Shawn P
September 07, 2025
Don't come here unless you want someone to pressure you for 15 minutes about some Best Buy Warranty. Should have just bought online.
Response from Best Buy
September 08, 2025
Good morning,
Though our Geek Squad Protection plans do have many great benefits, we realize they may not be right for everyone. Hearing that you were being pressured so much isn't something we like, and we'd like to learn more about this. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/9lbm8p), Twitter/X (https://bby.me/4a4yyr), or Instagram (https://bby.me/io1b7m). Please also mention your "Google review #40918" in your message.
Susan S
September 07, 2025
They have a lot of staff and everyone of them that walked by me asked if I needed help. Amazing customer service. Although the geek squad guy seemed a little irritated that he had a line of people upon opening.
Excellent service on an exchange at this Best Buy location, specifically with Alex at the Geek Squad desk. After some really bad customer service at the Fields Ertel location, I scheduled an appointment here and they took care of me really quickly and comfortably! Great job.
System took us right to our destination, even told us what lane to be in for best access to driveway. Thank you