header_logo

More to Explore

Frequently Asked Questions About Best Buy West Nyack

How do I check product availability at the West Nyack Best Buy?
How do I check my order status?
My local West Nyack Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Nyack stores’ holiday hours?

Recent Reviews

4.1
(3198 reviews)
Frantz D
June 23, 2026
1 out of 5
We went to the Best Buy in west nyack to purchase a television. There was a young lady at that department but she said she didn’t work there, she tried to help and actually went above and beyond but she was being told she needs to go cover the front door. I requested a manager, when he arrived, he was unprofessional, had poor appearance and obnoxiously rude and only said it’s busy. I told the young lady that I’ve been shopping there my whole adult life and never experienced such bad service. Frankly she should be the manager. This is my last time going there, customers should not have to deal with that level of incompetence.
Response from Best Buy
June 23, 2026
Hello, Frantz, We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 176237. Facebook (https://bby.me/gaeERI) Twitter/X (https://bby.me/twK8k4) Instagram (https://bby.me/6YGvch) We look forward to assisting you there.
Eva F
June 19, 2026
1 out of 5
Didn't have the product we wanted. Had wait for some guy who only works certain days. Which wasn't convenient for a potential customer.
Response from Best Buy
June 19, 2026
Hello, It can be disappointing when you have to wait for assistance, so we appreciate this feedback. We'd like to hear more about your experience and see what we can do to assist. Please send us a private message on social media and include Google Review 174713 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Anita C
June 10, 2026
5 out of 5
I was looking for an item and the staff was friendly and helpful. Asked how she can help. She even walked with me to the location not just point me in the direction. I would say that was good service
Leonardy H
June 07, 2026
1 out of 5
Inside the store, the temperature is unbearable. It’s like the outside temperature of 90 degrees is amplified inside, making it feel even hotter. Today, I was visiting the store when I noticed someone passing out right in front of me…

About Best Buy West Nyack

bestbuy.com