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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M10.94,2.5c-2.11,0-4.5,0.4-6.52,1.3C2.54,4.65,1,6,1,8.24c0,1.18,0.44,2.31,1.25,3.16c0.55,0.5,1.43,1.36,3.72,1.86%20c1.03,0.22,3.22,0.57,5.41,0.8c2.19,0.23,4.31,0.43,5.18,0.67c0.69,0.18,1.85,0.41,1.85,1.72s-1.22,1.69-1.44,1.78%20s-1.68,0.76-4.32,0.76c-1.75-0.05-3.48-0.35-5.14-0.88c-0.98-0.35-2.02-0.81-2.98-1.99c-0.39-0.55-0.6-1.21-0.62-1.89H1.53v6.69%20h2.65v-0.91c0-0.07,0.02-0.13,0.05-0.19c0.03-0.06,0.08-0.11,0.14-0.14c0.06-0.03,0.12-0.05,0.19-0.05c0.07,0,0.13,0.02,0.19,0.05%20c1.25,0.54,2.55,0.96,3.88,1.26c1.39,0.29,2.3,0.5,4.03,0.5c1.83,0.03,3.65-0.22,5.4-0.76c1.16-0.32,2.25-0.86,3.21-1.58%20c0.54-0.41,0.98-0.95,1.27-1.56c0.3-0.61,0.45-1.28,0.45-1.96c0.01-1.29-0.49-2.54-1.39-3.46c-0.5-0.48-1.08-0.88-1.71-1.17%20c-0.68-0.31-1.39-0.55-2.11-0.74c-1.38-0.34-4.47-0.76-5.95-0.91C10.29,9.14,7.6,8.92,6.52,8.59C6.19,8.48,5.53,8.17,5.53,7.4%20c0-0.55,0.3-1.01,0.9-1.39c0.95-0.6,2.88-0.97,4.89-0.97c1.94-0.02,3.87,0.35,5.66,1.11c0.48,0.21,0.93,0.48,1.35,0.8%20C19,7.52,19.47,8.3,19.65,9.17h2.14V3.35h-2.39v0.68c0,0.22-0.22,0.5-0.65,0.27C17.68,3.73,14.65,2.52,10.94,2.5z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Parma
How do I check product availability at the Parma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5178 reviews)
Shamarra B
August 29, 2026
5 out of 5
Our refrigerator broke, and we needed a new one immediately. After comparison shopping, I decided on Best Buy, because they had the soonest delivery time and the price match guarantee. Alejandro was the associate who helped me, and he was exceptional! He took out the time to thoroughly explain the delivery process, and answer my all of my questions about the appliance. When I had a question he didn't immediately know the answer to, he took out the time to find the answer. He also went over all of my financing options, explained the details their Protection Plan, and more. He was patient and thorough. Alejandro went above and beyond!
Our fridge was delivered on time, just as expected. Xavier and Jackson were friendly, professional, and super fast with the installation! They did whatever it took to get our refrigerator into our kitchen, including removing doors and replacing them back!
We don't have to purchase large appliances very often, but they made the experience very pleasant and seamless!
Tracy P
August 27, 2026
1 out of 5
Poor customer service.
Response from Best Buy
August 27, 2026
Good Evening, Tracy,
We would be happy to review these concerns regarding the experience you had while in the store. Please start by sending our team a private message on social media that includes your Google review case ID: 213079.
- Facebook (https://bby.me/ovnh9c)
- Twitter/X (https://bby.me/tJX8j2)
- Instagram (https://bby.me/4qfOqF)
neal g
August 23, 2026
1 out of 5
Bait and switch they advertise item's they don't have cheap. Then tell you we don't have it but go to the website and for a 110.00 dollar more then the in store price you can have it on Thursday.
Response from Best Buy
August 23, 2026
Hello Neal,
Thank you for sharing your feedback. It's disappointing to hear that the product you were looking for was unavailable and that you left feeling misled by the pricing and purchasing options presented.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/1ECIXw)
Twitter/X (https://bby.me/5bLVLD)
Instagram (https://bby.me/PjhWTK)
When reaching out, please reference your Google Review 208873.
Daniel W
August 22, 2026
5 out of 5
This has the best scratch and dent outlet in Cleveland. 150+ items