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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Morse Rd
How do I check product availability at the Morse Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morse Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morse Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morse Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5391 reviews)
Phillip O
August 13, 2026
1 out of 5
Terrible customer service. I went in to buy some headphones. I asked for assistance and was told they would call someone over to help. After 15 minutes of nobody came to help. I asked another employee for help and was told the same thing. After 30 minutes of waiting nobody came to help and I left without headphones.
Response from Best Buy
August 13, 2026
Hello, Phillip,
Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 202879.
Facebook (https://bby.me/ku1IVx)
Twitter/X (https://bby.me/STeTT9)
Instagram (https://bby.me/Xh9fKz)
We look forward to assisting you there.
Ryan T
August 13, 2026
2 out of 5
The problem with best buy has become they no longer have great selections, half the store is booths for other companies, overpriced as well
Response from Best Buy
August 13, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the selection in our store didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/zwDS21), Twitter/X (https://bby.me/x5A1sK), or Instagram (https://bby.me/7Jd6oY). Please include the Google Review reference number #202777 when reaching out.
Nathan B
August 11, 2026
1 out of 5
I bought an open box phone and asked the man checking it out of I can see the condition before purchasing. He said no you may run out of store with it. Like what! I was so disrespected I left and then came back. I bought it went home and phone has huge gouge in the side. I am returning it.
Response from Best Buy
August 11, 2026
Good afternoon,
Thanks for sharing this with us. We can understand wanting to check the condition of the open-box item that you were about to purchase. Finding out after getting it home that there was a significant mark like that, would certainly be unwelcome.
While it is not a practice for our employees to open items before they are purchased, it shouldn't be implied that this is due to you possibly trying to do something wrong with it. We'd like to ensure this is looked into further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/4BQAVX), Twitter/X (https://bby.me/1dCe7K), or Instagram (https://bby.me/unO3TI), and include a reference to your "Google review #201875".
Abdulrahman A
August 05, 2026
5 out of 5
Ahmed was the best. Great customer service