How do I check product availability at the Parma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5009 reviews)
Rob
July 27, 2025
1 out of 5
Service staff inhospitable and quite frankly rude.
Response from Best Buy
July 27, 2025
Hey there, Rob,
We appreciate you reaching out to provide us with your feedback. I know how important it is to receive quality customer service, and I can understand your concerns surrounding your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/8k3ri6), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #21138" and share your full name, email, and phone number.
All the best,
^Jacob
Scott C
July 25, 2025
1 out of 5
Horrible
Response from Best Buy
July 25, 2025
Hi, Scott,
Thank you for leaving a review. We know it's disappointing when a retailer lets you down. If you are in need of assistance, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 20301 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
We look forward to hearing from you.
Kind Regards,
^Meghan
christine i
July 19, 2025
5 out of 5
Went online to purchase a ReMarkable tablet as a bundle. It was a breeze. Ready in one hour...was a sheer joy. In and out
Megan D
July 18, 2025
5 out of 5
Staff was friendly and they had what I wanted in stock.