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Frequently Asked Questions About Best Buy Polaris

How do I check product availability at the Polaris Best Buy?
How do I check my order status?
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Polaris stores’ holiday hours?

Recent Reviews

4.0
(3549 reviews)
Mackenzie G
January 07, 2026
1 out of 5
I went to the Polaris location thinking it’d be better than most just because of the area. My salesman played on his phone the entire time he spoke with me . I kept going back and forth on what I was wanting and ended up taking a step back for maybe 5-10 minutes . I come back and my salesman is nowhere to be found . Ultimately I decided to leave and I purchased my laptop on best buys website .
Abby W
December 31, 2025
5 out of 5
Electronics department staff are very knowledgeable and helpful. They helped me find what was right for me instead of just the most expensive/ most profitable for them.
Grant N
December 30, 2025
5 out of 5
Employees are helpful, return was easy. The phone app is easy to use. The store is laid out well and it's easy to test out all kinds of tech.
Jeremy B
December 29, 2025
1 out of 5
Order for locker pickup and lockers were not working. Sent inside and order pickup line was not staffed had to wait in return line. Horrible customer service
Response from Best Buy
December 29, 2025
Hello, Jeremy. We can understand wanting to have a fast and easy pickup experience. If you have any questions, please reach out to us on one of the social media platforms below. We ask that you also include your review number, 97423, in your message. Thank you. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy

About Best Buy Polaris

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