Today was the 60th Best Buy anniversary with pokemon cards. Security and management messed up very badly and did not remedy the situation. It looked like security let the people they knew in. Management could have done better and fixed the situation, but they didnt. Worst experience I've ever had at best buy.
Christopher M
August 21, 2026
This review really is for the Customer service, its always great and they want to help you. For that I come back, If it ever changed I'll probably just never come back. I have Bought many things here over the years and the Insurance on their heaphones is great!
Had a great experience at the Yonkers Best Buy with Jermy, the Meta rep. As soon as we came over to the Meta display, he was answering all of our questions and explaining everything really well. He was patient, friendly, and made the whole experience easy instead of making us feel pressured. Definitely appreciated his customer service and would recommend asking for him if you’re interested in the Meta glasses!