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Best Buy Dayton Mall
Services Offered
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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4244 reviews)
Ron B
November 21, 2024
1 out of 5
One of the worst experiences buying a product I’ve ever had they make you wait six days for an appointment to have things installed. They don’t show up they tell you before we can do anything. It takes 48 hours before they can make any adjustments so befor they will reschedule you for a later date . That is awful Customer Service especially when you make the arrangements to be there costing you money then they don’t show up and then they don’t have the decency to explain why give you a timely resolution to the problem. I will never spend another dime at Best Buy and only fools would.
Response from Best Buy
November 21, 2024
Hi Ron,
Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had with your order and installation appointment, and I can certainly understand your frustration that it didn't go as smoothly as you should expect. We'd be happy to discuss this further with you to ensure this is documented and addressed, and see what we can do to rectify this. To do so, feel free to reach out to us via private message on one of our social media channels. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64453798 so we can assist.
Thanks,
^Caleb
Lorena H
November 09, 2024
1 out of 5
My son is very knowledgeable incomputers and he shared this information with my daughter and advised what products were best. When she went to Best Buy, I feel like that the staff really did what was best for them and not what was best for my daughter. The best part is they advised her that the computer she was buying did not come with the keyboard and mouse. When she got home and unpacked the computer both of those items were included. Turns out we will be returning the extra products they told her she needed.
Response from Best Buy
November 09, 2024
Hello, Lorena,
I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64404222” and share your full name, email, and phone number to connect with a live agent within hours of operation.
We look forward to hearing from you.
Warm Regards,
^Meghan
Irina C
November 05, 2024
5 out of 5
We visit Best Buy Miamisburg to buy several items and I would like to mention that I got the best customer service experience . I would like to recommend to anyone, this employee- Sultan , that is professional, dedicated, pleasant , friendly and spend a lot of time to help us . I was impressed and surprised , that is the type of employees that makes store better and make people return. I hope he will be rewarded for caring about customers as he does .
kedze c
October 24, 2024
5 out of 5
I love tier electronics