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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4576 reviews)
Adil S
October 17, 2026
5 out of 5
Best experience
Maurice W
October 15, 2026
5 out of 5
I traveled to Englewood Ohio to from Minnesota to see my sister who had back surgery. On my trip to Ohio, I used my phone for GPS. My battery use was high and my battery started loosing power. I had a charging cable and hooked it to my car USB. It was super slow, but kept my phone on for the 4 hrs I still needed to travel.
Before I left Ohio, I purchased a UGREEN Nexode pro fast charging power bank for my trip back to my home in Minnesota.
Its heavy duty and is charging while I write this review. The staff was very helpful and I was in and out the store in 5 minutes.
Thank you Best Buy
Cathy M
October 12, 2026
5 out of 5
I like the friendly greeting at the door. It was very quick and easy to pick up my online order.
Summer P
October 10, 2026
1 out of 5
I called the store multiple times to see if they had a product and their AI agent that answered the phone would not connect me to a live person and couldn't help me with what I was looking for and hung up on me. I never got my answer and will find something online but won't buy it from BestBuy because of this experience.
Response from Best Buy
October 10, 2026
Hi, Summer,
Thank you for reaching out and sharing your experience. We intend to provide a high level of service for all of our customers over the phone. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook ( https://bby.me/b1TRg3)
Twitter/X ( https://bby.me/WmnGSu)
Instagram ( https://bby.me/gJY7vd)
Please mention your review #233175, so we can document your experience and/or if you have any questions.