Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4551 reviews)
Chandler
August 14, 2026
2 out of 5
Came in to get some accessories for my new i pad. Mason was a great help finding a case. Unfortunately the good time ended when I hit check out. Kenji the cashier was extremely rude. I said hello when I walked up ignores me and just stares at me as he is scanning my items. A item rang up incorrectly and he huffs as if its a inconvenience to be checking me out. I will not be coming back as this is my second time having poor customer here.
Mandy
August 13, 2026
2 out of 5
Poor service. Salespeople generally ignore you at this location.
jimmy
August 09, 2026
5 out of 5
5 star review for the gentlemen at the checkout, 0 star review for Ben in computers. Thanks to the checkout guy, I’m enjoying this shiny new on sale HP Omnibook Ultra….. thanks again
Gee G
August 01, 2026
3 out of 5
You can not call the store directly for problems. Physically have to go to store to address issues.