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Frequently Asked Questions About Best Buy Chapel Hill

How do I check product availability at the Chapel Hill Best Buy?
How do I check my order status?
My local Chapel Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chapel Hill stores’ holiday hours?

Recent Reviews

4.1
(3971 reviews)
LM H
July 05, 2025
3 out of 5
The host in the front is very nice but the male who was helping for the cellphone area wasn’t very educated on helping to offer us what we needed. He was young kid like around 20’years old and we were asking about cellphone quality but he kept saying things like umm i don’t know and suggested for a price someone else can help us. Just poor tude
Alta S
July 03, 2025
5 out of 5
Pretty quick service
Carter J
June 28, 2025
1 out of 5
Ordered a keyboard June 14, was delayed but said that it was being shipped and arriving June 28th. Not only was it a gift and already late but when I looked at the tracking number to see what time it arrives, it says it’s been canceled. I waited two weeks just to find out the day I’m supposed to get it and isn’t showing up at all. Very disappointed with the communication and promoting a product that is not even in stock. By the way the keyboard says it’s still in stock when it’s not.
Austin C
June 27, 2025
5 out of 5
The guy with the demon arm tattoos helped me find the laptop I needed. He was extremely helpful. I ended up buying a Lenovo because of him and I don't regret a second of it.

About Best Buy Chapel Hill

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