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Frequently Asked Questions About Best Buy Polaris

How do I check product availability at the Polaris Best Buy?
How do I check my order status?
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Polaris stores’ holiday hours?

Recent Reviews

4.0
(3547 reviews)
Grant N
December 30, 2025
5 out of 5
Employees are helpful, return was easy. The phone app is easy to use. The store is laid out well and it's easy to test out all kinds of tech.
Jeremy B
December 29, 2025
1 out of 5
Order for locker pickup and lockers were not working. Sent inside and order pickup line was not staffed had to wait in return line. Horrible customer service
Response from Best Buy
December 29, 2025
Hello, Jeremy. We can understand wanting to have a fast and easy pickup experience. If you have any questions, please reach out to us on one of the social media platforms below. We ask that you also include your review number, 97423, in your message. Thank you. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Blake
December 29, 2025
1 out of 5
Manager Bryan Dominguez is about as bad and simple as they come. Highly recommend doing business at ANY other store than this best buy.
Response from Best Buy
December 29, 2025
Hello, Thank you for the review. We understand your disappointment with your interaction with the manager. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 97288
Cole c
December 26, 2025
1 out of 5
Terrible management, go in 20 minutes before closing (at 9pm on a Friday) oh sir we closed at 8pm today. Typical culture.

About Best Buy Polaris

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