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We are back open!
Come check out your newly remodeled store.
Best Buy Polaris
Services Offered
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Frequently Asked Questions About Best Buy Polaris
How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3339 reviews)
Emilio P
December 09, 2024
5 out of 5
Adam G was fantastic while helping me purchase my new TV. was helpful while setting up delivery, and identifying the right one for my situation.
Kevin R
December 08, 2024
5 out of 5
Great place to buy electronics. Competive and does price match for select other online retailers. Employees are very helpful at this location.
Bahar Y
December 08, 2024
5 out of 5
Very helpful. Customer service can be a bit vulture like tho. Like stalking you in every department to sell you on whatever
Ethan N
December 07, 2024
1 out of 5
Went to Polaris Best Buy to get a Mac for a family member. Apple employee was top notch and explained its capabilities thoroughly. When it came time to get the Mac, the Best Buy employee Buddy continued to asking questions regarding payment and when I wanted to pay in full he made rather absurd comments. He claimed that I was acting odd and uncomfortable due to my arms being crossed, as if I was going to steal it ??? Bought at microcenter without the extremely weird interaction.
Response from Best Buy
December 07, 2024
Hi Ethan,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64528458 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian