How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2744 reviews)
Elizabeth M
August 19, 2025
5 out of 5
I have used the Geek Squad for a laptop that is brand new, but never used in a year and a half. They brought everything up to date and ready to use again. Plus answered a lot of questions I had. Very knowledgeable and friendly.
lovelymomma3 _
August 17, 2025
5 out of 5
The customer service person was so amazing n sweet its always nice in there n people are friendly
Jake B
August 17, 2025
5 out of 5
Nice large parking lot, friendly and knowledgeable staff
Matt T
August 15, 2025
3 out of 5
The staff I did encounter were friendly and helpful. But standing around in the TV area for five or ten minutes and seeing not a single person in a blue shirt reminded me starkly of why I do all of my electronics shopping online now.
Response from Best Buy
August 15, 2025
Hello, Matt,
Thank you for leaving us a review. I can certainly understand wanting to receive attentive customer service. WE appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team of experts would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #29760” when reaching out on social media.
Thank you,
^Ruby