Best Buy Valley Stream

Shannon was very helpful! Best best buy location!

I had an excellent experience at Best Buy, thanks to Michael Gomez! He provided outstanding customer service from start to finish. Michael was friendly, knowledgeable, patient, and genuinely committed to helping me find a laptop for my son while staying within my budget. He went above and beyond to make sure I felt comfortable and confident with my purchase. It’s refreshing to receive this level of professionalism and personal attention. Michael is a true asset to Best Buy, and I highly recommend asking for him if you’re looking for exceptional service. Thank you, Michael, for making my shopping experience such a positive one

I wish I could rate my experience lower than one. My husband and I went to this location on 9.6.26 an associate brought us over to the manager on the appliance side where renovations are being done, stating the manager is very knowledgeable about the item we are looking for and will be right with us.. manager was with another customer which was fine. Manager got up and walked away without even saying anything to us. We then went away, then today 9.9.26 I went by myself I approached an employee who said it’s better to come at the cashier area at the front since he won’t be able to assist at the appliance.I joined the line and got another employee and OMG as if I was a bother to him… he has no customer service skills I am not sure how these people keep their jobs with the type of service given. So employee Ethan E process my transaction hand me my receipt and walked away without any notice or closing statement. And his entire demeanor speaks high volume as if he was forced to be at work. I then went over to another employee and asked if that was it, and he replied yes. FYI item purchased is for delivery. When I do business out in Long Island service is top tier.

Bad customer service