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Frequently Asked Questions About Best Buy Chapel Hill

How do I check product availability at the Chapel Hill Best Buy?
How do I check my order status?
My local Chapel Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chapel Hill stores’ holiday hours?

Recent Reviews

4.1
(3900 reviews)
Amy S
December 01, 2024
1 out of 5
Went here to get a new printer, literally 10 employees standing around not one asked any customer if they needed help, not one! I found the printer I wanted on my own went to check out and the guy at the register was so rude and impolite he should not be in a customer facing role. Best buy I expected better from you!
Michael D
November 27, 2024
5 out of 5
Black Friday Oh yeah!
Michelle K
November 26, 2024
5 out of 5
Shout out to Jaxson!! I had looked at the deals before coming into the store and had some questions on the model I thought would fit my needs. My one concern was that the laptop came with Windows 11 S installed rather than the full version. Speaking with Jaxson, he was able to let me know the differences and gave me the information I needed so I could decide if it was right for me. When I asked if there was anything else on sale that had the full Windows 11 installed, he showed me a different model, within 50 dollars of the one I was looking at which was much better suited to my needs. Jaxson, you provided great customer service and I’m a grateful customer! My new computer is exactly what I was looking for!
Marie C
November 19, 2024
5 out of 5
My son had to get his Apple iPhone screen fixed they fixed it with no problems

About Best Buy Chapel Hill

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