Frequently Asked Questions About Best Buy Montrose
How do I check product availability at the Montrose Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montrose Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montrose stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montrose Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2686 reviews)
Benjamin C
March 13, 2026
5 out of 5
One of the better laid out locations. Professional staff, clean organized building. Usually has what I need in stock. Solid sauce
William K
March 05, 2026
1 out of 5
Horrible !!!!!! Go thru hell trying to actually get a person on the phone!! Dealing with their "AI" assistant is horrible.
Response from Best Buy
March 05, 2026
Hello, thank you for leaving us a review. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #126055".
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Kelly M
February 14, 2026
5 out of 5
We worked with Takahi to find the best laptop for my needs. He was great, very knowledgeable, friendly and it felt like he went above and beyond. Thank you.
Robel M
February 03, 2026
5 out of 5
I walked in not knowing a thing about what’s new with tvs since I haven’t shopped for one in like 10 years. A young man named Omar approached me and was one of the most professional and kind person I have ever spoken to in a store. He broke down the ins and outs for me and asked me questions that I had no idea were important but in fact it helped me understand so much more. He got the guys out to my house and they hooked up all the surround sound he recommended and the new 83” and it was truly the best experience I could’ve had.