Shane was amazing. I went in clueless, not seeking any help. But he came up to me anyways to see if I needed help. I was only there for about 30 mins and was able to get a stove to my liking thanks to the information he provided me on each stove. Can't wait to receive it.
I purchased a receiver from this location in December 2003 for my mom's Christmas gift .
The receiver stopped working around Christmas time last year . I never kept the package box and I don't even know where the receipt is .. I went to the store a few months back to grab the receipt and the first manager told me that it can be done but I need to come earlier in the day so he can go thru the computer to get the receipt ( it's understandable because I went after work ) ... I went back a few months after that and the second manager told me that they can only go back 90 days... I called customer service and they told me that's not true, they can actually go back 7 years to find whatever receipts they need to find... That's just insane, I had so much admiration for Best Buy .
I can't deal with the running around any more ....
VERY DISAPPOINTED
wilsoncajilima
September 06, 2025
Great deals on holidays and good service
Marlina C
September 06, 2025
Got what I needed but it took a while to get assistance