'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Colerain
How do I check product availability at the Colerain Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colerain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colerain stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colerain Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2569 reviews)
Doug B
March 09, 2026
4 out of 5
Customer service rep knowledge can be hit or miss. We never found an AT&T phone specialist so couldn't get help with our upgrade request. I asked some OLED vs QLED questions and the CSR fumbled with answers. The other day, A CSR helped me with OLED & QLED questions who did have the answers. It just depends on who you talk to sometimes. Overall, They try and generally provide good service. Definitely can't get help on Amazon with these types of questions.
Amina L
March 05, 2026
5 out of 5
I just bought a washer and dryer set from here. I was greeted as soon as i walked in. I told the S.A. What I was looking for, he pointed me in the direction and called another associate that work in that department to help me out with any questions. After telling the associate what I was looking for we look at a few options and I didn’t see anything I wanted so he looked online for me. Ultimately, I found what I was looking for because my sales associates was so helpful! This location has great customer service.
Elizabeth M
March 01, 2026
5 out of 5
tl;dr Braeden, the Verizon Specialist at the Colerain Best Buy, is the best!
I'll confess: I was already a little bit annoyed about having to go to the Colerain Best Buy. I had tried to order a phone that went out of stock while they were processing my order, which meant that my eligible phone upgrade was no longer available. It was a mess. Braeden was able to immediately get us sorted. He was able to find my original order to confirm that it had been canceled to restore my upgrade, and he personally hunted down one of the last eligible phones to ensure that it didn't get snatched up while we got everything sorted out. He walked me though the data transfer, trade-in, and factory reset processes. He was extremely knowledgeable, extremely patient, and all around lovely to work with.
In addition, he helped my mom with some account questions that she was having trouble getting answers to and helped her sort out some issues with one the phone lines on her plan. Finally, he helped us find and choose an insurance policy for our phones that ensured we'd be fully covered based on the ways we use our phones. As I said, I was initially not happy about having to go all the way to the Colerain Best Buy, but Braeden really changed my mind. It was well worth the drive and it is now likely to be my chosen Best Buy in town!
Michael
February 12, 2026
3 out of 5
Wallet is closed until RAM prices go down. The shortage is for enterprise gear not consumer stuff. Its an excuse to charge more.