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Best Buy Dayton Mall
Services Offered
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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4301 reviews)
Casey C
February 25, 2025
5 out of 5
Always the latest cool gadgets, best toy store I know.
Jack S
February 18, 2025
1 out of 5
Customer service at this location is absolutely horrible! I scheduled an appointment for Geek Squad Service for I-Phone repairs. Upon showing up for the SCHEDULED appointment I was told that they didn't have anyone available to perform the work.
I was told to "come back tomorrow". The representative didn't even have the courtesy to apologize for the inconvenience.
Rest assured I will not be coming back to this store!
Response from Best Buy
February 18, 2025
Hello, Jack,
Thank you for providing your review on Google. Not having an agent there to complete your repair is upsetting. We would like to hear about your Geek Squad experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64827666", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Z b
February 15, 2025
3 out of 5
Got there and ordered refrigerator they told me that will be delivered by Monday now they are telling me it’s gonna be on Thursday I waited there for 2 hours system was down but the staff was good
Response from Best Buy
February 15, 2025
Hi there!
Thank you for your review. We're glad you found a refrigerator that meets your needs! However, I do understand how challenging unexpected delivery delays can be. We'd be happy to look further into your order delay and provide any help we can.
To formally document your concerns and assist you with any questions, please reach out to us using the social media links below. When you contact us, kindly include your full name, phone number, and email address. BE sure to mention your Google review number 64817089.
Twitter (X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Kind regards,
^Pre
Ja'Net H
February 10, 2025
5 out of 5
Geek squad and the Best Buy staff were awesome!! I would recommend this company!