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Frequently Asked Questions About Best Buy Vestal
How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2709 reviews)
Jeff T
May 05, 2025
5 out of 5
Stopped in to our local Best Buy in Vestal, NY. We were "issued" an e-gift card via Geek Squad which never was sent. Luckily, we had great customer service from Erin,the manager. She was so helpful and reassuring. We ended purchasing the new TV & we will take care of the refund later. Thank u Erin for being fantastic!!!
Capriccio826
April 27, 2025
5 out of 5
I have been to the Vestal store many times because of online orders and in store purchases. I have always had courteous prompt assistance, and have zero complaints.
Grace O
April 26, 2025
5 out of 5
Kate was excellent and super helpful! Everything was very smooth and she was super kind!
H G
April 15, 2025
4 out of 5
The friendliest best buy I've ever been to. I walked around for a bit looking for a charging brick and soon a young associate came over to ask if i needed help. He answered some questions and i was on my way. The guy at the register was just as friendly. Back at my place, i found that the charger i bought for my galaxy watch was not for my watch so i took it back. The guy at customer service couldn't help laughing when i told him the kid from the day before told me it was compatible with my watch. He quickly refunded me and helped me find the correct charger. He quickly helped me at the register and I was on my way in about 5 minutes.