This is why everybody buys now on line. I'm old school I like to check the electronics by myself but at this time I'd like best buy goes bankrupt
Response from Best Buy
March 15, 2025
Hi, Ever, Thanks for taking the time to leave a review here on Google. I can understand expecting timely support when visiting your local Best Buy. If you require assistance, please send us a private message via social media. We would be glad to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please mention the phrase “Google Review, Convo #64929130” when reaching out on social media, and be sure to include your full name, phone number, and email address. Regards, ^Ravi
Neelima A
March 13, 2025
1 out of 5
one hour pickup is a lie, the employees there are unhelpful
Response from Best Buy
March 14, 2025
Hi, Neelima, Though most products ordered online for in-store pick-up are ready within an hour, there are times in which additional time may be needed for verifications, or if there is difficulty locating a product. Therefore, I can understand the disappointment of discovering that your order was not ready when anticipated and invite you to reach out to our team for support. To do so please send a private message that includes your full name, phone number, email address, and order number to one of the links I've listed below. When reaching out, be sure to mention that you are responding to "Google Review 64923485". Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) Sincerely, ^Tina

About Best Buy Valley Stream

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