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Frequently Asked Questions About Best Buy Chapel Hill

How do I check product availability at the Chapel Hill Best Buy?
How do I check my order status?
My local Chapel Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chapel Hill stores’ holiday hours?

Recent Reviews

4.1
(3995 reviews)
Micky O
October 26, 2025
2 out of 5
Not that helpful. Expensive items
Marie S
October 26, 2025
1 out of 5
Bought a MacBook from them and 2 months later the screen stopped working. “Geek” squad couldn’t even figure out what was wrong with it. Save yourself time and money and shop from somewhere else.
hannah d
October 22, 2025
5 out of 5
Shout out to MAX at the Verizon kiosk! I haven’t upgraded my phone in a very long time and was nervous about the process. He was so helpful and walked me through everything from beginning to end and was very patient with me. Not only did he help me set up my new phone through my Verizon App, he also helped me find the right case and screen cover for it, and even helped me put it on. Max truly goes above and beyond for his customers! You don’t find customer service like that anymore. Great job! I will absolutely be coming back to this location for all of my tech needs
Eric W
October 17, 2025
4 out of 5
They're little expensive but you definitely get your money's worth and great items and good customer service

About Best Buy Chapel Hill

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