How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3547 reviews)
Grant N
December 30, 2025
5 out of 5
Employees are helpful, return was easy. The phone app is easy to use. The store is laid out well and it's easy to test out all kinds of tech.
Jeremy B
December 29, 2025
1 out of 5
Order for locker pickup and lockers were not working. Sent inside and order pickup line was not staffed had to wait in return line. Horrible customer service
Response from Best Buy
December 29, 2025
Hello, Jeremy.
We can understand wanting to have a fast and easy pickup experience. If you have any questions, please reach out to us on one of the social media platforms below. We ask that you also include your review number, 97423, in your message. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Blake
December 29, 2025
1 out of 5
Manager Bryan Dominguez is about as bad and simple as they come. Highly recommend doing business at ANY other store than this best buy.
Response from Best Buy
December 29, 2025
Hello,
Thank you for the review. We understand your disappointment with your interaction with the manager.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 97288
Cole c
December 26, 2025
1 out of 5
Terrible management, go in 20 minutes before closing (at 9pm on a Friday) oh sir we closed at 8pm today. Typical culture.