Frequently Asked Questions About Best Buy Colerain
How do I check product availability at the Colerain Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colerain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colerain stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colerain Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2390 reviews)
Dean S
November 20, 2024
5 out of 5
DOES NOT HAVE A PREMIUM HOME THEATER LISTENING ROOM
Cheryl H
November 19, 2024
1 out of 5
The Store Associate told me I could get a refund if the price dropped for Black Friday. 17 days later the store wouldn't honor the price drop. The Store Manager wouldn't offer the refund for the promise their employee made. They have lost my business and I wouldn't recommend them to anyone. STAY AWAY and shop with a business that cares about their customers.
Response from Best Buy
November 20, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to keep a close eye on my finances, and price matching can mean so much. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64447643".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
lawrence t
November 19, 2024
3 out of 5
Was out of stock but referred me to Fairfield Township store.
Response from Best Buy
November 19, 2024
Hi, Lawrence,
Thank you for sharing your experience. I can understand how important it is to locate an item you are in need of quickly. If you were unable to find it at the Fairfield Township, Ohio location, or if you need further assistance, please send us a private message using the links below. Kindly include your full name, phone number and email address. Additionally, mention your Google review 64444725.
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/bestbuy)
Kind regards,
^Pre
Jody M
November 18, 2024
5 out of 5
The electronics here are made with quality plus you get the geek squad! Thanks best buy for supplying my family with entertainment!