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Frequently Asked Questions About Best Buy Polaris

How do I check product availability at the Polaris Best Buy?
How do I check my order status?
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Polaris stores’ holiday hours?

Recent Reviews

4.0
(3572 reviews)
Litple R
April 01, 2026
1 out of 5
They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.
Daniel N
April 01, 2026
1 out of 5
They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.
Cub L
March 31, 2026
1 out of 5
Will never shop here again you call to be hung up on and get no help. They have replaced people with computer that dont help in any aspect means they dont care about the people in any aspect considering no one can call to get help in any way. You deserve a -5
Response from Best Buy
March 31, 2026
Hello, Thanks for taking the time to share your feedback. We understand having difficulties getting through to speak to someone, isn't ideal. We'd be happy to look into this with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/Eo2oeH), Twitter/X (https://bby.me/avibCZ), or Instagram (https://bby.me/9Tl1ft). Please also mention your "Google review #136926" in your message.
Jonathan
March 30, 2026
5 out of 5
Still a good spot.

About Best Buy Polaris

bestbuy.com