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Frequently Asked Questions About Best Buy Parma

How do I check product availability at the Parma Best Buy?
How do I check my order status?
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Parma stores’ holiday hours?

Recent Reviews

4.1
(5117 reviews)
Patrice W
March 16, 2026
1 out of 5
Very disappointed, I ordered a tv and it is pixelated when I got it. I am eligible for a refund or return which I have in writing on my account but they won’t honor my return for an exchange. So I won’t be purchasing anymore products from any Best Buy stores.
Response from Best Buy
March 16, 2026
Hey there, Patrice, We understand your concerns surrounding your recent television purchase. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/qoYUqJ), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #130065".
Jason C
March 13, 2026
1 out of 5
By far the worst customer service I’ve ever experienced walking into a store. The customer service representative at the front was rude and condescending. Her advisor had to walk up and tell her to actually look something up instead of staring blankly.
Homeskol
March 12, 2026
1 out of 5
This place sucks, nobody wants to do anything.
Response from Best Buy
March 12, 2026
Good Afternoon. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience looking for assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #128552" for reference. You can find us here: Twitter(X): https://bby.me/Cj6qOH Facebook: https://bby.me/Y7yAIi Instagram: https://bby.me/i2L9tp
Deb C
March 07, 2026
5 out of 5
Customer service was extremely helpful on my return. Awesome!

About Best Buy Parma

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