Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6007 reviews)
Patricia M
October 02, 2026
5 out of 5
Came in wanting a tv for my living room. Wonderful gentleman by the name of Michael did an amazing job helping me find the best tv for the price. Super happy about the experience and whoever trained him did an amazing job
Kienen S
October 02, 2026
1 out of 5
Horrible store get your iPhone fixed
Response from Best Buy
October 02, 2026
We appreciate you taking time out of your day to share feedback. Having confidence in a repair service is important, so we can understand your concerns regarding your iPhone repair experience. We'd be happy to document your experience here on a corporate level. Please reach out to us in a private message on our socials:
Facebook (https://bby.me/xhXPcD)
Twitter/X (https://bby.me/Eli7sU)
Instagram (https://bby.me/bzmfbo)
Please mention your Google review #229428, so we can review this further with you.
max C
October 02, 2026
5 out of 5
Staff knows their job well
Cleta G
September 30, 2026
5 out of 5
Kevin was spectacular. He made our one day here in New York City so much better and he definitely deserves a raise. Left a great impression for Best Buy Valley Stream.