Best Buy Victor

Frustrating experience. Lots of employees standing around. I asked for help from the register guy. He was helpful!

I tend to have a Best Buy problem; I love to spend money there. I generally buy online but being that I was bored on a Saturday morning, I figured I would go in and see what I wanted to buy as I needed some new computer components. I walked in and there were 2 people at the front desk that greeted me but did not ask if I needed help with anything. I walked around for a bit before heading back to where the computer stuff is (most of it locked up). I had multiple staff walk past me but did not acknowledge me nor asked if I needed help with anything while I was walking around. When I got back to the computer components, I found a couple of things that I wanted. I was in that area for about 15 minutes. I had five different members of staff walk by me, some multiple times, and once again, I didn't even get acknowledged or asked if I needed help with anything. If it was a busy time, I would understand and would be patient but there were no more than 6 people in the store at the time. I decided that I had waited long enough and decided to leave. When I was walking out the door, the same gentleman at the front desk said "have a good day". When I expressed my displeasure with not even being helped or acknowledged, not a word was said. I guess it looks like I will have to do all of my shopping through Best Buy online and have it delivered now which, as an impulse buyer that sees something physically and has to have it, will result in lost sales for Best Buy. All because multiple employees couldn't be bothered to acknowledge my presence or ask if i needed anything.

The sales rep was very helpful and I was able to pick out the perfect Google watch.

Just a best buy store