header_logo

More to Explore

Frequently Asked Questions About Best Buy Valley Stream

How do I check product availability at the Valley Stream Best Buy?
How do I check my order status?
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Valley Stream stores’ holiday hours?

Recent Reviews

4.0
(5589 reviews)
Dwayne P
May 03, 2025
1 out of 5
I orders a 55 inch TV for pick up at the valley stream best buy. I even paid extra money for excellent but what I got was anything but excellent. I got home and open the box and their was no remote or TV stand. I reached out to customer service to ask them to send me the missing pieces and they said the only option was to lift the TV put it in my car. Lift it again and return it for an exchange and refund. I decided to spend more money to get a new remote and TV stand. Very disappointed at my experience.
cyreesa V
May 03, 2025
5 out of 5
Great staff
Barbarella S
April 24, 2025
5 out of 5
It's a pretty good best buy. I prefer to order online and have them deliver but in some cases will pick up on store
M F
April 17, 2025
1 out of 5
I bought an iPhone online, but somehow, the trade-in process didn't gonthough. So, I went to this store to get it straightened out. The store refused to exchange a product for the purchase price and stated that the promotion was over, so even though I bought it for a cheaper price, they won't add the trade-in and then sell me back the same phone for the same price!
Response from Best Buy
April 17, 2025
Hey there, Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues getting support with your most recent trade-in and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65051650" and share your full name, email, and phone number. Thanks,

About Best Buy Valley Stream

bestbuy.com