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Frequently Asked Questions About Best Buy Morse Rd
How do I check product availability at the Morse Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morse Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morse Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morse Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5380 reviews)
Lucio B
July 19, 2026
1 out of 5
Nice store but terrible customer service
Response from Best Buy
July 19, 2026
Hello Lucio,
Thank you for taking the time to leave a review. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #190366 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/wYluKZ)
• Twitter/X (https://bby.me/5BTonG)
• Instagram (https://bby.me/5oGyCP)
Luke M
July 19, 2026
1 out of 5
Asked two different for help and they left me standing there for 20 mins. Left.
Stevie A
July 17, 2026
3 out of 5
💰💪🏽🦵but they'll give everyone credit👏🏾
christy s
July 14, 2026
1 out of 5
I purchased my Lenovo computer from Best Buy in November 2025, so it isn't even a year old. When I took it to the Geek Squad for service, I was extremely disappointed with my experience.
The woman assisting me (she was wearing glasses) was rude, dismissive, and unwilling to answer my questions or offer any real assistance. She told me they had no record of my warranty, even though I purchased the computer from Best Buy. I returned with my receipt and the original box to prove my purchase, but she still insisted there was nothing they could do and told me I would have to contact Lenovo myself and ship the computer out for repairs, which she said could take eight weeks or longer.
Instead, I scheduled an appointment with Micro Center in Dublin.
The difference in customer service was night and day. Their team was friendly, knowledgeable, and immediately confirmed that my computer was still under the manufacturer's warranty. They diagnosed the issue, determined the motherboard needed to be replaced, ordered the part, completed the repair locally, and had my computer back to me in less than two weeks—all at no cost under the warranty.
Based on my experience, I will not be using Geek Squad or buying ANY technology products from Best Buy again. If you're looking for exceptional customer service, knowledgeable technicians, and fast warranty repairs, I highly recommend Micro Center in Dublin.
Thank you to the entire Micro Center team for restoring my faith in great customer service.
— Christine Sparks
Response from Best Buy
July 14, 2026
Hello.
Having your computer repaired with us should be an easy experience. If you are still needing any assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please be sure to mention your review #187517 in your message. Thank you.