Best Buy Montrose

Best Buy is a great place to get fun stuff like a VR headset, computers, tvs, stereo equipment, movies, appliances, and many other useful items.

Good luck getting any appliances delivered to your house as they will cancel you last minute. I ordered a washer back near the beginning of November and was supposed to get it delivered a couple of days after thanksgiving. During the day I was supposed to get it, they cancelled my order with no one contacting me and the only reason I found out was the app telling me I need to reschedule it. I called their support line and I was told that their truck broke down and the store wasn’t ready to for the delivery I guess. Went to the store itself and Zach was able to get me rescheduled along with getting installation as well. Well today was delivery day and they cancelled me last minute AGAIN. The truck driver called me telling me i need to cancel and reschedule and when i asked why, the only response i kept getting was “I don’t know im just the delivery driver”. Went to the store again and they couldn’t do anything except to escalate it. Someone from corporate called a couple of hours later and when I asked why the order had to be rescheduled, they told me that their truck broke down, which is weird since their own truck driver couldn’t even give me a reason. They tried to get me to scheduled another date but none of their dates worked out for me as they can’t get it delivered soon enough and it’s been almost a month and a half at this point. I ended up cancelling my order, got a refund, and getting a new washer from Costco instead

Did you know, you can nolonger buy watches that aren't unlocked at Bestbuy and the price is twice as much as any cell phone store. Doesn't make sense to me at all. Why would I want to pay double and get zero incentives on trading in my older tech...

Best Buy is an alright store. They usually have good deals and the staff are helpful.