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Frequently Asked Questions About Best Buy Polaris
How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3611 reviews)
Dustin J
July 15, 2026
5 out of 5
Went into Polaris store yesterday to look at 3D printers. Staff greeted us as soon as we came in and showed us where the 3D printers was, but then walked away. Had another young lady stop and ask if we needed help or any questions. (We did since we knew nothing about 3D printers). She was extremely knowledgeable, helpful and was not pushy at all. Her name was MALAK. She answered all of our questions. Once we decided on a model we wanted she went and got a cart, loaded it and took it to her register. We also ended up buying a tv and mount along with a few other items from her. If you go into the store ask for MALAK she is the only person I will deal with from here on out when I go into the store for anything!
Travis K
July 14, 2026
1 out of 5
You can no longer call location to ask about availability of certain items, wasting precious time and expensive gad just to find out if an item is available or on sale at any best buy location. I don't recommend doing business with best buy given this anti consumer and unprofessional policy
Karla M
July 11, 2026
2 out of 5
Stopped in to look for coffee pots .... Not a great selection and prices seemed a little high.
Response from Best Buy
July 11, 2026
Hi, Karla,
Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand wanting support locating a product.
Please send us a private message on any of the following social media platforms if you need assistance: Facebook (https://bby.me/s7wQpf), X (https://bby.me/FiruqM), or Instagram (https://bby.me/vUa4pj).
Please be sure to mention “Google review #186036” in your social media message.
We look forward to assisting you!
Edward O
July 11, 2026
2 out of 5
20 sales people all over but no help once got help seemed I was bothering salespeople. No more shop this Best Buy
Response from Best Buy
July 11, 2026
Hello,
Thank you for leaving a review. We want all of our customers to feel welcomed and assisted while in store, so we appreciate your feedback. If you would like to formally document your review, please send a private message on social media. Please include Google Review 185991 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport