kimberly f
September 13, 2024
Information and help in the store doesn't exist. Knowledge and suggestions of choices doesn't exist. I had to do my own research on line and purchase online. However I purchased a refrigerator and the delivery team was AMAZING. 10 Stars.
The men had a difficult situation and took the time and care to ensure quality delivery and set up - including removal. Those 2 men were the best.
Jason O
September 11, 2024
Received quality and efficient help from the geek squad.
Dylan T
September 05, 2024
Jay the manager has no people skills and was very dismissive of a straightforward return question. Offered no alternatives as a piece was missing from my order. Just said to return it or use it the way it is and walked away. Most Best Buy employees have been helpful in the past and really want to help the customer with potential solutions but this was by far my worst experience as a frequent Best Buy customer. May be my last time shopping this Avon location.
Response from Best Buy
September 05, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64163705. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob
Bought a small wireless keyboard. Unboxed it at home and the keys are filled with dirt and dust, the back was covered in something brown and sticky. It literally looked like someone had used it for 3 years without cleaning it then returned it to the store, and then they just threw it back on the shelf and sold it to me as if it was new. Its so disgusting it should have probably just been thrown in the trash. Oh and even if it had been clean, the keyboard still didnt even work. Bulldoze this store and build a park
Response from Best Buy
August 29, 2024
Hello, Julian,
Thank you for providing your feedback Google my Business. I understand purchasing what you though was a new item only to find out it used and returned is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention " Google Review 64134604", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay