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Came into buy an apple air tag asked to get it out of the case the person names aryan went up Front stood there with his bud for 5 mins while I waited.
Then I wanted to buy a AirTag keychain for it. It rang up at $30 when It was marked 9.99 He didn’t try to offer a solution for me said it is what it is.
Then I looked online and seen it was 19.99 there.
So either way very unhelpful and I felt like I was a burden and not a long time customer considering I’ve bought every electronic from them for the past 10years. Unlikely to keep buying from this store
Response from Best Buy
June 03, 2026
Hi there! It is concerning to hear you did not have the positive shopping experience we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/zH2x2t), Twitter/X (https://bby.me/FJC52u), or Instagram (https://bby.me/w3jucd). When reaching out, please be sure to include Google Review number 160245.
Thanks.
It's in a good location store layout is good staff is a bit intimidating.
Response from Best Buy
May 29, 2026
Hey there,
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/WBGIaL), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##158795"
Very helpful associates...all the great products and services