Best Buy Colerain

It's Best Buy. You know what to expect. Good service for the most part.

My old phone screen died within two months of purchase, thankfully from Amazon so I could return it. Hoping for a quick replacement, I went to Best Buy — big mistake. • I was ignored on the sales floor until a polite young associate helped me, only to be yelled at by a manager and told to put the phone back while I waited another 20 minutes. Meanwhile, four associates stood idle at unused terminals. • The shelf tag clearly said $94.00, but at checkout the phone rang up at $141.00. I needed a phone urgently, so I went through with it, but this kind of bait-and-switch pricing is unacceptable. • To make matters worse, the checkout device bombarded me with ads and solicitations — a money-grabbing tactic that felt insulting after such poor service. Bottom line: Don’t shop here if you’re in a hurry or expect the shelf price to match the register. Between rude management, wasted time, and misleading pricing, this was one of the worst retail experiences I’ve had.

This place has come a long way. Customer service is way better. They seem to always be stocked. Just great place. I always buy my console's and TV's from here. So I'll see ya again wen ps6 comes out

The items I wanted purchase are from 3rd party sellers, and only be purchased online... 17 miles of wasted driving.