Suelen L
December 07, 2025
Terrible customer service.
The employees walk around acting like they are busy, doing absolutely nothing. Walking around like they are lost, at the same time showing that they really don’t want to be there and don’t care.
Response from Best Buy
December 07, 2025
Hello there, Suelen!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #83226" for reference. You can find us here:
Twitter(X):
https://bby.me/b0kpxt
Facebook:
https://bby.me/bvomat
Instagram:
https://bby.me/ki3mjr
It’s one more f the few left in the area. They have your staple items. Not as busy as they used to be. Their stock is decent. I seem to always find what I need here. Staff is curious and patient. They are usually more than happy to help you look for something. Geek squad and a mini Apple Store inside as well.
Response from Best Buy
December 04, 2025
Hi Vince,
Thank you for your review. We appreciate you choosing Best Buy for your appliance needs. We truly strive to provide the best service possible, and we value your feedback as it helps us create the best customer experiences.
To formally document your feedback or share any additional details, feel free to connect with us on Facebook (https://bby.me/x0ia9f), Instagram (https://bby.me/ljqfgr), or Twitter/X (https://bby.me/nqrifk. Be sure to mention your Google review 81545.
Abraham G
December 03, 2025
Large screen TVs are in abundance, and they are priced to sell.
laetitia p
December 03, 2025
Ordered a *new* item for curbside pickup - turns out they gave me an open box one, that was missing parts. Refused to take accountability and acknowledge the issue, claiming the box could’ve been damaged at any point in the process — no maam, the vacuum did NOT fill itself with water, nor did the missing parts walk away!
Manager refused to issue any store credit as compensation, although customer support told me twice to request it. Had to spend my day off dealing with this. Thieves and liars. Go somewhere else.
Response from Best Buy
December 03, 2025
Hi, Laetitia,
Thank you for taking the time to leave feedback for us regarding your recent purchase. I can understand expecting a new item to be free from any previous use. This certainly sounds like a frustrating situation.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/0ky1gu), X (https://bby.me/c9o1jy), or Instagram (https://bby.me/bdir0f).
Please be sure to mention “Google review #81177” in your social media message.
We look forward to assisting you!