Was having problems with my new HP 7602 Printer. Took it to Store # 285 Akron OH and met with Geek Squad agent Molly. She was the best. Swapped out my defective printer for a new one and was very focused on solving my problem-and with grace and Style! Kudos to Molly at the Geek Squad in store service deaks at store #285 !!
Ordered online & picked up in store. Order was ready in a few minutes. Competitive price as well.
I bought 2 new TVs and the staff was so helpful and knowledgeable! Go see Ian in tvs.
My husband and I went into Best Buy today to look at appliances and a TV for our new house. Right from the start, the associates at Best Buy were extremely helpful. We initially met with Jonah in appliances, who gave us great information and recommendations for appliances to match our specific needs. We then went over to TV's and worked with Ty, who was extremely knowledgeable and was great at explaining the technology and specifications of the TV we wanted in a way that was super understandable. When we decided to purchase the appliances and the TV, we worked with Ty and Zachary (the lead from appliances) on picking out all of the things we would need for our specific house. They were really invested in getting our business and went above and beyond to make the process of purchasing these four big items smooth, and with their managers sign-off, they made the numbers work for us. They were also super friendly, very congratulatory about the purchase of our home, easy to talk to, and professional. I would happily recommend anyone who is looking to make big purchases go to this Best Buy location for great customer service and a great experience.