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Frequently Asked Questions About Best Buy Eastgate

How do I check product availability at the Eastgate Best Buy?
How do I check my order status?
My local Eastgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eastgate stores’ holiday hours?

Recent Reviews

4.1
(2730 reviews)
John H
July 25, 2026
1 out of 5
Do not make purchases from this store and be hesitant about purchasing from Best Buy in general. Tried to use Best Buy Credit Card and 18 month financing with a zero balance on card and superior credit. Made the purchase on my phone. The order was accepted and then rejected within a minute. Phone calls to Citi eventually led to a live person stating they did not decline. Calling store directly takes you to a bot that gets you to a live person who is not at the store. They have no way of calling the store to find out why it was cancelled. I'm trying to give Best Buy 2k of purchases and this is what happens. What a joke. Off to Apple Store and I will no longer be back to Best Buy. Addendum to reply: What application process??? I have had Best Buy Credit card for 10 plus years and no problem. I don't need someone to listen, I need someone who can fix the problem when it is occurring.
Response from Best Buy
July 25, 2026
Hello John, We can see why you’d be frustrated with your application process. We would like to see if we can answer any question you may have regarding this process. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #193293 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/XxLjFg) • Twitter/X (https://bby.me/yepLdy) • Instagram (https://bby.me/deb8H6)
Jim V
July 23, 2026
5 out of 5
Very helpful
Harry T
July 20, 2026
1 out of 5
Place has gone downhill. Their salesman - especially the obnoxious dude pushing LG TVs - just get in your way. They didn't have in stock what was listed as in stock on their website, for 3 different items. And I wanted a simple USB connector that they didn't have.
Response from Best Buy
July 20, 2026
Hello, Thanks for sharing your feedback with us. We understand having someone pushing you into an item that you don't want and the ones you did want, not being in stock, as expected, isn't welcome. We'd be happy to review this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/lrConx), Twitter/X (https://bby.me/BC63ZK), or Instagram (https://bby.me/ENXUSW). Please also refer to your "Google review #190705" in your message.
Jake K
July 19, 2026
5 out of 5
Cool place got a cheap tv

About Best Buy Eastgate

bestbuy.com