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Services Offered
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Frequently Asked Questions About Best Buy Vestal
How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2724 reviews)
Christopher Q
June 13, 2025
5 out of 5
Best Buy is generally a store I use online to shop for most of my electronic needs. Best Buy has been quick to fulfill my online orders in the past which is why I've kept coming back to them to do business with them. They make the online process so quick and easy which I love.
Zachary L
June 11, 2025
5 out of 5
I have had very bad experiences with this Best Buy and their customer service in the past. HOWEVER, my past visit 10/10. I visited the geek squad due me having a issue with my iPhone. The person that helped me was fantastic. Their customer service was great and they fixed my problem; that I thought only solution would be to go to the Apple Store (an hour away) or buy a new phone. The whole process took only an hour. I have always been skeptical of the geek squad, this was my first time dealing with them and I would go back. 5/5
Kaiden
June 06, 2025
5 out of 5
It's very good
david m
May 23, 2025
1 out of 5
If I could put zero I would. Why does a customer have to pay the price and suffer, why should a parent be told that someone is secured and then after a conversation with the people that were supposed to make it happen and make sure there was no issue have everything flipped completely? Then you want to go to your local Best Buy to buy products and they’re only selling 1. There’s no way a case only comes with one. But even more when did it become ok for a company to make an empty promise, isn’t there false marketing in there? Epically for my situation, I know other people have dealt with worse. Only way to make it better is put it on here and show just how many of us are unsatisfied, defeated, and disappointed. As a company why do you allow your employees first dibs, why does you give friend advantages, why is it okay for an employee to put a high demand item in a mobile order bin? I was under the influence that you can’t get them online unless you’re pre-ordering. I was also under the influence that Pokémon company was providing stock for CUSTOMERS, taking 1 as a collector and employee may be one thing. But to scalp then entire stock and then be found selling for 2-3 times the retail price. Crazy how a company selling another company’s products decides that the customers are only going to be us and our friends, if your lucky and show up right when it gets there you can get 1 but if your not good luck finding anything