Never never never buy anything from Best Buy. They sell defective products and have a 14 day return or exchange window. Unless you pay extra for their “membership” you are absolutely, screwed. I bought a CD player for my husband. It was too large for his cabinet, so we tried to return it within 30 days, unopened. They said too bad, you’re not a member. Great. We open to box and decide to set up the CD player. Oh great! IT WONT TURN ON. Called Best Buy to support to see if we can at least exchange for one that works. Nope! Not a member you can’t do anything.
You guys will be out of business soon.
JaNiece F
October 13, 2026
Christian was amazing! They did not have what I needed, but he gave great suggestions and made the experience sweet. Thanks and congrats again on your new gig!
Braeden L
October 11, 2026
Ismel from Geek Squad at 7:30pm 10/11 made me wait 15-20 minutes to tell me it was 8 dollars plus tax to install my screen protector that the employee at the register said they’d install. I then proceeded to install it myself in the store.
Response from Best Buy
October 12, 2026
Hello, Braeden,
Thank you for sharing your feedback with us. We strive to provide excellent customer service and helpful support, and we understand that your recent store visit regarding a screen protector installation did not meet those expectations. Please send us a direct message, so we can look into this further and assist you. Be sure to mention Google Review 233805 in your message.
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Service was good Got Lively phone in Red took home set ip every one happy