header_logo

More to Explore

Frequently Asked Questions About Best Buy West Nyack

How do I check product availability at the West Nyack Best Buy?
How do I check my order status?
My local West Nyack Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Nyack stores’ holiday hours?

Recent Reviews

4.1
(2991 reviews)
Zaruhie K
January 16, 2025
5 out of 5
Bought a laptop, thank you!
R. D
January 16, 2025
1 out of 5
I bought a Galaxy Ring on sale as a Christmas gift and was told at check out that returns including if the size is wrong would be extended because of the holiday season. Only to be told by Best Buy the next day when i tired to exchange it for 1 size bigger, that the sale was over AFTER JUST 1 DAY and that i would have to pay an extra $80 to exchange the exact same product in new condition for a different size because the SKU was different which is opposite of what the associate at check out told me the day before and i believe could have easily been fixed in the sale computer by the manger who refused despite the store selling me the ring with misinformation knowing that was my concern as it was a gift, I called customer service who tried to speak to the manager because they said it was up to the store but the manager still refused to honor the misinformation given and keep 2 customers over $80 so we returned the ring and bought one on Amazon. *this incident was already documented on my best buy account, this review is for shopper's clarity.
Response from Best Buy
January 16, 2025
Hello, RD, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64684768. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64684768 Thanks, ^Ezra
cap
January 06, 2025
5 out of 5
To expensive but great selection
Riot O
January 06, 2025
3 out of 5
Extremely small and not a great selection, but good for basic tech needs
Response from Best Buy
January 06, 2025
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores, Riot. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64648916. We look forward to hearing from you. Sincerely, ^Deysha

About Best Buy West Nyack

bestbuy.com