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Frequently Asked Questions About Best Buy Parma

How do I check product availability at the Parma Best Buy?
How do I check my order status?
My local Parma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Parma stores’ holiday hours?

Recent Reviews

4.1
(5076 reviews)
james j
December 21, 2025
5 out of 5
Had a hard time with their website. Went in and the staff was friendly and eager to help. Got what I wanted in under 5 minutes
Hudson's F
December 18, 2025
5 out of 5
The staff was very professional and helpful. I purchased a software for Microsoft Word
Kristen B
December 15, 2025
1 out of 5
So upset. I placed an online order. It didn't show that one of my items was coming from a marketplace until after I ordered it. I let it go because I figured Best Buy would only use trusted sources. I was completely wrong. I ordered a video game that came not secured in the case, you can hear the disc moving all around. I tried to return it and they told me I had to contact seller. I contact seller and they tell me to go to store and return it. Nobody will help me. Best Buy keeps turning me away and the seller won't respond to any of my requests. Be careful with any online ordering. I'm now out over $50 and have to go buy a new one before Christmas. I definitely will not be buying anything else from this place. This isn't the first time something has went wrong.
Response from Best Buy
December 15, 2025
Hello, Thank you for the review. We can understand your frustration with not being able to return your item. That is certainly not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 88746.
Klarc S
December 13, 2025
3 out of 5
The store is being remodeled or downsized and it seems the retail floor is about half of what it used to be. As usual with Best Buy, getting assistance is hit and miss. I think you're better of doing all your research and purchase online.
Response from Best Buy
December 13, 2025
Hello, thank you for leaving us a review. Being able to shop during construction is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #87238". Facebook (https://bby.me/r8hwng) Twitter/X (https://bby.me/h4zlop) Instagram (https://bby.me/slqh3o)

About Best Buy Parma

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