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Best Buy Chapel Hill
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Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M10.94,2.5c-2.11,0-4.5,0.4-6.52,1.3C2.54,4.65,1,6,1,8.24c0,1.18,0.44,2.31,1.25,3.16c0.55,0.5,1.43,1.36,3.72,1.86%20c1.03,0.22,3.22,0.57,5.41,0.8c2.19,0.23,4.31,0.43,5.18,0.67c0.69,0.18,1.85,0.41,1.85,1.72s-1.22,1.69-1.44,1.78%20s-1.68,0.76-4.32,0.76c-1.75-0.05-3.48-0.35-5.14-0.88c-0.98-0.35-2.02-0.81-2.98-1.99c-0.39-0.55-0.6-1.21-0.62-1.89H1.53v6.69%20h2.65v-0.91c0-0.07,0.02-0.13,0.05-0.19c0.03-0.06,0.08-0.11,0.14-0.14c0.06-0.03,0.12-0.05,0.19-0.05c0.07,0,0.13,0.02,0.19,0.05%20c1.25,0.54,2.55,0.96,3.88,1.26c1.39,0.29,2.3,0.5,4.03,0.5c1.83,0.03,3.65-0.22,5.4-0.76c1.16-0.32,2.25-0.86,3.21-1.58%20c0.54-0.41,0.98-0.95,1.27-1.56c0.3-0.61,0.45-1.28,0.45-1.96c0.01-1.29-0.49-2.54-1.39-3.46c-0.5-0.48-1.08-0.88-1.71-1.17%20c-0.68-0.31-1.39-0.55-2.11-0.74c-1.38-0.34-4.47-0.76-5.95-0.91C10.29,9.14,7.6,8.92,6.52,8.59C6.19,8.48,5.53,8.17,5.53,7.4%20c0-0.55,0.3-1.01,0.9-1.39c0.95-0.6,2.88-0.97,4.89-0.97c1.94-0.02,3.87,0.35,5.66,1.11c0.48,0.21,0.93,0.48,1.35,0.8%20C19,7.52,19.47,8.3,19.65,9.17h2.14V3.35h-2.39v0.68c0,0.22-0.22,0.5-0.65,0.27C17.68,3.73,14.65,2.52,10.94,2.5z'/%3e%3c/svg%3e)
Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Chapel Hill
How do I check product availability at the Chapel Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chapel Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chapel Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chapel Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3936 reviews)
Linda P
March 23, 2025
5 out of 5
It was so great!!! Moe was awesome!!!
Freddie M
March 22, 2025
2 out of 5
Really bad in store service. Employees standing around waiting for stuff to be brought to the front to check it out while there is 10 people in line.
Response from Best Buy
March 23, 2025
Freddie,
Thank you for the review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64958254.
Regards,
^Kristy
james b
March 21, 2025
5 out of 5
It's great to have a store you can go to to experience appliances before buying.
maryam k
March 14, 2025
1 out of 5
Horrible customer service. They Treated us like we were scum. I’d rate one star if I could!!!
Response from Best Buy
March 14, 2025
Hello Maryam,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64924837" and share your full name, email, and phone number.
Thanks,
^Vanessa