How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3510 reviews)
Noah Y
October 24, 2025
5 out of 5
Great experience. Greeted right when I walked in. Customer service helped me trade in my old tech for a gift card (which apparently is a thing?) and another nice team member helped me pick out my new Apple TV. Definitely coming here from now on.
Tara H
October 21, 2025
3 out of 5
A Google pixel watch charger
Tom M
October 21, 2025
1 out of 5
You can't call the store directly. So I'm not driving three hours without speaking to someone to confirm that they even have the meta glasses in stock. So I won't bother wasting $800 here. Probably for the best.
Response from Best Buy
October 21, 2025
Hey there, Tom.
We can understand wanting to confirm if the Meta glasses are in stock. Please reach out to us on social media so that we can get that information for you. Be sure to reference your review number 58586.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Catherine G
October 21, 2025
5 out of 5
The store so big and well-organized best Best buy ever!