Best Buy Polaris

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Fast

I should leave a positive review regarding the exceptional service provided by an employee named Anthony. I've made numerous purchases at this store, but I've never received assistance as helpful as Anthony. I left the store with a new Samsung watch and in great spirits. Thank you, Anthony!

The most disgraceful customer experience I have ever had, not one employee attempted to assist anyone, but some teenager looking idiot was willing to walk by and tell us to get in line consistently for her, and then not man a register while another one left to scroll around on her phone and chit chat! On top of that the one member of staff running a single customer service line / register because they don't bother to have separate lines or staff for that, they have plenty of staff to stand around and chit chat though. Even though he could see the objects in this person's return were not opened, the box merely flapped open, he denied the return and then denied my screen protector replacement because I didn't have the old broken one even though the transaction date was almost a year ago which would allow someone with a functioning brain to see that I am not trying to scam screen protectors out of them, but they don't have staff that care about the customer at Best buy, they have staff that terrorize and antagonize the customer at Best buy. This place is a dump, and if you can find the product you need somewhere else, do it!!!!!!