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Frequently Asked Questions About Best Buy Montrose
How do I check product availability at the Montrose Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montrose Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montrose stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montrose Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2721 reviews)
I'm J
August 03, 2026
5 out of 5
Place is fine and people are nice but very little car audio and no car installs.
Sherri W
August 02, 2026
2 out of 5
Try to return a ring cam hasn't even been 60 days yet you shouldn't have to pay $30 to be a member to return something that's brand new that you just couldn't use in the end
Response from Best Buy
August 02, 2026
Hello, Sherri,
We understand that missing the 15-Day Return and Exchange Promise window for your return can be difficult. Some stores may provide an exception for unopened items as a return for a store credit if you would like to check with your local store manager. Please reach out in chat for support on any of our social media profiles below with Review 197090. Please note that our My Best Buy Plus and My Best Buy Total memberships provide an extended Return and Exchange Promise window for some items while active and not previous purchases outside the 15-Day Return and Exchange Promise Window. https://bby.me/1KlMxa
Facebook (https://bby.me/ofDqDL)
X (https://bby.me/9rF2xo)
Instagram (https://bby.me/pLUTUi)
Jon M
July 28, 2026
5 out of 5
The employees were pretty dope. Friendly and helpful as I lost my shit sitting outside stealing their WiFi trying to get my phone turned on.
Denise I
July 23, 2026
1 out of 5
Please stop shopping or buying products at theses stores. The customer service ia non-existent with all their vendors that they represent. Verizon....etc. never can contact anyone when you call corporate or the store direct. Thanks, denise
Response from Best Buy
July 23, 2026
Hi Denise,
Thanks for reaching out. We appreciate you sharing your feedback, although we certainly wish your customer service experience with us had been better.
To formally document your feedback and address any additional questions or concerns you may have, feel free to reach out to us on Facebook: https://bby.me/6ZFukQ, Instagram: https://bby.me/h54nre, or Twitter/X: https://bby.me/DiJDO4 and reference Google review 192246 in the details you provide.