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Frequently Asked Questions About Best Buy Parma

How do I check product availability at the Parma Best Buy?
How do I check my order status?
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Parma stores’ holiday hours?

Recent Reviews

4.1
(4905 reviews)
Nancy M
January 27, 2025
1 out of 5
Came in to buy an SD card, thought I'd be in and out quickly. I was surprised to see they got rid of all their registers. I had to wait in the checkout/order pick up/ customer service line to check out. There was one girl working and the people in front of me were doing complicated returns. I should have to wait 15 minutes in one single line to quickly purchase one thing. They wanna be greedy and cut costs but it's making their business unstoppable. Ill just get it from Amazon.
Response from Best Buy
January 27, 2025
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64741190" and share your full name, email, and phone number. Thanks, ^Jacob
terry p
January 26, 2025
2 out of 5
Not as good as it use to be. I am not sure if they are going through a renovation. It's very empty and messy inside right now. They only favor apple products.
Gina Z
January 26, 2025
1 out of 5
The door person couldn't bother themselves to get me someone to help he just pointed us to the back of the store would be appreciative if you had someone that knew what they were doing he was more into talking to his fellow worker instead of helping it's just sad. Had no issues getting help at Target.
Response from Best Buy
January 26, 2025
Hello, Gina, Thank you for reaching out to us here on Google, and sharing your recent experience. We understand how important excellent customer service can be, and know we would be reaching out to share our feedback as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64733468 regards, ^Brandon
Brian N
January 22, 2025
2 out of 5
Get yourself some real customer service members over the phone best buy. I can barely understand your customer service rep and it’s taking over an hour on the phone to fix a simple problem. Do better because its a problem
Response from Best Buy
January 23, 2025
Hey, Brian. Thank you for providing your insight. We would like the chance to document your experience, and do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you message us, please include your full name, phone number, email, and reference your Google review number #64719315. Regards, ^Jason

About Best Buy Parma

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