Their price matching offer is scam. I spent 45 minutes to show every damn site with lower price. They had all different reasons to not match.
Best buy is a great company and so far the products I've pirchased from them have worked well. However they need to do something about thier delivery persons. Some of them are VERY LAZY and speak very little English! On two seperate occasions they've been to my home to deliver a fridge and stated that my old fridge could not be removed through my door therefore they could not bring in the new fridge which was the same size. The claim was so ridiculous! How in heavens did the fridge get into the house??? Smh. Long story short on both occasions the first delivery was unsuccessful and I had to reschedule for another day. The most recent one was on August 19,2026 I spent all day waiting and the two incompetent guys (I was too upset to remember their names) who showed up didn't want to work. I rescheduled for the following Saturday August 22, 2026 and decided to do the removal for them so that they can'tsay the same size fridge doesn't fit. Well I was blessed with two appliance angels, Luis and John were amazing and knowledgeable at their job. They came in measured and in 15 minutes my new fridge was up and running. I tipped them nicely and promised to do a review. Kudos to Luis and John for providing great customer service 👏🏿 👍🏿 👌.
Josephine M
August 27, 2026
I went to this place and I'll go back again and again I always get good service from them, they are very helpful and take time to explain to you evrthing in details. You can never go wrong.
Today was the 60th Best Buy anniversary with pokemon cards. Security and management messed up very badly and did not remedy the situation. It looked like security let the people they knew in. Management could have done better and fixed the situation, but they didnt. Worst experience I've ever had at best buy.