Bait & Switch on Trade In. I tried trading in my console, but this store would not honor the amount quoted from their website. The console was in like-new condition with all required accessories.
Chuck is my GOAT - Beautiful man, beautiful personality.
Just no. Terrible service, mostly due to leadership. I asked for the manager-- the salesperson went and talked to her. She looked at me from like 30 feet away and turned away, so I never got to speak with a manager. Never had that happened to me before, where the manager would not approach the customer in an escalation situation.
I honestly feel bad for the team here, since it's obvious the managers can't be bothered to do their job. Just spend your money elsewhere and you'll get better service for the same price.
Jason and Aubriana were awesome at helping me purchase a laptop!! Highly recommend them as they were both very knowledgeable