I didn't know anybody worked there. Had to hunt someone down since NOONE was in any dedicated sales area, they were all clustered together up front being all buddy buddy with each other instead of doing their job. Then when I did find someone, they had to find someone who even worked in that dept. It's not just best buy, it's everywhere. These kids are a pandemic. Zero stars
Nice outlet store. Got a washing machine for $305.
Young sales lady is friendly and knowledgeable about computer products.
The sales rep didn't listen or follow instructions on getting me the phone and service I came in for. To busy trying to sell his personal Verizon product
Response from Best Buy
May 16, 2026
Hello,
Thank you for the review. We understand your concern with not getting the phone you wanted.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 153090