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Frequently Asked Questions About Best Buy Fields Ertel

How do I check product availability at the Fields Ertel Best Buy?
How do I check my order status?
My local Fields Ertel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fields Ertel stores’ holiday hours?

Recent Reviews

4.2
(2437 reviews)
Harris B
February 19, 2025
1 out of 5
It’s closed permanently.
jon b
February 12, 2025
3 out of 5
Couldn’t find the radar detector (escort redline 360c) in store or apple car play products however worker’s are kind
Response from Best Buy
February 12, 2025
Hey there. Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you message us, please include your full name, phone number, email, and reference your Google review number #64807338. Regards, ^Jason
Kristi W
February 11, 2025
5 out of 5
Easy order pickup. Great product as well.
Athena J
February 08, 2025
3 out of 5
Not thrilled how the pre order of the new samsung phone handled had ordered 2 new phones with expected pickup the day the phones launched on Feb 7th only to get email that it was taking longer then expected.then later that day feb 7th get another email just saying was delayed no time frame of when it would be available. Now I get there could have been a bigger response to this new phone but there system. Should know how many pre orders were done and how many phones they had available for this and adjusted pick up days to match when would be available
Response from Best Buy
February 08, 2025
Hello, Athena, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64790836. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64790836 Thanks, ^Ezra

About Best Buy Fields Ertel

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