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Frequently Asked Questions About Best Buy Montrose
How do I check product availability at the Montrose Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montrose Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montrose stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montrose Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2693 reviews)
Danny H
March 31, 2026
1 out of 5
Was lied to by Geek Squad and their website about coverage for a device recently purchased. Very deceitful business practices. Do not purchase into their rewards program for coverage. When you pay up front for a year they automatically cancel your coverage even if you pay for the entire year up front and your year of rewards is still active. A predatory scam to encourage leaving auto renewal active and to take your money. Left in the very fine print of the rewards program disclaimers. (Even though I was told otherwise by the employee that coverage would stay active for duration of the year in the event of turning off or canceling auto renewal) Never doing business with this sham of a business again.
Response from Best Buy
April 01, 2026
Hi, Danny,
Thank you for taking the time to leave feedback for us regarding your recent experience. I can understand wanting accurate information on our Best Buy or Geek Squad Protection Plans, and we would love the opportunity to clarify.
So that we can help, send us a private message on any of the following social media platforms: Facebook (https://bby.me/3Ox654), X (https://bby.me/VRc1H7), or Instagram (https://bby.me/F2fx7z).
Please mention “Google review #137171” in your social media message.
We look forward to assisting you!
Joe M
March 31, 2026
5 out of 5
Great employees
Items in stock
Quick resolution to finding items
Bethanie F
March 30, 2026
5 out of 5
Got a Nintendo Switch 2 for my daughter's birthday.
Scott M
March 25, 2026
5 out of 5
Had what I needed in stock