How do I check product availability at the Parma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Parma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Parma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5093 reviews)
Robin K
January 29, 2026
1 out of 5
I tried calling to find out if I could make a payment on my credit card in the store. I had to spend 4 minutes to get past the AI then I was transferred to India and they couldn't answer the question. REALLY?!?! Horrible customer service.
Response from Best Buy
January 29, 2026
Hello Robin,
Thanks for reaching out and providing your feedback regarding you attempt to contact us. We can totally understand why you might be frustrated by this. We would like to see if we can help and answer any questions you may have. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #110451 in a private message.
• Facebook (https://bby.me/1o9ezv)
• Twitter/X (https://bby.me/iqf0lg)
• Instagram (https://bby.me/kbjqsf)
Marvin W
January 25, 2026
3 out of 5
Best Buy is Best Buy!
Response from Best Buy
January 25, 2026
Hey there, Marvin!
We couldn't agree with you more! We would love to hear more about your time spent with us. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #108869 in your message. You can find us here:
Facebook (https://bby.me/agh36w)
Twitter/X (https://bby.me/6ikbss)
Instagram (https://bby.me/9gzjka).
Tony W
January 23, 2026
5 out of 5
Holly Esper/Paul Machnica are awesome partners very knowledgeable and they deserve a raise 🙂🙂🙂
John M
January 20, 2026
5 out of 5
What a lovely store! The employees are just the bestest ever. Brandon, Allie, Justin! Wow, just wow. They went above and beyond to make me feel like a dog gone VIP! I should have purchased a dang 111" G8 with 3 GSP plans and 2 credit card applications JUST because they were the nicest ever! I will definitely be coming back here! Did you know one of their employees was featured in a chicken calendar?!?! WOW a true celebrity hiding right under our lil noses in plain sight!!! Wow wow wow. A++++ keep it up, buttcups!