Ordered phones online, unavailable in Boardman so we drove to the Niles store. Ciera greeted us at the door and was amazing. She was so helpful and pleasant, she helped us transfer our phones to the new ones. It was well worth a trip to have an associate be so helpful and welcoming 😀
The salesperson was ignorant about basic computing concepts. He told me the apple ecosystem gives the MacBook more memory than the 16gb that comes with it.
I recently relocated, and this store is the closest one for me to shop at. I’ve made 5 trips here and I have never been asked by any associate if I needed help. I have even been ignored by employees when trying to get some help. These are the rudest Best Buy employees that I have seen.
Great store friendly and knowledgeable associates I give 4 stars because of high prices