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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Polaris
How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3522 reviews)
Matthew C
November 18, 2025
5 out of 5
Bought and picked up a TV from this location. Unfortunately the TV was defective once unboxed. That being said, I appreciate the attentive and efficient work to help get it replaced once I brought it back. These things happen but this location made it a breeze to get me back on my way with a replacement. No hassle, in and out in about 20 mins with a new replacement.
Gene H
November 18, 2025
5 out of 5
Helpful knowledgeable staff for this transaction
Micah G
November 17, 2025
5 out of 5
They have virtually everything electronic related. Got som RayBan AI.
Gerson L
November 14, 2025
1 out of 5
This is the second time I’ve had an issue with something that I bought here and this time I’m fed up with the poor customer service, the lack of care for customer’s time and to help with an issue that’s no one’s fault but a bad product. I paid over $120 for a micro sd card and because it was purchased in May, they could not help. Took several employees to let my wife know and after about an hour, she was told, contact the manufacturer. Target would’ve replaced it no questions asked! They do care Best Buy does not at all! Their policy says 60 days and you’re on your own. Sad ! If I sold a product that was faulty, I would make sure I took care of my customer because they bought it from me not the manufacturer directly !