How do I check product availability at the Victor Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victor stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1887 reviews)
Karl H
October 18, 2025
4 out of 5
Had what I needed. Great service
Neil F
October 18, 2025
3 out of 5
Its a fine store. Clean. Service was non existent but found what I needed.
Robert I
October 14, 2025
5 out of 5
Great experience good selection and service knowledgeable staff
Michael S
September 29, 2025
1 out of 5
I did some research on laptops and wanted a Chromebook for work. I walked to the computer section and was followed by a worker. Employees were more interested to see if I was stealing than to sell me a laptop... I outright asked for help and was told they were too busy at the moment so I left. Apparently that was a problem as well because the worker got an attitude with me. This was at 745 p.m on a Monday night with almost no other customers in the store.
Response from Best Buy
September 30, 2025
Hello and thank you for reaching out and sharing your experience. This is far from the service we aim to provide. Please feel free to reach out to us on Facebook (https://bby.me/vw3eki), Twitter/X (https://bby.me/it9otz), or Instagram (https://bby.me/1jo33o). When you message us, please include Google Review number 49953 and an agent will be glad to assist. Thanks!