I used to shop at Best Buy weekly. However, i haven't been in a Best Buy in quite some time. Their online competition is just too strong to warrant it. I stopped in recently to pick up a few video games for my kid's new gaming console. They each picked out a game that was available on the shelf (just a slip and you get the game when you pay for it). When we got to the register, we were informed that neither game was in stock, despite having multiple of each slip on the shelf. We were told that we could still order them there and we'd get them within 5 business days. We politely declined and went to a nearby competitor that had both games in stock and at a lower price.
The store was clean and the staff were very friendly and helpful.
Military Discount: No
Sought help with Jazz at The Geek Squad for my sister's new iPhone. Siri was giving her fits. I thought perhaps I had completed her setup incorrectly, but Jazz confirmed that wasn't the issue & after several tests, we discovered it was my sister not projecting in a clear voice! Other than that, as we walked through the store, we were greeted by every staff person we came across, and they all asked if we needed assistance.