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Frequently Asked Questions About Best Buy Victor
How do I check product availability at the Victor Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victor stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1862 reviews)
Debbie M
April 06, 2025
5 out of 5
The employees are all very knowledgeable. Always ready to assist their customers
Oren R
March 31, 2025
5 out of 5
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ענק עם מלאי מדהים שירות מעולה
AR M
March 29, 2025
5 out of 5
Went in for some Geek Squad help. The lady who assisted was very honest that with the age of our laptop it might not be worth bothering to get it repaired, didn't pressure us into making a purchase right then but did tell us how to get started buying one from best buy when we felt ready.
Steve L
March 28, 2025
4 out of 5
Went to Best Buy 3/28/2025 to purchase a home printer, went to the area where the printers are on display, after looking at the products on display my wife ask an employee of Best Buy if we could get a sales person. After waiting another twenty minutes with no help, We decided that Best Buy ( LOL) really doesn't care if they sell anything or not. Best Buys lack of customer service was ABSOLUTELY TERRIBLE!!! NONEXISTENT!!!
My wife and I went right down the side walk to STAPLES and were asked upon entering the store what were we interested in, that employee stated that a sales associate would be there shortly. Within five minutes a very knowledgeable and polite young man asked if he could help us. We bought a printer from STAPLES after Nick answered all of our questions.
Bottom line is that Best Buy ( Victor NY ) has ABSOLUTELY TERRIBLE customer service.
Every time we have gone to the Victor NY store it is the same.
We will not shop there again.