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Best Buy Morse Rd
Services Offered
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Frequently Asked Questions About Best Buy Morse Rd
How do I check product availability at the Morse Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morse Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morse Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morse Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5244 reviews)
Judith Z
November 04, 2025
5 out of 5
I purchased a replacement phone and tablet. They were very helpful.
Milton P
November 04, 2025
1 out of 5
Had a scheduled appointment with Geek Squad on 10/28/2025 at 5:40 pm; my MacBook Pro slid off the couch onto the carpeted floor the night before, screen went dark, couldn’t power it down or power it on, began a series of 3 beeps over a few seconds then repeated every few seconds. Was hoping to get it fixed or be able to transfer the data to another MacBook if I needed to buy a replacement. Was told they couldn’t help me at this specific location but getting the data retrieved was unlikely because the screen was dark; thought I was doomed. After finishing my work trip in Ohio, came home to Virginia, my daughter and her boyfriend determined one of the possibilities for the 3 beeps was RAM failure. They took it apart, found the RAM had been dislodged because of the drop, they cleaned the interior, put the RAM back in place and…. my MacBook is up and running as if nothing happened. I’ve had good luck from Geek Squad before, I’m 64 years old, I know what I know and know what I don’t know, that’s why I use and think this is the reason Geek Squad exists. Geek Squad at this location needs to do better - much better.
Response from Best Buy
November 04, 2025
Hello, Milton,
We appreciate you taking the time to write us regarding your MacBook Pro situation. Having the Geek Squad look into your issues, is supposed to make these types of situations simple. This is not the experience we want for you. Let's get this documented and reviewed further for you.
Please write us through our social media channels on Instagram (https://bby.me/quci4j), X/Twitter (https://bby.me/4p2x6f) or Facebook (https://www. https://bby.me/8ucfw7) with the full details of your situation. Also add Google Review 64474. We look forward to hearing from you.
Dhalia B
October 26, 2025
5 out of 5
Kamal at the geek squad was the best employee I have ever spoken with. Excellent customer service, and will recommend geek squad to my friends just because of him. Give that man a raise!
Ardalan M
October 19, 2025
5 out of 5
Deon was very helpful and knowledgeable and was able to solve our issue quickly and efficiently. Great service.