How do I check product availability at the Victor Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victor stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1953 reviews)
Freddie J
October 01, 2026
5 out of 5
I went to best buy to get help with my cell phone and maybe buy a new one. The young man who helped me cleaned out a bunch of junk and advised me to wait until I had paid off my phone. At that time he'd help me get a great phone at a great price. I'll count that chicken when I return, but he gave me his card with his personal number so that he could give me his personal professional service and save me money as well. I'll definitely be looking for him when I return in the spring. I'll keep my fingers crossed for that great deal as well.
Barry F
September 12, 2026
5 out of 5
Was quickly greeted near tvs and they took me to what u wanted and was quick to check out
R R
August 29, 2026
1 out of 5
Disappointed!!!! The cashier let me wait forever pretending to help his co-worker and the second he saw other white people coming in the line he decided to come serve me. That was clear discrimination!!!
Response from Best Buy
August 29, 2026
Hello,
We understand that any concerns regarding the support that were provided to you at the Victor, NY Best Buy location can be difficult. You can reach out to chat with us for support with Review 215024 for support.
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Riley K
August 16, 2026
1 out of 5
Absolutely terrible customer service waited 30 minutes just to be told product was out of stock