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Best Buy Dayton Mall
Services Offered
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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4417 reviews)
clay p
November 20, 2025
1 out of 5
Terrible customer service. Took 25 minutes for somebody to come help me after I was told I would be helped quickly by the front desk. When they arrived they knew nothing about the monitors. Would not recommend! Micro center is 100x better!
Josh C
November 15, 2025
1 out of 5
I was looking at the wall of mostly lower end laptop computers. Some employee came over and asked me if I needed help. I asked if they had a certain computer in stock that the website said they have. I’m not an expert but I know enough to know what specs I need for what I do. Without even asking about what I need it for he said you don’t want that. We only keep it in back. It only works in S mode. Which I already knew it doesn’t even come with s mode activated. He said I would have to spend more money. And at this point I hadn’t even said anything but asking if they had that certain computer. I then just told him I don’t need help and purchased a different computer that I could grab without help. Which really wasn’t what I wanted.
Response from Best Buy
November 16, 2025
Hello,
Not the kind of experience Best Buy wants to provide. Please feel free to contact us on the links below. Provide more details along with review #69840.
Facebook (https://bby.me/spglzu)
Twitter/X (https://bby.me/3vrrnt)
Instagram (https://bby.me/4384x4)
Merlyn H
November 12, 2025
4 out of 5
Great staff!!
Mary G
November 09, 2025
5 out of 5
We were buying a Garmin GPS and my husband has wanted an air fryer for a while, so we got that too. Very helpful young man helped us pick one out, works great. I think his name was Kai?