Frequently Asked Questions About Best Buy Watertown
How do I check product availability at the Watertown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Watertown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Watertown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1459 reviews)
Haanbah
May 09, 2026
5 out of 5
Randomly one of the most entertaining experiences I’ve ever had at a best buy….. we walk in an the three employees ask what brings us in and we need a mouse and jokingly we ask if they have a fork in the break room we can have. Yes we can have a fork but only if we get the best buy credit card. Ensuing conversation with a funny and good salesman. Just good vibes from every employee and every conversation. Great start to our roadtrip.
Bernard R
April 17, 2026
5 out of 5
Polite workers
danee B
April 13, 2026
5 out of 5
I love this place.. They always help me find what im looking for and make sure it's the right product!
Alec L
April 11, 2026
1 out of 5
Apple sent us there to get my wife’s screen fixed. They needed to order the part and we were supposed to get a call back within two days. Paid for everything upfront and thought I was good to go. When I tried to call the store serval days later
and ask what’s going on, I first get a useless “AI operator” and then forwarded to a call center who didn’t know what is going on. Save yourself the headache and go somewhere else.
Response from Best Buy
April 11, 2026
Hello Alec,
Thank you for your review. It's concerning when services don't go as planned, and we completely understand where you're coming from.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/pZ7DUm Instagram: https://bby.me/QIVCxd Twitter/X: https://bby.me/C4NkAw. Be sure to mention your Google review 140690 in the details.