Stood around looking at TVs for 45 minutes without anyone even saying hello. I was looking for a 100” tv and ready to drop thousands of dollars. Horrible customer service.
Great products and helpful friendly staff!
This is the worst store I know of. I’ve stopped by several times since I live nearby, but not once has any of the sales assistants helped me. There are plenty of them around, but they never seem to know anything; you have to wait 30 to 40 minutes for them, only for it to be completely useless. I always end up driving to another store and buying what I need there instead.
Response from Best Buy
May 23, 2026
Hey there, Tatyana,
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/N75HJs), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##156232"