henry h
September 02, 2026
Had to go find someone to help me
Response from Best Buy
September 02, 2026
Hello, thank you for leaving us a review. Being able to ask questions about your electronics before purchase is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #217261".
Facebook (https://bby.me/UZVxJl)
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What a shame that I cannot call into the store and talk to a human. I had a great experience working with a salesperson and want to make the purchase. Too bad - I cannot ask 1 more question of the person I worked with. I will go elsewhere to spend my $6,300. Best buy - your terrible customer experience cost you money!
I went into a Best Buy for the first time in a decade to pick up an online order.
Nothing really stood out to me positively or negatively because going with BB came down to price and nothing else. If Walmart, Target, Amazon, etc. had the TV cheaper, I would've went with them.
Response from Best Buy
August 18, 2026
Hi, Matt,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience finding the best deal possible. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #204988" for reference. You can find us here:
Twitter(X):
https://bby.me/2RVgBH
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https://bby.me/oozfTL
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https://bby.me/r0jOrh