How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3507 reviews)
Megan S
October 14, 2025
3 out of 5
If you're a quiet browser like me, it won't be very comfy to shop here. Sales people try to "help" but I'd rather look around and only talk to someone if I have a question.
Response from Best Buy
October 14, 2025
Hi, Megan,
Thank you for sharing your review with us. We want all of our customers to feel comfortable while visiting with us, and we would like to learn more about your experience.
So we may further discuss this, please private message us through Facebook (https://bby.me/olbimc), Twitter/X (https://bby.me/mskqrk), or Instagram (https://bby.me/1nlsbi). Please be sure to mention "Google review 55692." Thanks!
Molly M
October 13, 2025
1 out of 5
Customer service is terrible. There is no way to reach the store (supposedly) to talk about an in-store experience. I asked to speak with the rep’s (Anthony) manager, he refused to put me through. “They don’t have a manager line.”
Response from Best Buy
October 13, 2025
Hello, Molly.
We understand the frustration when unable to connect with your local store for assistance. In an effort to free up stores to focus on our customers in store, we currently do not offer direct calling to our stores. Our team would be happy to assist you with any order concern you may have. Please reach out to us in a private message on Facebook (https://bby.me/auv0ym), Twitter/X (https://bby.me/11ik9o), or Instagram (https://bby.me/ehtfvh), and mention your Google review, 55364.