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Shop our new Major Appliance Outlet
Located in our Parma store and enjoy exclusive savings on top tier brands.
Services Offered
Geek Squad Services
Apple Shop
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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Parma
How do I check product availability at the Parma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5127 reviews)
Katie K
April 19, 2026
4 out of 5
Luis from Verizon and Priya from Apple were incredibly helpful while switching over my phone service. They were both highly knowledgeable about Apple products as well as Verizon services, which made the whole process smooth and easy. If you visit this Best Buy, I definitely recommend working with them!
Munn S
April 17, 2026
1 out of 5
Jake the manager absolutely worst guy to deal with avoid him at all cost
Response from Best Buy
April 17, 2026
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/wg7UF1), Twitter/X (https://bby.me/CndhZG), or Instagram (https://bby.me/ljNPAI). Please include the Google Review reference number #142677 when reaching out.
Jennifer C
April 13, 2026
5 out of 5
I came to Best Buy to browse what’s on sale. I was greeted and helped by the sweetest young lady named Hailey. She was very helpful and nice and answered all my questions
Liz R
April 11, 2026
1 out of 5
We bought appliances from the open box section. None of them stated any issues with them. We ordered delivery and installation; the delivery guys did not install them. Just dropped them off and ran away. Then we called for someone to install them. The first installation guy that came out said only 1 appliance was functional; the rest needed parts ordered to be fixed. The repair guy for the oven then said 2 appliances were functional (other than the oven). The installation guy for the dishwasher was supposed to order a part and schedule our repair service. Instead, he scheduled another installation for our dishwasher instead of a repair because he did not order our part. So now we have to repeat the process with a different person. It’s been about a month since we scheduled to have our dishwasher delivered and installed. Unacceptable.
Response from Best Buy
April 11, 2026
Hello, Liz,
Thank you for taking the time to reach out to us here to share your feedback in this concern. We understand how important major appliances can be, and we would like to take a closer look into this with you to document any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 140634.
Facebook (https://bby.me/sYzYzg)
Twitter/X (https://bby.me/flKEeN)
Instagram (https://bby.me/UIcrn2)
We look forward to assisting you there.