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Frequently Asked Questions About Best Buy Polaris

How do I check product availability at the Polaris Best Buy?
How do I check my order status?
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Polaris stores’ holiday hours?

Recent Reviews

4.0
(3507 reviews)
Megan S
October 14, 2025
3 out of 5
If you're a quiet browser like me, it won't be very comfy to shop here. Sales people try to "help" but I'd rather look around and only talk to someone if I have a question.
Response from Best Buy
October 14, 2025
Hi, Megan, Thank you for sharing your review with us. We want all of our customers to feel comfortable while visiting with us, and we would like to learn more about your experience. So we may further discuss this, please private message us through Facebook (https://bby.me/olbimc), Twitter/X (https://bby.me/mskqrk), or Instagram (https://bby.me/1nlsbi). Please be sure to mention "Google review 55692." Thanks!
Molly M
October 13, 2025
1 out of 5
Customer service is terrible. There is no way to reach the store (supposedly) to talk about an in-store experience. I asked to speak with the rep’s (Anthony) manager, he refused to put me through. “They don’t have a manager line.”
Response from Best Buy
October 13, 2025
Hello, Molly. We understand the frustration when unable to connect with your local store for assistance. In an effort to free up stores to focus on our customers in store, we currently do not offer direct calling to our stores. Our team would be happy to assist you with any order concern you may have. Please reach out to us in a private message on Facebook (https://bby.me/auv0ym), Twitter/X (https://bby.me/11ik9o), or Instagram (https://bby.me/ehtfvh), and mention your Google review, 55364.
Shaun E
October 12, 2025
5 out of 5
Great service for my new ray bans
Russell C
October 11, 2025
5 out of 5
Electronics

About Best Buy Polaris

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