They gave me an "Excellent condition " open box TV with no TV remote and missing piece for the TV stand. And when I came back they gave me the remote and they couldn't give me the piece for the stand so I had to buy a TV stand. They took at least 20 bucks off. Still though, you buy a 2,000 dollar TV you expect to get the correct supplies inside it. BEWARE of their open box items. Seems like they don't actually check what's inside before giving it to a customer. I'll never make this mistake again. I'll always check what's inside now.
Best Buy is one of the few remaining big retail electronics stores where you can still physically go in, compare products side by side, and actually get your hands on things before buying them. For that alone, I think it still provides a lot of value, especially now that so much shopping has moved online.
I’ve spent a lot of time around technology, tools, electronics, smart home devices, networking equipment, cameras, computers, and DIY projects, and Best Buy can be genuinely useful when you need something quickly or want to see how products actually feel and function in person. Being able to walk in and compare TVs, laptops, headphones, appliances, or even smart home gear in real life is something people take for granted until it’s gone.
The store is usually clean and organized, and most employees I’ve dealt with have been helpful when you can find the right person. Some staff members clearly know their stuff and are willing to explain details without treating customers like they’re clueless. Other times, though, the knowledge level can vary pretty dramatically depending on who you get, and that inconsistency is part of why I can’t quite give it five stars.
Compared to specialty places like Micro Center, Best Buy feels more corporate and less enthusiast-driven, but it still fills an important role. It’s convenient, accessible, and still one of the better options for consumer electronics retail. Overall, a solid experience and definitely worth having around.
Had the most horrific experience purchasing TVs here. My father is sick in the hospital and asked me to replace the four TVs in his house before being discharged. I purchased all of the TVs and was told the soonest I could get an appointment for installation was 2 weeks later.
Begrudgingly, I took the only slot available. Fast forward two weeks, the night before the installation, I still haven’t received my 2 hour time window for the next day. I’m on hold with support two separate times and am then told that their two scheduling systems didn’t communicate and we now need to reschedule the appt. Soonest is another 3 weeks out… no apologies, no offers to give any refunds or future discounts, and on top of it, the support call dropped and there was no way for me to contact them back.
Do not buy TVs from Best Buy - you will be very disappointed by their customer support, delivery and installation services.
Un lugar fondecpuedes encontrar variedad de equipos tecnológicos, computadoras celulares,playas station, cables diversos,camaras,televisores etc.