The customer service is terrible at this store. The employees are rude and unwelcoming. 2 to 5 years ago the old regular regime was miles more friendlier than the people that work the late end shift at that store in Yonkers.
Response from Best Buy
February 17, 2025
Hello,
Thank you for the review. I understand your experience at Best Buy may not have been a reflection of the expectations we have in place. We do wish for our customers to always feel welcome and appreciated.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64824300.
Regards,
^Kristy
aneudy f
February 01, 2025
Daniel helped me out on buying a phone on 12/31/2025. GOOD customer service, good communication, and very professional. Thank you, Daniel. 😊
If you are looking for anything electronic appliances like tv,refrigerator microwave computer monitor this is the right and best place also i recommend they credit card the warranty we the credit card is incredibly 👌