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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Morse Rd
How do I check product availability at the Morse Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morse Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morse Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morse Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5388 reviews)
Nathan B
August 11, 2026
1 out of 5
I bought an open box phone and asked the man checking it out of I can see the condition before purchasing. He said no you may run out of store with it. Like what! I was so disrespected I left and then came back. I bought it went home and phone has huge gouge in the side. I am returning it.
Response from Best Buy
August 11, 2026
Good afternoon,
Thanks for sharing this with us. We can understand wanting to check the condition of the open-box item that you were about to purchase. Finding out after getting it home that there was a significant mark like that, would certainly be unwelcome.
While it is not a practice for our employees to open items before they are purchased, it shouldn't be implied that this is due to you possibly trying to do something wrong with it. We'd like to ensure this is looked into further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/4BQAVX), Twitter/X (https://bby.me/1dCe7K), or Instagram (https://bby.me/unO3TI), and include a reference to your "Google review #201875".
Abdulrahman A
August 05, 2026
5 out of 5
Ahmed was the best. Great customer service
Clear W
July 28, 2026
4 out of 5
I called ahead to see if they had what I needed. The phone rep was nice and informative. I went to pick up what I needed. The door representative was not there at almost 6pm. I didn't know where to look. Very few floor sales staff. I caught one of the warehouse techs. He was very helpful. He found what I needed in back. Unfortunately he brought up a different product than I needed but swiftly retrieved the correct one. Samsung T9 1T external hard drives. I went to pay. The cashier was very friendly and efficient. I honestly hadn't been to Best Buy for a while. I am used to the crowds that shopped there. It is like a ghost town now. Being a local business, I like to buy local as much as possible even tho it's a franchise. Long story short. They had what I needed, service was great and that's what I was hoping for. Mission accomplished!
Joseph S
July 26, 2026
5 out of 5
Nike place