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Frequently Asked Questions About Best Buy Valley Stream

How do I check product availability at the Valley Stream Best Buy?
How do I check my order status?
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Valley Stream stores’ holiday hours?

Recent Reviews

4.0
(5759 reviews)
2e g
October 17, 2025
1 out of 5
Our washer and dryer is down and went in for replacements. Purchased set and all installation equipment and parts necessary As they said can't use any of the hoses and parts we currently have. Told it would be delivered Friday and someone would contact us with a time. Nobody called. Nobody came. Found out that the delivery was scheduled for 2 months after purchase. Why would we purchase something we need now for 2 months for now. Supposedly out of stock and nothing can be done except to go back to the store. Already waited from Monday to Friday, now need to start over and our credit card was already charged the day we purchased. Normally out of stock items get charged when shipped. Extremely frustrating. Stay away
Moishy H
October 13, 2025
5 out of 5
Very nice and helpful customer service. Nice in store and online experience.
Ravin R
October 12, 2025
5 out of 5
One little problem just need more staff
Jay R
October 08, 2025
1 out of 5
This store forced my 82 year old father to run his credit for a credit card! He went in for a home phone and the girl chantea basically harassed my father until he applied for the card. They must make commission or something cause whats the benefit of having him get the card for that. She also didn't explain to him that he was opening a card until it was time to put his ss, because he started the process he felt obligated and pressured to complete it. I need to speak to the manager at this location and let them know about the poor practices. Chantea needs to learn to not take advantage of vulnerable customers.
Response from Best Buy
October 08, 2025
Hello, Jay. We understand the frustration when an experience in one of our stores does not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/91n2y5), Twitter/X (https://bby.me/vtvcso), or Instagram (https://bby.me/kt8lkw), and mention your Google review, 53108.

About Best Buy Valley Stream

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