Best Buy sells broken tvs. They work for about a month and then when you try to return it, they make disabled people jump through hoops. Worst experience. I'm contacting BBB.
Response from Best Buy
June 01, 2026
Hello ,
We can see why you’d be upset if your items was damaged. We would like to look into this for you and see is we can assist in any way. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #159732 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/MwNDsp)
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If you ever want to go to a fun store just to look at things. Best Buy is the place! The amount of different electronics they have is insane. Xbox, playstation, switch, newest led tvs with built in ai, laptops, desktops, tablets, 3d printer stuff, cell phones, refrigerators, wifi networking, vacuums, scooters, washer and dryers.
I literally just go here for fun, its rediculous how they still charge like $35-45 for an hdmi cable when you can get one from amazon for 5-10. But their store layout is amazing and very fun to look at so I just go with my friends so we can see all the newest tech and then we price shop for it online. The best day to shop at bestbuy is on black friday imo.
Employees are always nice so I give a 5/5 for the experience and I actually used to buy a ton of stuff here from when I was younger and it was good quality.
I’ve heard a lot of mixed reviews about the geeksquad so probably wouldn’t use that service but if was ever in a pinch and needed an electronic would def check here first.
Came in yesterday to buy a new TV & a sound bar. Colin greeted me quickly and helped me find exactly what I was looking for.
If had know that you deliver via door dash I would have not ordered. I cannot trust them with food. But by the time we find out that it is through door dash it is too late to cancel. I’m just going to return the product and will have to find a new company to buy gadgets from. In my IT job when customers ask if Best Buy is an ok place to get IT components and pc’s I will now be changing my answer to a hard no. It’s kind of shameful that you associate with someone like DoorDash my opinion of you has dropped significantly..