Best Buy Westbury

מוצרי אלקטרוניקה וחשמל מגוונים.

I had an excellent experience at the Best Buy in Westbury thanks to Craig in the TV/Home Theater department. He was extremely knowledgeable, patient, and professional throughout the entire process. Craig took the time to answer all of my questions, explain the different options, and make sure I found exactly what I needed without ever feeling rushed or pressured. His customer service went above and beyond, and it’s rare these days to find someone who truly cares about making sure the customer is completely satisfied. Because of Craig, I’ll definitely be returning to this Best Buy and recommending it to others. If you’re shopping here, ask for Craig—you won’t be disappointed!

Had a fantastic experience purchasing a Fridge, Microwave and dishwasher. Justin Ting in appliances was very knowledgeable on the various products, price points and features of each item. He was friendly, professional and courteous. If you're in the Westbury BestBuy ask for him if you are shopping appliances. The store location has much more products and brands than other BestBuy stores.

I am providing a 3-star review for this store based on my recent experience for the following reasons: 1) My husband and I visited to purchase a laptop, $1,100, and I inquired about the $50 discount advertised on their website. Unfortunately, when we shifted our conversation to the software and completed the payment, the discount was not applied as expected. 2) Upon returning software I no longer needed, I asked the lady at the counter whether Best Buy would charge a restocking fee. Unfortunately, she was unable to provide clarity on this question. I asked 2 more times to get an answer. I hope my feedback can contribute to improvements in service and communication. Thank you.