Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4423 reviews)
James M
November 24, 2025
1 out of 5
Looking to purchase a new iPhone. The website was so erratic and difficult to use I decided to buy elsewhere.
Response from Best Buy
November 24, 2025
Hey, James,
Thank you for taking the time to share this review with us, although we hate to hear our website gave you some trouble. We can understand wanting a smooth experience while shopping online, and would like to ensure your feedback is formally documented for internal review.
To get started, please send us a message on Facebook (https://bby.me/gu8bkl), Twitter/X (https://bby.me/grtdve), or Instagram (https://bby.me/36xl02). Please also include a note stating you are reaching out from a Google review by including this reference number: #74242. We look forward to hearing from you!
Joshua C
November 23, 2025
5 out of 5
Aret was great! He wasn't pushy but clearly explained the differences between the TV's for me. I love my new TV!!! Thanks Aret! I'll see you for my surround sound.
Jason C
November 23, 2025
5 out of 5
Love there price match saved over 90 off the tv I just purchased last month thanks!