Best Buy Morse Rd

I went to every best buy in town to look at Tvs and sound systems. This store had the only staff in town that greeted us, guided us,left us alone and then came back to check on us with no pressured sales tactics. Shaq specifically when we were ready took his time to explain to us the different technologies and benefits to each tv and sound system we looked at. It was great working with him to get our entertainment situation dialed in.

This store is truly a one-stop destination for everything related to electronics, and I can’t say enough good things about it! From the moment you walk in, you’re greeted with an incredible selection that covers just about every need. They carry all the essentials—phones, laptops, home appliances, video games, and so much more. The store feels well organized, and it’s easy to find exactly what you’re looking for. One of the highlights that makes this location stand out from others is their beautiful, separate Apple department. It’s bright, inviting, and laid out in a way that makes browsing Apple products fun and stress-free. Whether you’re shopping for a MacBook, iPad, iPhone, or accessories, this area feels like its own store within a store, and it really makes the experience more enjoyable. Another feature that sets this place apart is the dedicated home sound room. If you’re a fan of great sound—or if you’re building the perfect home theater—this space is a must-visit. You can actually experience high-quality speakers, sound systems, and other audio equipment in a room designed just for that purpose. It’s rare to find a store that takes sound this seriously, and it makes shopping for audio products so much easier and more exciting. On top of all that, I had the chance to use their Geek Squad services, and it was one of the best experiences I’ve had with customer support anywhere. The team was efficient, knowledgeable, kind, and patient. They explained everything clearly, solved my problem quickly, and genuinely seemed to care about making sure I left happy. It’s reassuring to know there’s a service like this available for when things go wrong with your electronics, and the level of professionalism and kindness they showed makes me want to come back again. Overall, this store has it all: amazing product selection, unique departments that make shopping fun and easy, and fantastic customer service through Geek Squad. It’s the kind of place where you can shop with confidence, knowing you’ll not only find what you need but also have the support if you need help down the road. I would definitely recommend this location to anyone looking for electronics—it’s one of the best experiences I’ve had, and I’ll absolutely be coming back!

One of the best layouts and appearance inside a Best Buy that I have come across in a very long time. Their appliance section was excellent and TV entertainment took me back to old school where it felt like an experience. I do miss the Magnolia Home Theater rooms but this location was as good as you can get. Over heard a sales man in the entertainment department and he was excellent. He then later was able to help me find a JBL 120 boombox. I live in Pittsburgh and I was in Columbus for work. I would happily travel back to that location to do my electronic needs shopping. Great Store!

We checked out, powered up the phone, and we were met with a Verizon screen. I immediately went back inside to ask if the phone was indeed unlocked and I was told by the Verizon person (who was an angel) that it was in-fact a locked phone on a Verizon plan which is why it was the price it was. I was then told that the only phone we could by was a brand new A16 for $120 more then our budget. Not the Verizon guys fault but it was so frustrating. I went to return the phone, explain what happened, and The only option was to wait 2-3 days for the refund to take place. Everyone but the girl who sold us the phone was super helpful. I do recommend the store in general but make sure you as all of the questions on repeat or you may end up with a useless device.