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Frequently Asked Questions About Best Buy Polaris

How do I check product availability at the Polaris Best Buy?
How do I check my order status?
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Polaris stores’ holiday hours?

Recent Reviews

4.0
(3628 reviews)
Colin W
October 30, 2026
1 out of 5
If I call your store, I don’t want to speak to your AI agent. I’d use online chat if I wanted to do that.
Response from Best Buy
October 30, 2026
Hello, Thank you for the review. We understand your concern with the phone system. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 246002
Niki S
October 30, 2026
1 out of 5
Store allowed fraudulent activity to be charged to my credit card, looked up my account with no id and then the theif turned around the same day and the next day and maxed out my credit card between two locations
Ellie B
October 26, 2026
5 out of 5
We had and LG dryer delivered this morning by Chris and John, they were excellent! They we're very friendly, efficient and had good communication. 10/10 recommended!
Randall B
October 24, 2026
5 out of 5
Got a new TV, sound bar, and monitor

About Best Buy Polaris

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