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Frequently Asked Questions About Best Buy Westbury

How do I check product availability at the Westbury Best Buy?
How do I check my order status?
My local Westbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westbury stores’ holiday hours?

Recent Reviews

4.1
(3930 reviews)
Christina C
March 19, 2025
5 out of 5
Alan was very professional and kind after the first Best Buy we went to wasn’t able to help us. He was patient and provided us with a better outcome than we thought was possible. Thank you Alan for great customer service!
Peter G
March 14, 2025
1 out of 5
I purchased an LG dishwasher through Best Buy. On the day of delivery, the installer called to say he was 20 minutes away. An hour later, Mr. SOS calls and says their truck broke down and they will install the dishwasher two days later. Then, two days later, they called to cancel because the dishwasher was in the truck that is being serviced. They wanted to set up another installation date 3 days later. I told them and Best Buy to cancel the order. I ordered the same dishwasher through PC Richard and installation is set for tomorrow, which is also a Saturday. Because of Mr. SOS Installs, I am done with Best Buy for good. They will be out of business in two years anyway.
Response from Best Buy
March 14, 2025
Hey, Peter. Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, email, and reference your Google review number #64924996. Regards, ^Jason
Dehidanin C
March 12, 2025
5 out of 5
Just bought a nice frame tv, thanks to Craig’s attentive, kind and non-pushy customer service skills. He was very knowledgeable and made us feel happy with your purchase. Thanks, Craig!
Elise J
March 06, 2025
3 out of 5
Over priced
Response from Best Buy
March 07, 2025
Hi, Elise, As someone who is always looking for the best prices and deals, hearing that you've found store items overpriced is concerning. One of the perks of Best Buy's Price Match Guarantee is that you can be confident in knowing that you can get the lowest price. To find details regarding the Best Buy Price Match Guarantee, please visit https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. You may contact our team for assistance with a price match without having to take a trip to your local store for most items. To get started, please send a private message that includes your full name, phone number, email address, the item you wanted to purchase, along with mentioning "Google Review 64898653" to one of the links below. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) Our team would be happy to assist you. Sincerely, ^Tina

About Best Buy Westbury

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