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Best Buy Dayton Mall
Services Offered
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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4380 reviews)
Tammy D
August 23, 2025
5 out of 5
Sultan was extremely helpful and knowledgeable with helping us with our purchase. It was a no pressure buying experience. We're able to get what we needed to fit our needs.
Dana A
August 18, 2025
5 out of 5
Customer Service was exceptional. Was in and out in 5 minutes or less!
Lisa C
August 15, 2025
3 out of 5
I went to Best Buy all ready to purchase a laptop. Couldn't find anybody to help me. Everyone I did find already had a customer they were helping. It was a busy place for sure. During "No Tax Week" it might be wise to have more people working to help take care of customers and get product picked up off the floor. Several customers waiting in a long line to be helped. I ended up walking out and purchased my laptop elsewhere.
I like Best Buy. This time I was too impatient to wait.
Amber G
August 15, 2025
1 out of 5
Purchased an insignia adaptor & converter on 7/13/25 for our travel to Turkey. Left for Turkey 7/17/25 and came back 8/6/25. The converter did not work correctly and would not charge many of our items due to how heavy the product was and how the plugs are in Turkey- the converter would just become loose. Attempted to return on 8/15 and was denied refunding as there is a 2 week return window! Manager denied me showing proof of our itinerary or even given me a store credit. First do not buy this item as it doesn’t work appropriately and be careful at this location as not customer centric and focused on doing what’s right for the customer!
Response from Best Buy
August 15, 2025
Hello, Amber,
Thank you for sharing your concern with your insignia adapter and converter not working as expected while you were on vacation. I can certainly understand your concerns with not being allowed to return the item if it was past the Return and Exchange Promise window. While this is left up to the store to provide a possible out of policy return. You can certainly reach out to have your concern notated to any of our Social Media Profiles below with Review 29925.
Facebook (https://bby.me/h8v9hi), Twitter/X (https://bby.me/oxz3p2), Instagram (https://bby.me/8b8poy)
Sincerely,
^ Tommy