Alexandria- 4
February 05, 2026
I purchased a $600 Laptop computer, a $400 Playstation 5 and a 2 year Best Buy Geek squad Membership. I made an appointment to come in to meet with a member of the Geek Squad to assist me with setting up my Laptop for the 1st time. However, there weren't enough workers, so, I rescheduled my appointment for a day or 2 later, to simply drop off my New Laptop. Again, there was only 1 worker working in the Geek Squad section. I was very disappointed in the Customer Service available those 2 times. Especially after I made a few recent purchases.
Lots of empty racks there.
Kristin “
January 26, 2026
I walked in and walked out 20 mons later with exactly the electronics I was looking for. The associate was knowledgeable and kind and answered all my questions thoroughly. What he didn't know he looked up immediately and was able to provide me with more concise knowledge on the type and brand of laptop to purchase. I would definitely recommend anyone seeking merchandise to start there
Amazing electronics and TV's