Frequently Asked Questions About Best Buy Valley Stream
How do I check product availability at the Valley Stream Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valley Stream Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valley Stream stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valley Stream Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5974 reviews)
Arelis R
August 06, 2026
5 out of 5
It was great and fast.
Deedra K
August 04, 2026
4 out of 5
Parking lot is clean. The drivers are debatable. Once you are inside, the atmosphere is truly computer/laptop forward. We asked for help and help was provided. The worker seemed honest and straight forward. The laptop is "meh" but that has nothing to do with the salesperson and more to do with the budget parameters. Then we had to face that clean Parking lot with debatable drivers. They deserve another 1/2 a star added because they have no control over the debatable drivers.
Ammere H
August 03, 2026
1 out of 5
I booked an appointment for a battery repair on my iphone, when i got there they told me the repair guy is not there (geek squad). they suggested they could have an appointment setup for the following day after making wait 30+ minutes a lady came back and told me there wont be anyone there the following day and she could set up an appointment 2 days out! This company is a disgrace but i should have known better
Response from Best Buy
August 03, 2026
Hello Ammere,
We can see why you’d be upset with such a long wait for your repair appointment, and we’re really grateful you took the time to share your experience with us. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #197698 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/nh3wzv)
• Twitter/X (https://bby.me/mKVESW)
• Instagram (https://bby.me/M4vJsV)
Roam S
July 30, 2026
5 out of 5
Had a great experience at Best Buy! Edwin was super helpful in guiding me through my purchase. I ended up getting the Ray-Ban Meta smart glasses and love them. Fantastic customer service!