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Frequently Asked Questions About Best Buy Morse Rd
How do I check product availability at the Morse Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morse Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morse Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morse Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5360 reviews)
Adam H
June 16, 2026
5 out of 5
Solid store, clean with lots of deals.
GageD G
June 11, 2026
1 out of 5
The customer service here is terrible. There are tons of employees walking around doing things, but when you ask anyone for help, they seem annoyed. One person told me it wasn’t their department, but they would get someone to help but meanwhile went back to doing what they were doing, and then helped another customer took me 10 minutes of standing around before anyone offered to help. Then to top it off, they don’t even know things about their products and can’t ask her questions whether or not a case is compatible with a specific GoPro camera the Customer Service is just atrocious here.
Antonina G
June 08, 2026
4 out of 5
The cashier didn't greet me, nor did he look at me. He remained silent when I asked what button I should press (i was asked whether I wanted to get enrolled in something), so I had to read the whole thing on the screen. Then no "thank you" or "goodbye ". Just silence.
lynn r
May 29, 2026
1 out of 5
Store has gone down hill. Needs better leadership. Messy areas. Waited forever because noone was at the register, and noone seemed interested in helping. Also no comment or explanation about the long wait. Do better Best Buy.
Response from Best Buy
May 29, 2026
Hey there, Lynn
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/lm87Rf), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##158678"