For the uninitiated, this store is full of dead on arrival electronics ranging from Appliances to phones. Countless times I’ve purchased from this Best Buy Central Avenue location and to my dismay be surprised with a dead on arrival electronic. Today was much similar to the previous letdowns as I purchased an LG TV, and upon unboxing, i noticed there was a huge crack and dent on the screen. Also, don’t get suckered into buying the my Best Buy membership when they tell you that you get a discount and you pay for the membership so it’s like you’re paying for the product at full price so that way, when you do come into a dead on arrival appliance or Electronic, you can Only receive 70% of your refund as the memberships are not refundable at least not in a way where it doesn’t cause a headache. Nice one Best Buy
Response from Best Buy
June 20, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. It fully makes sense expecting to find a quality experience and a good deal. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #175060 in your message. You can find us here:
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Short wait time.Attentive.Will come back.
I ended up visiting 8 different Best Buy stores in the NYC / Long Island area over the course of many weeks to purchase my TV and far and away my best experience was with the Yonkers store. Freddie in particular was incredibly helpful and knowledgeable - THANK YOU Freddie!!