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Frequently Asked Questions About Best Buy Colerain
How do I check product availability at the Colerain Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colerain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colerain stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colerain Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2501 reviews)
Leonel T
August 19, 2025
5 out of 5
Buenos descuentos
Rodney C
August 13, 2025
1 out of 5
I used Best buy for my electronics. I would strongly recommend buying from the cheapest. Do not purchase any best buy package plans. The one time i try to use the plan i have a hardware issue that best buy sends out for repair. I canceled the service and grabbed the laptop and left. They want appointments for everything. Funny thing is you wait lol. I diagnosed the computer and waited two days for my diagnosis to be confirmed I need a new key board but we updated you 😆
Response from Best Buy
August 14, 2025
Hello Rodney,
Sorry that you repair did not go so smoothly. Normally it's quick and easy process, I understand why you left the review you did. I'd like to see if I can help. When you get a second can you contact me through social media, you can find us at a Social Media platform listed below and reference Google Review #29048 in a private message to get started.
Facebook (https://bby.me/rxz08g)
Twitter/X (https://bby.me/v2r7ib)
Instagram (https://bby.me/753i4f)
Thanks,
^Ezra
Dan O
August 07, 2025
2 out of 5
I went in to buy 3 major appliances. Couldn't get anyone to help me.
Response from Best Buy
August 07, 2025
Hello, Dan,
Thanks for taking the time to write a review! We completely understand how it feels when you don't get the service you deserve. We aim to create a place where everyone feels welcome and gets the help they need for a great customer experience. Your feedback is super valuable to us, as it helps us continue to grow!
To formally document your concerns, or share any additional feedback, feel free to reach out to us on Facebook (https://bby.me/3wfgtz), Instagram (https://bby.me/4cehjz), or Twitter (@BestBuySupport). Be sure to mention your Google review 25866.
Kind regards,
^Pre
Joseph T
August 04, 2025
5 out of 5
I bought an amplifier, 6cd changer / Sony and speakers. Jay a salesman was very helpful and got me exactly what I needed. Best service that I have had since the 1970s.