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Frequently Asked Questions About Best Buy Eastgate

How do I check product availability at the Eastgate Best Buy?
How do I check my order status?
My local Eastgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eastgate stores’ holiday hours?

Recent Reviews

4.1
(2661 reviews)
Jon H
January 27, 2026
1 out of 5
Awsome place but they lied about my payment due date for my citi bestbuy card so ive been making late payments and it killed my credit so id definitely wouldnt get the best buy card, now im paying double for a product that should have been paid off cuz they lied... apparently the payment isnt due date of purchase 😑
Mark E
January 15, 2026
5 out of 5
Ordered on line for a lower price from Amazon picked up at Best Buy an hour later ! Quick in and out as it should be !!!
Betty L
January 06, 2026
5 out of 5
Braeden Apostolos, Verizon Specialist was a great help to me and deserves recognition for his expert handling of my complicated issues. Mandi was also very understanding. Thank you sooo much.
William H
January 05, 2026
3 out of 5
Its best buy i was there for something that wasnt in stock. Biggest complaint is always being met at the door with someone that wants to know why im there and wants to help or convince me I need a credit card. If I needed something id ask.
Response from Best Buy
January 05, 2026
We understand the frustration when your experience shopping with us did not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/ikyfsp), Twitter/X (https://bby.me/ay7gby), or Instagram (https://bby.me/d7qgh8), and mention your Google review, 100854.

About Best Buy Eastgate

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