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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Morse Rd
How do I check product availability at the Morse Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morse Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morse Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morse Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5402 reviews)
Cody M
August 29, 2026
5 out of 5
Needed a tv . Got it fast and they brought it out to the car for me.
Dust N
August 25, 2026
3 out of 5
I was hoping for more details on a sound bar other than just cranking it.
JW
August 24, 2026
1 out of 5
Absolutely horrible customer service process and experience if you need anything outside of the store. The purchasing part went well, but if you need to call Best Buy’s generic service number, be prepared to be on hold a long time and to not have the AI bot understand what you need. After you purchase, the initial salesperson can’t do anything for you. I have never been so frustrated. Will make all future purchases through Home Depot, who puts time and money into their customer service department and where I can always reach a human being to help me.
Carl E
August 23, 2026
5 out of 5
Came in to replace a defective home theater system that was under my Best Buy Total plan. Both Deon and Tim went out of their way to assist me. I'd also worked with Tom in the past as well. All three individuals did an excellent job of going the extra mile in helping me, explaining my options and making sure I left completely satisfied. Kudos to them for their excellent customer service and support.