Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
It's a funny contradiction. The staff seems rather thin given the size of the store, but at the same time you don't have anyone annoying you to make a sale. They pleasantly greet you but aren't overbearing. There is still something to be said about handling a product then and there and not waiting for it to arrive in a box hoping it meets your expectations. I had a pleasant shopping experience in my recent visits here.
Satnam S
May 11, 2026
1 out of 5
The lady over here, the security guard she was very rude and very unprofessional. We just went in and she just talk with us like very rudely and we don’t prefer to go there.
Response from Best Buy
May 11, 2026
Hello,
Thank you for your review. It can be frustrating to have a bad experience at a store. We'd like to hear more about your experience, as we want all of our customers to feel welcomed and assisted while in store. Please reach out on social media and include Google Review 151289 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport