It's like nobody worked here. I went to the desk and I asked for help in the audio section. I stood there 15 minutes. I went over and I found an Alexa that I wanted to purchase and I went to the one register that was open, and I stood in there. In line for another 15 minutes, while the cashier talked on the phone to somebody. As another customer was waiting in front of me.Horrible
Response from Best Buy
July 08, 2026
Good Evening, James,
We definitely understand how you are feeling after waiting for assistance, which you did not receive. We would be happy to review this situation in depth with you. Please contact our team by sending us a private message on social media that includes your Google review case ID: #184830.
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Strong analysis and diagnostics pertaining to my question and computer issue.
Issues with phone. Place bought it from was little help. Told me to go to best buy. The geek squad tech,will, had fixed in under 5 minutes. So helpful. Thank you.
I ordered online and the pick up was pretty fast