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Frequently Asked Questions About Best Buy Watertown

How do I check product availability at the Watertown Best Buy?
How do I check my order status?
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Watertown stores’ holiday hours?

Recent Reviews

4.2
(1436 reviews)
John H
December 23, 2025
1 out of 5
Best Buy has forgotten what customer service is. It is a complete waste of time to call the 800 number. I ordered a television online. Huge mistake. It is impossible to get delivery scheduled. You cannot call the store. All calls go to a foreign call center. I will never spend another penny at Best Buy after my experience today.
Response from Best Buy
December 23, 2025
Hello, thank you for leaving us a review. We would be happy to make sure your delivery gets scheduled properly. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #93909". Facebook (https://bby.me/8liysl) Twitter/X (https://bby.me/nh63au) Instagram (https://bby.me/fcxtky)
Elle B
December 22, 2025
5 out of 5
Excellent 👍 service!
Charlie O
December 21, 2025
4 out of 5
Great place for all you’re electronic needs
Lee P
December 14, 2025
1 out of 5
Came to Beat Buy for a purchase and help with my wife's account. Huge thank you to Daniel. The man was amazing. Helped my wife with her account and was really great with everything. That's the good news. The not so great news was the Manager Taylor. That dude needs some serious customer service training. He was rude, dismissive, and had an overall attitude of you are bothering me. He should be nowhere near customers. Daniel should get a promotion and Taylor needs a demotion to stocking and away from customers!

About Best Buy Watertown

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