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Services Offered
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Frequently Asked Questions About Best Buy Watertown
How do I check product availability at the Watertown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Watertown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Watertown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1445 reviews)
Elena
January 20, 2026
1 out of 5
I came in for a laptop for school, nothing fancy, just something affordable to get me through the school year. I told the employee my price limit, he continues to show me a laptop way above that, then when I tell him I'm looking for something a little cheaper, he doesn't show me any other options and instead tells me I could apply for a credit card where I pay some now and pay the rest later, which I'm good on, then he walked back up front instead of helping me look for other options. Honestly quite ridiculous and I regret even getting a laptop from there, I should have gone elsewhere. The guy had a mustache and semi long hair, about to his shoulders.
Austin J
January 19, 2026
1 out of 5
Why can’t I call your store????? No rep will actually direct me to the store it self
Response from Best Buy
January 19, 2026
Hello, Austin.
We can understand wanting to get in touch with someone at your local store. Please reach out to us on social media, so we can get you the help that you need. Please include your review number 106709, when you message us. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
William L
January 15, 2026
1 out of 5
Purchase a 65 inch tv and sound bar with delivery and set up. Paid for everything up front. I received a phone call from Best Buy delivery team. The price only included the tv set up and not the sound bar, so they wanted to charge me an additional $100.00. This is absolutely outrageous. The customer service and the up front communication is horrible. I will never do this again. Lesson learned. To the fellowvcustomers be careful.
Sarah W
January 13, 2026
5 out of 5
Love this store you can find any electronic or appliance that you're looking for at great price