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Frequently Asked Questions About Best Buy Westbury

How do I check product availability at the Westbury Best Buy?
How do I check my order status?
My local Westbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westbury stores’ holiday hours?

Recent Reviews

4.1
(3856 reviews)
Paul “
November 21, 2024
5 out of 5
Representatives helping buy a laptop were above and beyond. Greeted with a kind "Can I help you?" Followed by walking me directly where I needed to go. The next Representative at the Microsoft/laptop counter was patient, knowledgeable and quick to help. Thank you
Myriam M
November 18, 2024
2 out of 5
Was waiting for a long time and the employees seemed new like they were lost themselves
Response from Best Buy
November 18, 2024
Hey there, Myriam. Thanks for providing your feedback here on Google. We understand the importance of getting the help you need. If you would like, you can connect with a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64440462. We look forward to your reply. Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Cheers, ^Jason
Cassandra K
November 13, 2024
5 out of 5
All of the staff I interacted with were extremely helpful!
manabu t
November 13, 2024
1 out of 5
Awful place. I ordered microwave. I saw it is on site that’s why I went there. They say it is not in store but it will come by fedex and delivered by tomorrow. I said ok. What I found next day was Microwave won’t come to my house more than a week (coming from CA) and it is not even picked up by FedEx per FedEx website. I called them and I tried to cancel because Amazon has same price and will be delivered by tomorrow. They say it is in store in California and waiting for FedEx to pick (meaning in store in CA) but did not even allow me cancel. I asked them since it is in Best Buy store still, can I just cancel it. Their answer is no. Now I have to pick up from FedEx and delivered to the store to cancel it … I don’t know what I am doing or I don’t think they even deliver my microwave. They clearly lost trust. Did not keep promise. I will never ever get anything from Best Buy it is just scam. Used to be good place to buy something. Please next time, tell your customers that it can delay up to 3 weeks. I got note saying it will arrive in 3 weeks
Response from Best Buy
November 13, 2024
Hello, Thank you for the review. I know it can be frustrating, when an order is delayed unexpectedly. I would also feel the same way. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy

About Best Buy Westbury

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