How do I check product availability at the Parma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5176 reviews)
neal g
August 23, 2026
1 out of 5
Bait and switch they advertise item's they don't have cheap. Then tell you we don't have it but go to the website and for a 110.00 dollar more then the in store price you can have it on Thursday.
Response from Best Buy
August 23, 2026
Hello Neal,
Thank you for sharing your feedback. It's disappointing to hear that the product you were looking for was unavailable and that you left feeling misled by the pricing and purchasing options presented.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/1ECIXw)
Twitter/X (https://bby.me/5bLVLD)
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When reaching out, please reference your Google Review 208873.
Daniel W
August 22, 2026
5 out of 5
This has the best scratch and dent outlet in Cleveland. 150+ items
Louise B
August 14, 2026
5 out of 5
I needed help removing the hard drive from an old desktop computer. I did have to make a reservation to bring it in, but the technician was extremely helpful