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Frequently Asked Questions About Best Buy Yonkers

How do I check product availability at the Yonkers Best Buy?
How do I check my order status?
My local Yonkers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Yonkers stores’ holiday hours?

Recent Reviews

4.2
(3799 reviews)
Mark W
March 02, 2026
1 out of 5
Worst, worst, worst!!!! 10:30 am not 1 salesperson to unlock the cabinet so I can buy a mouse!! Store full of stuff to buy but no way to buy it!! Amazon is now the fastest option!! Best Buy- worst, worst, worst!!
Response from Best Buy
March 02, 2026
Hello, Mark, Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be when purchasing an item, and we would like to take a closer look into this with you to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 124839. Facebook (https://bby.me/81wbbk) Twitter/X (https://bby.me/bsiast) Instagram (https://bby.me/ay1h17) We look forward to assisting you there.
Andrew H
February 28, 2026
3 out of 5
Total protection is not total at best but
Timothy O
February 18, 2026
1 out of 5
Unfortunately a business that is on it way out. The workers are misinformed, lazy & rude. You’d think if you were going to spend $1,000+ someone would “sell you the product” I couldn’t even get someone to help me, better yet, they wouldn’t let me outright by an iPhone without locking into a contract. When I tell them I want the 16, which isn’t locked under a contract the worker who’s a manager acts like I can’t buy it. I can, so I ask him to see the stock, or if I could grab one quick. (Paying cash!!) it was so unwelcoming that I left, called apple & apple was ashamed of the practices & lack of customer service. I walked into apple and bought a brand new iPhone for cash no questions asked. Shame on best buy, I won’t be shopping here anymore.
Response from Best Buy
February 18, 2026
Hello Timothy, If we were in your position, we would feel the same way. Making a iPhone purchase should be a easy process. We want to make sure it’s fully documented and see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review # in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/6omkb9) • Twitter/X (https://bby.me/lp8gsu) • Instagram (https://bby.me/flbviq)
leah “
February 15, 2026
5 out of 5
Five stars to Ashley for troubleshooting my order issue with me and getting it resolved. No stars to the manager who, instead of hearing me out and working to solve my order issue, lectured me on how gift cards work and redirected me to call corporate while they were closed, when the employee who did my order just didn’t scan them in the first place, like I said.

About Best Buy Yonkers

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