it constantly surprises me at how little the employees at not only this best buy, but all the surrounding ones fail to give the most bare level of customer service, from the lack of ability to help customers find items, to offering a bag for multiple items. Its no surprise Best Buy is talking about closing all the ohio locations, and it’ll be a relief when that happens
Response from Best Buy
October 03, 2025
Hi, Noah,
Thank you for your review. Not getting the customer service you're hoping for is frustrating. If you are in need of assistance or want to formally document your experience, please send a private message on social media. Please include Google Review 51366 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Not as good as micro center, but not as long a drive either
Rebecca H
September 18, 2025
The Geek Squad is too costly. I needed one simple file removed they wanted $200. Can't imagine what they would charge for "real" work.
Response from Best Buy
September 18, 2025
Hi, Rebecca,
Geek Squad has many in-store services. Some featured services can be found https://bby.me/q4xllp. Discovering that something that you would think would be simple cost more than anticipated can be a let-down. We'd be happy to take a look and offer any support that we can. To do so, please send a private message that includes the phrase "Google Review 44971" to one of the links below.
Facebook (https://bby.me/1p7hgd)
Twitter/X (https://bby.me/otq4te)
Instagram (https://bby.me/ix4l4g)
Wendy H
September 17, 2025
Our sales person was very knowledgeable about the products