I went into a Best Buy for the first time in a decade to pick up an online order.
Nothing really stood out to me positively or negatively because going with BB came down to price and nothing else. If Walmart, Target, Amazon, etc. had the TV cheaper, I would've went with them.
Response from Best Buy
August 18, 2026
Hi, Matt,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience finding the best deal possible. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #204988" for reference. You can find us here:
Twitter(X):
https://bby.me/2RVgBH
Facebook:
https://bby.me/oozfTL
Instagram:
https://bby.me/r0jOrh
Went in to buy a laptop and found one that suited all my needs. Abri was super helpful I wouldn’t have been able to make my decision without her help.
They greet you with A smile . Answer questions with that same smile. Very good vibes.
Horrible horrible store.
Was lied to when I purchased my cell phone.
Was told when I purchased my cell phone screen protector lifetime warranty for the life of the phone bring back in store and get free replacement.
Went back in there and was told they dont carry that protector any longer.
I said what I was told then by the manager there EDWIN that I was not told that then he went on to lie to me and numerous things and when I asked him about the things he was lying about he said Have a nice day sir and wouldent help me out.
BEST BUY IS A SCAM AVOID AT ALL COSTS.
ESPECIALLY AVON OHIO