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Frequently Asked Questions About Best Buy Polaris

How do I check product availability at the Polaris Best Buy?
How do I check my order status?
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Polaris stores’ holiday hours?

Recent Reviews

4.0
(3540 reviews)
Savannah B
December 23, 2025
1 out of 5
Tell Natalie W we say heyyy girl we see you. Merry Christmas.
Nathan
December 22, 2025
1 out of 5
Ordered a PlayStation video game, upon taking the plastic wrapping off and opening the game I discovered that the plastic tabs inside the game holding the disc/manual were broken. Took it here for replacement and was told that because I had taken off the plastic wrap I can't replace it. To state the obvious, there is no way I can tell if the plastic tabs on the inside are broken without opening the game. This is one of the worst policies I've ever experienced, and I HIGHLY recommend shopping anywhere else.
Response from Best Buy
December 23, 2025
Hello, Thank you for the review. We understand your concern with the plastic tabs being broken. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 93298
Jorge O
December 14, 2025
4 out of 5
Buena
Siva S
December 14, 2025
5 out of 5
Pretty good store

About Best Buy Polaris

bestbuy.com