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Best Buy Morse Rd
Services Offered
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Frequently Asked Questions About Best Buy Morse Rd
How do I check product availability at the Morse Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morse Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morse Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morse Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5111 reviews)
C. W
January 08, 2025
3 out of 5
They move really slow at this location and wasn't very helpful this day at least! The item was ready but couldn't be released for no reason that was given. Management shouldn't leave the employees with no explanation for the customer. Yes, I blame management because I've worked management in retail and they are to direct the employee when there is an issue. Not tell them "umm I don't know". If you don't know find out! That's what you get paid for! The employee knew to ask you! Geez!
Response from Best Buy
January 08, 2025
Greetings!
Thank you for taking the time to share your experience. Please know that this is not the service that we aim to provide. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64657719.
Thanks,
^Tina
M E
January 05, 2025
1 out of 5
Customer service is pretty bad here. The lines are always a mess for both the check out and the online order pick up.
Response from Best Buy
January 06, 2025
Hello,
Thank you for the review. We never want to make it difficult to shop with us, and I certainly understand your concern with the checkout process.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64647826.
Regards,
^Kristy
Hunter L
January 05, 2025
1 out of 5
Don't go here! They profile and follow customers. They Blame neighborhood but that's not the case Just go to different best buy.
Response from Best Buy
January 05, 2025
Hunter,
Thank you for the review. I understand your experience at Best Buy may not have been a reflection of the expectations we have in place. We do wish for our customers to always feel welcome and appreciated.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64646236.
Regards,
^Kristy
Try 4
January 04, 2025
3 out of 5
Expensive but get what ya pay for
Response from Best Buy
January 05, 2025
Hi there,
Thanks for sharing this review with us here. We can understand that it can be disappointing if it feels like something is more expensive than you're expecting. If you'd like to share any additional feedback with us, or need any assistance, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64646282.
Thanks,
^Caleb