How do I check product availability at the Parma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5221 reviews)
Lucas M
November 12, 2026
1 out of 5
Geek squad called me and told me to come in for a repair and the repair person wasn’t there. I had to come in multiple days later, and I wasted around 30 dollars on an uber for the appointment.
Response from Best Buy
November 12, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations with your Geek Squad appointment. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/B3YeVU), Twitter/X (https://bby.me/UFUPyk), or Instagram (https://bby.me/ILbGyg). Please include the Google Review reference number #253919 when reaching out.
M G
November 08, 2026
3 out of 5
Prices are high.
Christina F
November 01, 2026
5 out of 5
Absolutely love this Best Buy, the staff is the friendliest I've encountered in my travels and I've visited a lot of Best Buys!
Paul M
October 21, 2026
4 out of 5
Decent enough. Well stocked and organized, neat. Friendly staff