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Frequently Asked Questions About Best Buy Yonkers

How do I check product availability at the Yonkers Best Buy?
How do I check my order status?
My local Yonkers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Yonkers stores’ holiday hours?

Recent Reviews

4.2
(3917 reviews)
Bernard W
September 06, 2026
1 out of 5
Not a complete electronics store. No small tvs or basic electronics. Sales help incompetent!
Response from Best Buy
September 07, 2026
Hello, Bernard, Thank you for sharing your concerns with the lack of electronics at our Best Buy Retail store in Yonkers, NY. If you would like to chat with us about items you are looking for or concerns please reach out to us on any of our social media profiles below with Review 219065. Facebook (https://bby.me/ABQEeI) X (https://bby.me/zgJ6Dk) Instagram (https://bby.me/6hlqlZ)
Conor M
September 05, 2026
1 out of 5
I genuinely don’t understand how a company as big as Best Buy can screw up something as simple as an in-store pickup order. I ordered a laptop for IN-STORE PICKUP. Somehow, Best Buy decided to ship it to my apartment instead — while I wasn’t even home — and then made the package signature required. I contacted customer service expecting them to fix a mistake that THEY made. Instead, I was basically told, “Sorry, nothing we can do.” So now I’m the one who has to rearrange my entire day and deal with the consequences of Best Buy’s screw-up. I spent nearly $1000on this laptop. The least I expected was for Best Buy to actually take responsibility when they completely failed to fulfill the order the way I selected. And honestly, mistakes happen. That’s not even what pisses me off the most. It’s the complete lack of urgency, accountability, or willingness to help afterward. Being told “we can’t do anything” when your company is the reason this happened is absolutely ridiculous. After this experience, I’ll gladly take my money somewhere else. There are plenty of other places that would probably appreciate a large purchase a hell of a lot more.
Response from Best Buy
September 05, 2026
Hey there, Conor, Thank you for taking the time to reach out on Google with a review. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #218418 in your message. You can find us here: Facebook (https://bby.me/2QuEpF), Twitter/X (https://bby.me/iAdw6d), Instagram (https://bby.me/CiC7zg).
NycBizNews N
September 04, 2026
1 out of 5
store does not accept returns, and does not provide store credit. This is a bad policy. I will not shop here again.
Response from Best Buy
September 04, 2026
Hey there. We always want our return process to be as easy as possible. If you still need assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #218165 in your message. Thanks.
Joseph B
September 02, 2026
2 out of 5
Impossible to get AI to understand

About Best Buy Yonkers

bestbuy.com