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Services Offered
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Frequently Asked Questions About Best Buy Colerain
How do I check product availability at the Colerain Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colerain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colerain stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colerain Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2491 reviews)
JamEs M
July 30, 2025
5 out of 5
Good experience product was in view easy to grab & go no long wait at all in & out quick like I wanted.
Nicholas G
July 27, 2025
5 out of 5
I was shopping for my semi truck and Gavin was very helpful. He was making sure that I got the right product of what I needed and what will work. He's an amazing guy and deserves a raise...
Cynthia W
July 26, 2025
5 out of 5
Great store for your electronics. Great prices and hours
Sunil C
July 17, 2025
1 out of 5
I wouldn’t suggest this Best Buy location for purchasing anything. The customer service was disappointing—there was no proper assistance or interaction from the staff. It felt like customers were being ignored. If I could give 0 stars, I would, but unfortunately, that’s not an option.
Response from Best Buy
July 17, 2025
Hi, Sunil,
Customer service is extremely important to us. Hearing that you were not provided impeccable service is concerning. This is not how we want customers to feel when choosing to shop at their local Best Buy. Please connect with our support team by sending a private message or DM with your full name, phone number, email address, along with mentioning Google Review #17016.
Send your message using one of the links below.
Facebook (https://bby.me/wj4oep), Twitter/X (https://bby.me/0r3lue), or Instagram (https://bby.me/c1sxyi)
Sincerely,
^Tina