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Frequently Asked Questions About Best Buy Vestal
How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2782 reviews)
Ralph M
December 18, 2025
4 out of 5
Ever changing selection and fair pricing.
Robert B
December 15, 2025
1 out of 5
This is the worst place I have ever bought a dishwasher middle of October with install. The installer has been there three times to pick up the dishwasher to only find the same damaged product and has to cancel. I do not understand how a business can operate like this. We have now miss three days of work because you don’t find out in till day of and today I had to call the installer never heard from Best Buy should be called worst buy. Not to mention the three trip the installer has made to pick up the dishwasher to find the same damaged product. how hard could it possibly be t order a new one to be ready to install
Response from Best Buy
December 15, 2025
Hello and thanks for reaching out. Your delivery and installation experience sounds far from what we expect to occur, and we would like the chance to look into this for you. Please reach out to us on Facebook (https://bby.me/t3ufff), Twitter/X (https://bby.me/yzgmtl), or Instagram (https://bby.me/mqxpty). When reaching out via social media, be sure to mention that it's in response to Google Review number 88563. Thanks.
sue f
December 14, 2025
3 out of 5
Kind of expensive
niki w
December 07, 2025
5 out of 5
I struggle every day with tech, Best Buy makes me very nervous just walking 8th the store! I ordered something online and needed help twice at the vestal location. Both times those kids wear so nice to me!everyone at the store were helpful and kind. Thank you for making a horrible experience for me great!