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Frequently Asked Questions About Best Buy Valley Stream

How do I check product availability at the Valley Stream Best Buy?
How do I check my order status?
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Valley Stream stores’ holiday hours?

Recent Reviews

4.0
(6015 reviews)
Derek C
October 26, 2026
5 out of 5
Staff were very very helpful. I was in and out no longer wait time.
Melissa L
October 24, 2026
1 out of 5
ABSOLUTELY DISGUSTING SERVICE! RUN, DON'T WALK, FROM THIS CROOKED BUSINESS! I am beyond furious. Best Buy is running a complete scam operation. I bought a washer/dryer combo, paid them my hard-earned money, and expected a normal delivery and installation. Instead, the delivery team lifted the machine up and down stairs. They then put the machine into the exact middle of my living room, dropped it there, and flat-out refused to move it to its proper place. They literally walked out and left my house in a total mess! On the way out they promised the office would dispatch another team of more movers that would move the unit into place. This is routine business they said. When I called customer service, the nightmare got even worse. I spoke to several different agents, and every single one of them lied to me. I got a web of completely disconnected, nonsense stories that made absolutely no sense. No one took responsibility, no one helped, and no one cared. The worst part? NOT A SINGLE WORD of this was mentioned before they eagerly took my money. They hide their garbage policies until they have your cash, and then they abandon you. Do not trust this crooked, disgusting business. Save yourself the stress, the anger, and the ruined home. Buy from literally anywhere else!
Stone R
October 21, 2026
5 out of 5
Perfect! I love these guys
Toss T
October 21, 2026
1 out of 5
Wow
Response from Best Buy
October 21, 2026
Thank you for taking the time to leave a review. We appreciate your feedback, though we're concerned to see that your experience may not have met expectations. We'd like the opportunity to learn more about what happened and see how we can help. If you'd like to share additional details, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Twitter/X: @BestBuySupport Facebook: @BestBuy Instagram: @BestBuy Kindly mention the phrase "Google Review, Convo 241183" when reaching out on social media.

About Best Buy Valley Stream

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