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Frequently Asked Questions About Best Buy Parma

How do I check product availability at the Parma Best Buy?
How do I check my order status?
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Parma stores’ holiday hours?

Recent Reviews

4.1
(5036 reviews)
Perla S
October 07, 2025
1 out of 5
👎 Disappointing Customer Service I recently visited the store and had a very frustrating experience with customer service. Although the staff was available, I encountered a severe lack of willingness to help with my inquiry. Their attitude was disinterested; they refused to find a solution or invest the time necessary to resolve my issue. I felt like they simply wanted to get rid of me instead of providing the service expected from such a large store. It's very disappointing to see such apathy from the staff.
Crypto K
September 19, 2025
1 out of 5
Spent 60k here on Tvs etc. for 2 homes. Came back to Reset a laptop I bought here too and they wanted to charge an additional 240 or a membership for 170. NO THANK YOU. YOU JUST LOST A GREAT CUSTOMER
Response from Best Buy
September 19, 2025
Hello, Thank you for sharing your concerns with having to pay for services available in store. I can understand that having to pay for a service like resetting a laptop can be expensive. These costs are applied to all customers, and you can always complete the reset of your computer at home if you would prefer. Please do reach out to us at any of our Social Media Profiles below if you have any other questions or concerns we can support you with review 45265. Facebook (https://bby.me/akp3ey), Twitter/X (https://bby.me/2vnhk8), Instagram (https://bby.me/l6fb4a)
Chepe h
September 17, 2025
5 out of 5
Friends and family
Robert S
September 07, 2025
5 out of 5
The store associates and the Geek Squad are super friendly and help you. They help you figure out what you need and how to find it readily. They are far more helpful here than the North Olmsted store.

About Best Buy Parma

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