Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5863 reviews)
Kad
February 05, 2026
5 out of 5
Friendly staff, always get everything I need to get done fast. Have done a few Amazon returns when I buy their stuff online and its fast.
Curbside is so easy too.
Evelyn V
February 01, 2026
5 out of 5
Me gusta este lugar por su parqueo amplio y variedades de productos y hay otras tiendas
Larry M
February 01, 2026
5 out of 5
They gave me excellent, prompt service when I went in for warranty service. The Geek Squad staff were all friendly and courteous.
Rashida R
January 26, 2026
3 out of 5
3 stars because most of the associates standing around talking to each other instead of helping customers and it wasnt crowded.
Response from Best Buy
January 26, 2026
Good afternoon, Rashida!
We can absolutely understand wanting friendly and attentive support in store that respects your time. We would like to hear more about your time with us. To begin, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #109332 in your message. You can find us here:
- Facebook (https://bby.me/o2g38n)
- Twitter/X (https://bby.me/cdwate)
- Instagram (https://bby.me/udh0qe).