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Best Buy Vestal
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Vestal
How do I check product availability at the Vestal Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vestal Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vestal stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vestal Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2690 reviews)
Harry G
February 19, 2025
1 out of 5
Went to Vestal NY store on a Sunday and bought a refrigerator. As mine had stopped working. Made arrangements for delivery on Wednesday, as this was the SOONEST delivery date. Was VERY specific that I NEEDED TO BE CALLED 30 Minutes before delivery. as I work 15-20 minutes from house. Told the employee this several times as I wanted to be sure this happened. he assured me he noted it and that they would call me so I can get to the house for delivery. on Wednesday the delivery driver calls me and states he is 5 minutes from my house. I explain I'm leaving work immediately and will be there in 15 minutes, he states he cannot wait an extra 15 minutes and i would have to reschedule the delivery. He states he had no instructions to call me 30 minutes before arrival. So, when I call to reschedule they tell me the next delivery appointment is a week away. I have no refrigerator, and my old one is in the middle of my kitchen to be removed. so, I cancelled the purchased and called Olums in Vestal and purchase the same refrigerator and its being delivered the next day as per my instructions. BEST BUY JUST LOST ME AS A CUSTOMER! TERRIBLE SERVICE! and GETTING A DELIVERY IS JOKE!
Ann H
February 05, 2025
3 out of 5
CSA was helpful to a point and wanted to walk away before sale was initiated. Didn't end up buying anything
Response from Best Buy
February 05, 2025
Good Afternoon, Ann,
We absolutely understand how you are feeling after not getting the assistance you needed while shopping in store. We would love to connect with you and be able to review this situation together. Please contact our team on social media by sending us a private message. From here, we will connect you with a specialist to assist you. Be sure you include your Google review case ID in your message: #64779249.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Mike L
February 01, 2025
1 out of 5
This store carries three types of thermal paste and they were out of all three. A bunch of other stuff in that aisle was out too. It's definitely a restocking issue.
Response from Best Buy
February 01, 2025
Hello, Mike,
Thank you for leaving us a review. As a consumer myself, I understand the importance of having products readily available for purchase in-store. We appreciate your feedback, and would like to offer further support. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64764770" when reaching out via social media.
Thank you,
^Ruby
John C
January 26, 2025
1 out of 5
Went to look at a 24" TV for my kitchen. I wanted to see if the picture was bright enough. They had plenty of them in stock, but none set up on display so you could see what the picture was like. When I asked, they were not interested in showing me one working.
Response from Best Buy
January 26, 2025
Hi, John,
Thanks for the review. We understand not being able to see the TV you are looking to purchase on display could add a layer of difficulty to your decision making process. We'd like to follow up and learn more about the items you would be interested in seeing on display.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64732903" in your message. Thanks!
Regards,
^April