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Frequently Asked Questions About Best Buy Fields Ertel

How do I check product availability at the Fields Ertel Best Buy?
How do I check my order status?
My local Fields Ertel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fields Ertel stores’ holiday hours?

Recent Reviews

4.2
(2423 reviews)
Renee S
January 02, 2025
4 out of 5
Late Christmas shopping. Was fast checking out. Everything went smoothly
Edgar V
December 31, 2024
5 out of 5
Gran variedad de productos electrónicos, ambiente agradable y personal muy atento y amable
Matt H
December 30, 2024
4 out of 5
Modern style store. Somewhat friendly staff. Jerks about price match, apparently not as competitive as their signage suggests.
Isaac S
December 29, 2024
1 out of 5
Phones and electronics customer service sucks. Been waiting for help for atleast 10 minutes can't get help. Asked one of the employees if he was free to help, got a no.
Response from Best Buy
December 30, 2024
Hi Isaac, Thank you for sharing your experience. We understand how frustrating it must have been to wait for assistance and feel like you couldn’t get the help you needed. Your feedback is important to us, and we want to make things right. We would love the opportunity to report your concerns on a corporate level and explore how we can improve your future experiences. To help us assist you further, please send us a private message on one of the following Best Buy social media accounts: Facebook: facebook.com/BestBuy X (formerly Twitter): twitter.com/BestBuySupport Instagram: instagram.com/BestBuy When reaching out, kindly include your full name, phone number, and email. Please also mention that you're reaching out regarding your "Google Review" and include the conversation number 64622757 so we can quickly identify and assist you. Thank you for taking the time to provide this feedback. We look forward to helping you. Best regards, ^Magee

About Best Buy Fields Ertel

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