Great place nice employees very helpful
Found a watch band I needed
Very rude place workers were terrible the manager not so bad
Response from Best Buy
January 02, 2025
Hi, Ricky,
Thank you for taking the time to leave a review. We know customer service can really make or break a visit to the store. We want all of our customers to feel welcomed and assisted when you take the time out of your day to come into our stores. If you require assistance or want to formally document your visit, please consider sending a message on social media along with your name, phone number, email, and Google Review 64633182.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Warm Regards,
^Meghan
Worst experience with the manager, Bashar, ever! Purchased a new TV that had defective software and a defective remote and after an hour and a half with a defective customer service who's only suggestion was to return it directly, the store supervisor, Bashar, was unwilling to do anything to compensate for the huge inconvenience and was rude and condescending on top of everything else. Do not recommend Best Buy for anything!
Response from Best Buy
December 31, 2024
Hi, Patsy,
I can imagine your disappointment with discovering your TV did not work as it should and would be happy to look into what you've experienced. Please send a private message with your name, phone number, and email address to our team via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy). Be sure to mention Google Review 64626981.
Sincerely,
^Tina